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Reviews of 4 Mundos

2.5 out of 5
4 Mundos
Benigno Malo 10-70, Entre Gran Colombia y La Mar, Cuenca, Azuay

Reviews

6.8
Rating 10 - Excellent. 10 out of 28 reviews" "
Rating 8 - Good. 7 out of 28 reviews" "
Rating 6 - Okay. 2 out of 28 reviews" "
Rating 4 - Poor. 2 out of 28 reviews" "
Rating 2 - Terrible. 7 out of 28 reviews" "

8.0/10

Cleanliness

7.6/10

Staff & service

4.0/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Daniel

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
No parking and breakfast was cold
Stayed 4 nights in Jul 2022

2/10 Terrible

Preston

Negative experience
I had a reservation at this hotel but when I arrived I was told there were no rooms. I attempted to show the manager my booking confirmation but he was not interested. After some discussion he offered to find my wife and I another hotel which he did. The hotel was renovated and was not well prepared for guests. We stayed one night and left. I would be careful about booking this property. Perhaps bait and switch?
Stayed 5 nights in Nov 2021

10/10 Excellent

Isela

Stayed 1 night in Oct 2021

2/10 Terrible

Gibran

Disliked: Staff & service, amenities
One of the worst places I've stayed in. Most of the rooms face am interior covered courtyard and sounds really carry through the thin doors and windows of the rooms. I tried two rooms on two different floors and from both I could clearly hear conversations from the reception desk, loud footsteps, and the lobby phone ringing as loud as if it were in my room! I had specifically booked a room with a mountain view and when I asked the hotel manager about this all I got was a shrug and a poor explanation about not having one available and expecting a higher price for those rooms than Expedia is listing. The front desk also closes around midnight, so there were guests calling and loudly knocking throughout the wee hours to get in. The rugs were torn and dirty and there was no toilet paper in the room's bathroom. Absolutely awful. Cleanlines and breakfast: 2/5.
Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveller

Very nice and cozy place great people. And. Even a surprise if ur lucky OK ya cómo vamos con tus uñas vamos a la una primero OK ya cómo vamos con tus uñas vamos a la una primero C,
Stayed 1 night in Sep 2020
Response from Hey my friend on 23 Sept,2020
Thank you for choosing us, we wait for you in a next opportunity, an excellent return trip.

8/10 Good

Kimberley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
Very nice hotel, clean, comfortable bed with hot shower. Room was spacious with a desk and wardrobe. Location is excellent 15 minute taxi ride to coach terminal and 5 minutes walk to main sqaure. Lots of shops and restaurants about. Only issues were having a room with a balcony into the street let in a lot of noise.
Stayed 6 nights in Jun 2018
Response from Administracion on 14 Jun,2018
Thanks for you comments Kimberley Best Regards

2/10 Terrible

Roger

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

4/10 Poor

Marcelo

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
PESIMA EXPERIENCIA
HOTEL BASICO Y POR EL PRECIO NO SE PODIA ESPERAR, EL BAÑO SUCIO TAPADO DESASTROSO, SE LE PIDIO Q VAYAN A SOLUCIONAR NUNCA LO HICIERON , LAS HABITACIONES DAN AL CALLE UNA BULLA Q NO SE PODIA DORMIR , EL,DESAYUNO DEFICIENTE PAN, MOTE CON HUEVO CANTIDAD LIMITADA, EL CAFE DE LOS PEORES Q HE TOMADO. EL UNICO PUNTO A FAVOR ES Q QUEDA EN EL CENTRO HISTORICO.
Stayed 1 night in Jan 2024

8/10 Good

Rossana Raquel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

2/10 Terrible

MARICRUZ De Los Ángeles

Travelled with family
Una semana antes de empezar el viaje cancelaron el alojamiento queriendo enviarme a un hotel de baja categoría, se realizaron gestiones directamente con EXPEDIA para poder mantener un hotel de la misma calidad.
Stayed 2 nights in Aug 2022

