Croswell Hotels from S$93

"1. Our room had leftover food still in the fridge. We communicated that to front desk staff and she said “thanks for telling me.” It did not give me much comfort that the rest of the room was cleaned well. 2. The pool heater was broken and there was no acknowledgment of that prior to check-in. Also the ceiling was in horrible disrepair. 3. The “hottub” was the size of a whirlpool tub that could fit maybe 3 adults. 4. I overheard another guest tell the staff that the pop machine did not dispense the correct beverage. She was told “sorry that’s a third party vendor and I can’t do anything about it.” 5. We could not figure out how to get the tv chsnnels to work and when asked we were told every room has a different input so try others. To her credit, she did offer to come up and help however it was late and was not worth the time any longer. We were very dissapointed in our stay and will not be staying again. I am shocked that it has an ‘8’ rating. "

"Clean"

"It was pretty good stay, quiet, and nice room. The restaurant can use some more helpful staff. We were left there for too long both days."

"The hotel is a stone's throw from the border and not in a great location, sketchy businesses adjacent the parking lot. The staff was probably the most pleasant hotel staff I've ever encountered at a hotel. The hotel itself though is old, run down, and just worn. It's probably cleaner than it looks, but the dirt is just ground in everywhere. The beds and furniture was clean though. If you just want a quick turn place to stay for a decent price, I guess it is a good choice."

"Everything was fantastic as was every staff member I met while there. One thing for someone to be aware of is that the establishment is on the corner of the main 2 streets in Lexington. So if you are bothered by traffic noise, I would suggest asking for a room not on the street if possible. It was not bad during my stay, but I was there during the off season. My room was directly above where the cars stop at the intersection. A lot of traffic in peak season could be an issue for some people. This is just informational and not a complaint. The establishment cannot control this. "

"Staff is great!!! We loved that the pool is open late. They provide towels in pool area. The breakfast included has so many options. Eggs. Sausages. Waffle maker etc.. "

"We were upgraded to the 4th floor, but every morning the entire hallway smelled strongly of cigarette smoke and then an hour later they would go down the hall spraying air fresheners. I thought this was a non smoking hotel? "

"Excellent breakfast!!"

"Will stay again!"