Venue Batán Hotel & Suites
Property class: 3.5
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Photo gallery for Venue Batán Hotel & Suites
At Venue Batán Hotel & Suites, you can look forward to free full breakfast, an art gallery on-site and shopping on-site. Indulge in a facial, a massage and a manicure/pedicure at the on-site spa. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.
Reviews
9.29.2 out of 10
Wonderful
Popular amenities
- Spa
- Parking included
- Free Wi-Fi
- Restaurant
- Gym
Room options
Check availability for these dates
Available filters for rooms
Showing 5 of 5 rooms
View all photos for Standard Suite
Standard Suite
9.69.6 out of 10
Exceptional
4 reviews
(4 reviews)
- Garden view
- 39 sq m
- 1 bedroom
- Sleeps 3
- 1 Queen Bed and 1 Single Sofa Bed
- Free Wi-Fi
View all photos for Superior Room
Superior Room
9.09.0 out of 10
Wonderful
2 reviews
(2 reviews)
- River view
- 39 sq m
- 1 bedroom
- Sleeps 3
- 1 Queen Bed OR 1 Single Sofa Bed
- Free Wi-Fi
View all photos for Deluxe Double Room
Deluxe Double Room
10.010.0 out of 10
Exceptional
1 review
(1 review)
- River view
- 40 sq m
- 1 bedroom
- Sleeps 2
- 1 King Bed
- Free Wi-Fi
View all photos for Family Suite
Family Suite
- River view
- 52 sq m
- 2 bedrooms
- Sleeps 5
- 1 Queen Bed, 2 Large Single Beds and 1 Single Sofa Bed
- Free Wi-Fi
View all photos for Executive Double Room
Executive Double Room
8.08.0 out of 10
Very good
1 review
(1 review)
- Garden view
- 41 sq m
- 1 bedroom
- Sleeps 4
- 2 Double Beds OR 1 Single Sofa Bed
- Free Wi-Fi
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About the area
Located in Cuenca, Venue Batán Hotel & Suites is connected to a shopping centre. San Francisco Plaza Market and Plaza Rotary Market are worth checking out if an activity is on the agenda, while those looking for area attractions can visit University of Cuenca's Orchid Garden and Cuenca Municipal Planetarium. Inter-American Center of Popular Arts and Cuenca Botanical Garden are also worth visiting. Visit our Cuenca travel guide
Av. 12 de Abril y Guayas, Cuenca, Azuay, 010107
What's nearby
Calderon Park12 min walk - 1.0 km
New Cathedral of Cuenca12 min walk - 1.0 km
Río Tomebamba & Calle Larga17 min walk - 1.5 km- San Sebastian Plaza7 min walk - 0.6 km
- University of Cuenca's Orchid Garden7 min walk - 0.6 km
Getting around
- Unidad Nacional Tram Station12 min walk
- 14n - Antonio Borrero Station20 min walk
- Cuenca (CUE-Mariscal Lamar)19 min drive
Restaurants
- Frutilados10 min walk
- Café San Sebas7 min walk
- El Huerto9 min walk
- Chuzos De La Remigio11 min walk
- Restaurant El Tequila9 min walk
About this property
Venue Batán Hotel & Suites
- Hotel connected to a shopping centre
- Free full breakfast, an art gallery on-site and shopping on-site are just a few of the amenities provided at Venue Batán Hotel & Suites. Indulge in a facial, a massage and a manicure/pedicure at the on-site spa. Stay connected with free in-room WiFi, and guests can find other amenities, such as a coffee shop/cafe and a garden.
- Additional perks include:
- Free self-parking
- A round-trip airport shuttle (surcharge), coffee/tea in reception and tour/ticket information
- A front desk safe, luggage storage and a gift shop
- Room features
- All guest rooms are individually decorated, and feature comforts, such as premium bedding and pillow menus, as well as thoughtful touches, such as laptop-friendly workspaces and separate dining areas.
