Premier Inn, Cumnock hotels

"Great front desk. Reno’s to the restaurant was inconvenient but could not be helped"

"Good value for the money "

"This hotel has now become a Premier Inn. We booked in March to stay at the Holiday Inn Express. We received an email from Premier Inn saying they would honour our booking. This was not quite the case and we are still waiting to hear from Premier Inn. Having paid in full through Expedia, was told at reception on booking in that we haven't paid so a credit card was presented and payment taken (again) from that. When we checked out, I had the email confirmation from Expedia which stated it had been...

"Didnt like that there was no shampoo nor conditioner but everything else was absolutely fine"

"Good location. Bed wasn’t really comfortable. "

"Robert on reception was accommodating when I arrived around 11pm to no restaurant being open… that was a long day/drive… all staff friendly and helpful. The only negative was I couldn’t pump the shower gel as the metal case was in a weird spot… great breaky. "

"Stay there, clean and comfortable rooms and the staff are always so friendly. "