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Reviews of B&B HOTEL Douai Parc des Expos Cuincy

2 out of 5
B&B HOTEL Douai Parc des Expos Cuincy
Rue Antoine Blondel, Cuincy, Nord

Reviews

7.8

Good

Rating 10 - Excellent. 71 out of 250 reviews" "
Rating 8 - Good. 107 out of 250 reviews" "
Rating 6 - Okay. 42 out of 250 reviews" "
Rating 4 - Poor. 20 out of 250 reviews" "
Rating 2 - Terrible. 10 out of 250 reviews" "

8.0/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lloyd

Stayed 1 night in Sep 2023

6/10 Okay

Dominic

Travelled with family
Chambre très à l'étroit et aucun mini-fridge
Stayed 2 nights in Aug 2023

8/10 Good

Sean

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Travelling from UK to Italy and stopped here for the night. We arrived at 11pm and needed a code to access the secure parking and hotel itself. Go to your expedia itinerary for this, not your email. Easy to access the car park and room once you have it. No staff were present. Our family room was clean and comfortable and just what we needed for one night before hitting the road again. Shower was great too. Didn't try the breakfast but looked like the typical continental style. Aldi and a bakery within walking distance.
Stayed 1 night in Jul 2023

10/10 Excellent

James

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Was a late arrival gone 1am very easy to self check in. You have to check in first to get the code so you can unlock the gate to get in
Stayed 1 night in May 2023

6/10 Okay

Rochelle

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The hotel was fine, met our needs well. What was not fine was how the staff handled the internet outage that left them unable to check us in. The employee let us stand there for 15 minutes without even telling us what was going on, then just said, "sorry, I can access anything. I can't do anything". No apologies, no attempts to explain what was going on, no attempts to figure out a way to get us into our room that we had already paid for, no timelines. It was 9pm and the outage had already been going in for 1.5 hours, and we had 2 small children with us. Then his boss showed up after I insisted he find a solution, and she was less apologetic than him. After another hour she happened to figure out that outdoor code was already printed off and we could have had access to our room all along. When I asked for free breakfast because of the trouble she looked at me like I was crazy.
Stayed 1 night in Mar 2023

8/10 Good

raquel

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Nov 2020

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Feb 2020
Response from B&B Hôtel Douai Cuincy on 18 Mar,2020
Bonjour Nous avons pris connaissance de votre notation suite à votre séjour dans notre hôtel. Nous regrettons que nos prestations n'aient pas répondu à vos attentes. A l'avenir, n’hésitez surtout pas à nous faire part de vos remarques. Nous attachons beaucoup d'importance aux avis clients, qui nous permettent de toujours améliorer notre qualité. En espérant vous revoir prochainement dans notre hôtel. B&B Hôtel Douai Cuincy

10/10 Excellent

Tom

Business traveller, Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Good
Very comfortable and extremely happy
Stayed 1 night in Feb 2020
Response from B&B Hôtel Douai Cuincy on 29 Feb,2020
Bonjour Nous vous remercions pour vos commentaires suite à votre séjour C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire en l’expression de nos sentiments les meilleurs. B&B Hôtel Douai Cuincy

8/10 Good

Lee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
The hotel was good. Great welcome and assistance
Stayed 1 night in Dec 2019
Response from B&B Hôtel Douai Cuincy on 27 Dec,2019
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, B&B Hôtel Douai Cuincy

10/10 Excellent

Nicola

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from B&B Hôtel Douai Cuincy on 5 Sept,2019
Madame, Monsieur, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Madame, Monsieur, nos salutations distinguées.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
Nice roomeith good beds.
Stayed 1 night in Apr 2019
Response from B&B Douai Cuincy on 13 Jun,2019
Merci d'avoir séjourné dans notre établissement. Nous apprécions vos commentaires !

