Courtyard

Reviews of Aranwa Cusco Boutique Hotel

4.5 out of 5
Aranwa Cusco Boutique Hotel
San Juan De Dios 255, Cusco, Cusco

Reviews

9.6

Exceptional

Rating 10 - Excellent. 245 out of 299 reviews" "
Rating 8 - Good. 38 out of 299 reviews" "
Rating 6 - Okay. 10 out of 299 reviews" "
Rating 4 - Poor. 3 out of 299 reviews" "
Rating 2 - Terrible. 3 out of 299 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

JORGE

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Apr 2024
Response from Romy Diaz León - Hotel Manager on 22 Apr,2024
Estimado JorgeQueremos agradecerle por su tiempo invertido con su máxima puntuación y preferencia. Fue un honor contar con su grata presencia y esperamos tener el honor nuevamente de contar con visita para hacer de su experiencia aún más placentera. Gracias por su preferencia, Saludos Cordiales, Romy Diaz León - Gerente del Hotel

10/10 Excellent

Zearl

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place! Lots of history. Excellent staff members who are very attentive. Provided a box breakfast on mornings when we had to leave the hotel before the buffet began for tours. Had oxygen tanks available at the front desk just in case they were needed for altitude sickness. Lovely decor. Easy walk to the main areas of Cusco. Fabulous experience. Would definitely stay here again!
Stayed 3 nights in Apr 2024
Response from Romy Diaz León - Hotel Manager on 11 Apr,2024
Dear: Zearl We appreciate your preference, trust and time invested in commenting on your memorable experience in Aranwa Cusco.We hope that it is not the first or last time that you visit us in your new home Aranwa Cusco Boutique Hotel, it would be an honor for us to have your pleasant presence again.Best wishes,Romy Diaz León - Hotel Manager.

10/10 Excellent

Swapna

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 2 nights in Apr 2024
Response from Romy Diaz León - Hotel Manager on 9 Apr,2024
Dear: SwapnaThank you for your magnificent review of your experience lived with us at Aranwa Cusco Boutique Hotel,We hope to have the honor of having your presence in a future opportunity and to be able to surprise you even more! Thanks for your preference.Sincerely, Romy Díaz León - Hotel Manager

10/10 Excellent

erica

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This has honestly been one of the best hotels I’ve ever stayed at. The staffing was so friendly, helpful, and very attentive. The room was super clean and spacious. The food at the restaurant and breakfast buffet was delicious. The location was everything, So many restaurants, bars, shopping, and coffee shops in a short walking distance. Would stay there again and recommend to friends. 10/10
Stayed 5 nights in Jan 2024
Response from Romy Díaz León - Hotel Manager on 3 Feb,2024
Dear: Mrs.EricaWe appreciate your preference, trust and time invested in commenting on your memorable experience in Aranwa Cusco.We hope that it is not the first or last time that you visit us in your new home Aranwa Cusco Boutique Hotel, it would be an honor for us to have your pleasant presence again.Best wishes, Romy Diaz León - Hotel Manager.

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Romy Díaz León - Hotel Manager on 3 Feb,2024
Dear: Mr. JasonThank you for your magnificent review of your experience lived with us at Aranwa Cusco Boutique Hotel,We hope to have the honor of having your presence in a future opportunity and to be able to surprise you even more! Thanks for your preference.Sincerely, Romy Díaz León - Hotel Manager

10/10 Excellent

Miriam

Stayed 1 night in Jan 2024
Response from Romy Díaz León - Hotel Manager on 15 Jan,2024
Estimada: Sra. Miriam Queremos agradecerle por su tiempo invertido con su máxima puntuación y preferencia. Fue un honor contar con su grata presencia y esperamos tener el honor nuevamente de contar con visita para hacer de su experiencia aún más placentera. Gracias por su preferencia, Saludos Cordiales, Romy Diaz León - Gerente del Hotel

