Hotels near Culture House Barrainkua

"The property is completely remodeled and the space is excellent for the price. It is also very well located, which makes it convenient for exploring the city. However, the biggest downside is the lack of on-site staff. There are no people to assist with check-in or check-out, as everything is fully automated. When problems arise with the room, you are essentially on your own. In our case, the air conditioning in our room did not work. I called the support number provided and spoke with Mohamed, who informed me that nothing could be done because the air conditioning systems were turned off for the season. Between the heat and the back-and-forth trying to resolve the issue, the experience felt more like staying in a hostel than in a professionally managed property. The bed was very uncomfortable, there was no proper comforter, and the pillows felt like those you would find in a motel. Overall, despite the modern renovation and good location, this was not the best experience."

"Convenient area, clean room, friendly staff "

"Excellent hotel, perfect location for walking to all areas. Highly recommended."

"Yes"

"A fantastic place to stay in Bilbao, right next to the Guggenheim. We really enjoyed our stay here and wouldn't hesitate to recommend it. Ended up eating in the hotel restaurant on the first night and the food was delicious. Good atmosphere in the bar area and a terrace right on the river. The staff are all really lovely but Tania in particular went above and beyond to sort an issue out for us. Absolutely amazing customer service!"

"Great location, quite, overall great experience."

"The hotel is just in front of the beautiful museum and walking distance from downtown."

"Not a 5 star. Forgot to clean our room, forgot to refill shampoo, coffee etc. No extra pillows available."

"Just next to the Schiphol, but directions about how to get into the hotel not very clear and poor support by phone. "