- Other conveniences in all rooms include:
- Hypo-allergenic bedding, Egyptian cotton sheets and pillowtop mattresses
- Heated floors, rainfall showers and designer toiletries
- 42-inch TVs with streaming services and premium channels
- Wardrobes/cupboards, balconies and separate dining areas
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Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transport
- 24-hour return airport shuttle on request for a surcharge
- Free uncovered self parking on site
- Free RV/bus/lorry parking on site
- Limited on-site self parking
- Wheelchair-accessible parking available
- Onsite parking options include a garage
Food and drink
- Free full breakfast available daily 7:00 AM to 10:00 AM
- A bar/lounge
- A coffee shop/cafe
- A restaurant
- Coffee and tea in common areas
- Hosted evening meal available daily for a fee of USD 15
- Snack bar/deli
Things to do
- Art gallery
- Full-service spa
- Gym
- Shopping
Family friendly
- In-room kitchenette
- In-room microwave
- Laundry facilities
- Mini-fridge
- Rollaway/extra bed (surcharge)
- Separate in-room dining area
- Snack bar/deli
- Soundproofed rooms
Conveniences
- 24-hour front desk
- Gift shop/newsstand
- Guidebooks
- Hair salon
- Laundry facilities
- Luggage storage
- Safe at front desk
Guest services
- Dry cleaning/laundry service
- Housekeeping (daily)
- Proposal/romance packages
- Tour and ticket assistance
Outdoors
- Garden
- On a river
Full-service spa
- Body scrubs
- Facials
- In-room massages
- Manicures/pedicures
- Reflexology
- Sports massages
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Handrails in stairways
- In-room roll-in shower
- No lift
- Portable shower seat
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible concierge desk
- Wheelchair-accessible parking
- Wheelchair-accessible public bathroom
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
- Wheelchair-accessible spa
- Wheelchairs on site
More
- Banquet hall
- Designated smoking areas
Room amenities
Bedroom
- Blackout drapes
- Down comforter
- Egyptian cotton sheets
- Hypo-allergenic bedding
- Pillow menu
- Pillowtop mattress
- Rollaway/extra bed (surcharge)
Bathroom
- Bidet
- Deep soaking bathtub
- Designer toiletries
- Hair dryer
- Heated bathroom floor
- Rainfall showerhead
- Separate bathtub and shower
- Shampoo
- Soap
- Toilet paper
- Towels provided
Entertainment
- 42-inch TV with premium cable channels
- Streaming services
Food and drink
- Dishwasher
- Hob
- Kitchenette
- Late-night room service
- Microwave
- Mini-fridge
- Restaurant dining guides
- Separate dining area
More
- Desk
- Electrical adapters
- Individual decor
- Iron/ironing board on request
- Laptop workspace
- Phone
- Safe
- Soundproofed rooms
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 25
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before noon
Contactless check-out
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per night.
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- You may be required to pay the following charge at the property: Ecuador value-added tax (VAT) at 15%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Ecuador.
We have included all charges provided to us by the property.
Optional extras
- Airport shuttle fee: USD 27.20 per vehicle (return, maximum occupancy 4)
- Early check-in fee: USD 25 (subject to availability)
- Rollaway bed fee: USD 25.0 per night
- Hosted evening meal: USD 15
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
We should mention
This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Frequently asked questions
Is Venue Batán Hotel & Suites pet-friendly?
No, pets are not allowed at this property.
How much is parking at Venue Batán Hotel & Suites?
Self-parking is free at this property.
What time is check-in at Venue Batán Hotel & Suites?
Check-in start time: 2:00 PM; check-in end time: midnight. Early check-in is available for a fee of USD 25 (subject to availability). Late check-in is available during limited hours.
What time is check-out at Venue Batán Hotel & Suites?
Checkout is at noon.
Does Venue Batán Hotel & Suites provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of USD 27.20 per vehicle applies.
Where is Venue Batán Hotel & Suites located?
Located in the heart of Cuenca, this spa hotel is within a 10-minute walk of University of Cuenca's Orchid Garden, Museum of Extreme Art, and Casa de los Arcos Art Museum. Iglesia San Sebastián and Museum of Modern Art are also within 15 minutes. Unidad Nacional Tram Station is 12 minutes by foot and Gran Colombia Tram Station is 17 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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