8/10 Good

Ruth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021

10/10 Excellent

Karina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buen servicio
Stayed 1 night in Nov 2021

6/10 Okay

Isabel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel al lado de la catedral, aceptable
Hotel situado al lado del centro. Lo mejor la ubicación y la conexión de wifi. Al no tener ascensor, subir maletas al segundo piso puede ser una desventaja aunque el chico de la recepción nos ayudó. El agua caliente tarda bastante en salir.
Stayed 2 nights in Nov 2021
Response from lucky on 15 Jan,2022
Muchas gracias por tu comentario, una disculpa de igual forma por los inconvenientes ocasionados, trabajamos para mejorar tú experiencia día a día. Un saludo.

8/10 Good

jose

Business traveller, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
El hotel limpio y agradable , el desayuno no era bueno , y el garaje fue cobrado adicional , cuando en la reservación, jamás indicaron q sería un pago adicional
Stayed 1 night in Nov 2021

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2021

4/10 Poor

Patricio

Hoteles del terror en Cuenca
Se reserva en la pagina pero al momento de hospedarte quieren dar lo que este disponible me dieron solo una habitacion con una cama 2 plazas cuando pague por 2 de 2 plazas que mal servicio y culpan a hoteles.com de que esos no son los precios y si quieres pagar con tarjeta bancaria te recargan el 22% pesimo no volvere nunca mas
Stayed 1 night in Oct 2021

8/10 Good

JOSE E

Liked: Cleanliness, staff & service
En general la estancia bien. La ubicación es muy buena considerando el Casco colonial de la ciudad. Un comentario menor: la calidad y tamaño de las toallas no es bueno. Eso deben mejorar.
Stayed 3 nights in Sep 2021

10/10 Excellent

Briggitte

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Me gusto la atencion. La amabilidad y el hotel limpio
Stayed 3 nights in Sep 2021

8/10 Good

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena.
Stayed 2 nights in Sep 2021

2/10 Terrible

Manuel

Stayed 2 nights in Aug 2021

10/10 Excellent

Boris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alojamiento
Muy bonito Cómodo Y tranquilo Volvería de nuevo !!!!
Stayed 1 night in Jul 2021

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es muy buen hotel, tiene todo lo necesario y encontramos como muy buen valor. It is an excellent hotel, it has everything you would expect and we found it a very good value.
Stayed 1 night in Jun 2021

8/10 Good

Zona Norte Automotores

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
El Hotel está muy bien ubicado y permite visitar la ciudad caminando. La limpieza estuvo muy bien. Punto de mejora: El agua de la ducha calienta pero no lo suficiente.
Stayed 1 night in Dec 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EXCELENTE HOTEL EN EL CENTRO DE CUENCA
LA HABITACIÓN SIMPLE QUE PEDÍ FUE EXCELENTE, LIMPIA, AMPLIA Y MUY CÓMODA.
Stayed 2 nights in Jun 2018
Response from Gerencia on 6 Jul,2018
Muchas gracias por su estadía, esperamos volver a contar con su presencia en otra ocasión. Saludos Cordiales.

10/10 Excellent

wei wu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很棒的飯店，熱水量大，空間大，離主要廣場近，櫃臺帥哥可以英文溝通，早餐每天變換，非常棒的飯店！
Stayed 3 nights in Jun 2018
Response from Administracion on 27 Jun,2018
Thank You, we wait for you return. have a good trip Best Regards

2/10 Terrible

Andrei

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Не заселили
Не заселили. Вразумительных ответов и возврата средств пока нет
Stayed 3 nights in Nov 2017

6/10 Okay

Paulo Vinícius

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel limpo e bem localizado.
Fomos atendidos quando solicitamos a troca de quarto devido ao sinal do wifi, em uma das noites a água quente estava desligada e tivemos que ligar na recepção para religar, a recepção fica fechada, tem que se tocar uma campanhia para ser atendido. A cama não era das melhores mas para três noites foi tranquilo.