10/10 Excellent

Bridgette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great find
Excellent rooms. Super clean with amazing mattresses. Clean. Basic. And nearby good food for weary travellers. And our dog. Great to d
Stayed 1 night in Jun 2018
Response from Henri Assistant on 15 Jul,2018
Madame, Monsieur, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Madame, Monsieur, nos salutations distinguées. B&B Hôtel Douai Cuincy

10/10 Excellent

Valentina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Really easy check in afternoon hours, parking lot had gate and easy to access. Comfortable beds and easy check out in the morning. Would recommend if in the area.
Stayed 1 night in May 2018
Response from Henri Assistant on 15 Jul,2018
Madame, Monsieur, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Madame, Monsieur, nos salutations distinguées. B&B Hôtel Douai Cuincy

6/10 Okay

Mohammad

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2017
Merci d'avoir partagé votre expérience. Toute l'équipe est très heureuse que vous ayez passé un agréable séjour dans notre établissement . Ce fut un réel plaisir de vous recevoir. Nous espérons avoir l'opportunité de vous accueillir de nouveau lors d'un prochain séjour. Henri Assistant

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Okay
Okay for a night but no facility in the room except toilet and shower. There is a coffee machine in the reception area. Self check in via a machine between certain times.

4/10 Poor

Paul

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Forna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good hotel
Great Hotel. Friendly and helpful staff. Restful sleep. Clean room but bathroom needs updating.

6/10 Okay

Ivan, Staines

Liked: Cleanliness, staff & service, room comfort
Good for an overnight stay
Basic economy hotel. Good for an overnight stay. Quiet large room and helpful staff.

10/10 Excellent

jacqueline

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Rodolphe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

BARBARA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple
Stayed 1 night in Jan 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

eddy

Stayed 2 nights in Dec 2023

8/10 Good

FABRICE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

2/10 Terrible

Mohamed

Business traveller
Disliked: Staff & service
Inadmissible !! Horrible…
Expérience horrible !!! 45mn pour récupérer no chambre à la borne qui ne fonctionnait pas. Et l’assistance ne répondait pas…. Inadmissible …
Stayed 2 nights in Nov 2023

8/10 Good

Abder

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

2/10 Terrible

Verified traveller

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Bruit horrible de climatisation
Stayed 1 night in Sep 2023

8/10 Good

Jérôme

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Denise

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Prima accommodatie voor een tussenstop. heel simpel, een bed een tv en een badkamer incl. toilet. Dikke prima dus!
Stayed 1 night in Aug 2023

8/10 Good

Petra

Stayed 1 night in Jul 2023

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

8/10 Good

Abder

Stayed 1 night in Jul 2023

10/10 Excellent

Jean-Hubert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
En déplacement
1 semaine en déplacement. Chambre agréable, propre, lit confortable. Bon rapport qualité prix.
Stayed 5 nights in Jun 2023

8/10 Good

bloquet

Stayed 1 night in May 2023

6/10 Okay

Fabrice

Stayed 1 night in May 2023

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2023

8/10 Good

Ann-Sofi

Stayed 1 night in Apr 2023

6/10 Okay

VANESSA

Travelled with family
Liked: Room comfort
Bien pour une nuit
Disposition de la chambre familiale top avec la mezzanine, bonne literie et bon petit déjeuner mais l’hôtel est vieillissant (problème chasse d’eau, eau chaude très longue à venir…) ce qui gâche un peu la nuit passée…
Stayed 1 night in Apr 2023

4/10 Poor

IKRAM

Travelled with family
Disliked: Property conditions & facilities
Mon séjour était ennuyeux aucun magasin au alentour pas de divertissement les escalier pas du tout adapter je suis tomber et je me suis fait super je me suis fait des bleu en glissant
Stayed 1 night in Apr 2023

6/10 Okay

cristina

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
A noter
A notre arrivée à la borne nous avons dû payer alors que le paiement sur le net avait déjà été effectué. Arrivée à la chambre à 16h30 celle ci n’était pas prête nous avons dû attendre dans le couloir. Le lendemain matin pas de petit déjeuner car il fallait réserver, stipulé nul part…. Nous étions en famille avec une enfant…. Gros trou sur la chaussée en arrivant. Sinon chambre impeccable et draps propres
Stayed 1 night in Apr 2023

10/10 Excellent

Fabrice

Stayed 1 night in Apr 2023

10/10 Excellent

Yohann

Stayed 2 nights in Mar 2023

10/10 Excellent

Leonor

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2023

10/10 Excellent

Adeline

Stayed 1 night in Feb 2023

6/10 Okay

Elisabeth

Business traveller
Liked: Cleanliness, staff & service
Pratique pour 1 nuit
Stayed 1 night in Feb 2023

8/10 Good

Didier

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chambre propre et au calme
Stayed 1 night in Feb 2023