10/10 Excellent

Juan

Response from Romy Díaz León - Hotel Manager on 3 Feb,2024
Estimado: Sra. JuanQueremos agradecerle por su tiempo invertido con su máxima puntuación y preferencia. Fue un honor contar con su grata presencia y esperamos tener el honor nuevamente de contar con visita para hacer de su experiencia aún más placentera. Gracias por su preferencia, Saludos Cordiales, Romy Diaz León - Gerente del Hotel

6/10 Okay

brad

Travelled with family
Liked: Cleanliness
We were quite disappointed with this property, having read the glowing reviews and paid a very high price. Our expectations were maybe at too high level since we had stay at the fabulous Palacio del Inka earlier in the week. Here, there were issues with the room, noise from the guest above us simply walking across the floor was very loud, things like the bathroom door not functioning well, the air-conditioning not working, and generally a cramped room, even though it was so-called superior deluxe.
Response from Romy Díaz León - Hotel Manager on 29 Dec,2023
Dear: Mr. Brad Thank you for taking the time to share your experience at Aranwa Cusco Boutique through this medium.We are very sorry that your experience was not entirely pleasant. Our sincere apologies and it is important to mention that we are working on these points you mentioned so that it does not happen again. We hope to have the pleasure of serving you at the next opportunity, providing you with the service you deserve and that we are accustomed to providing you.We wish you the best,Romy Díaz León - Hotel Manager

10/10 Excellent

Martha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Service was excellent. Staff were friendly and helpful. The hotel is unique. Lots of character. Beautiful atmosphere. Excellent place to stay
Stayed 3 nights in Dec 2023
Response from Romy Díaz León - Hotel Manager on 29 Dec,2023
Dear: Mrs. Martha Thank you for your magnificent review of your experience lived with us at Aranwa Cusco Boutique Hotel,We hope to have the honor of having your presence in a future opportunity and to be able to surprise you even more! Thanks for your preference.Sincerely, Romy Díaz León - Hotel Manager

8/10 Good

Bhavani

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property to stay and clean.
Stayed 1 night in Dec 2023
Response from Romy Díaz León - Hotel Manager on 29 Dec,2023
Dear: BhavaniThank you for your magnificent review of your experience lived with us at Aranwa Cusco Boutique Hotel,We hope to have the honor of having your presence in a future opportunity and to be able to surprise you even more! Thanks for your preference.Sincerely, Romy Díaz León - Hotel Manager

10/10 Excellent

Hee C

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was good and location is very near to all restaurants. And the Cusco Main Square is one block away, where you can find all tour agents.
Stayed 8 nights in Nov 2023
Response from Romy Díaz León - Hotel Manager on 17 Nov,2023
Dear: Hee CThank you for your magnificent review of your experience lived with us at Aranwa Cusco Boutique Hotel,We hope to have the honor of having your presence in a future opportunity and to be able to surprise you even more! Thanks for your preference.Sincerely, Romy Díaz León - Hotel Manager

10/10 Excellent

Juan

Stayed 2 nights in Nov 2023
Response from Romy Diaz León - Gerente del Hotel on 13 Nov,2023
Estimado: Sr. Juan Queremos agradecerle por su tiempo invertido con su máxima puntuación y preferencia. Fue un honor contar con su grata presencia y esperamos tener el honor nuevamente de contar con visita para hacer de su experiencia aún más placentera. Gracias por su preferencia, Saludos Cordiales, Romy Diaz León - Gerente del Hotel

10/10 Excellent

Danish

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very surprised by this property. Very convenient a location and a true boutique hotel in very right. They have good facilities, free breakfast spread was fantastic, staff was very friendly. I am happy I stayed here.
Stayed 1 night in Nov 2023
Response from Romy Diaz León - Hotel Manager on 3 Nov,2023
Dear: Danish We appreciate your preference, trust and time invested in commenting on your memorable experience in Aranwa Cusco.We hope that it is not the first or last time that you visit us in your new home Aranwa Cusco Boutique Hotel, it would be an honor for us to have your pleasant presence again.Best wishes, Romy Diaz León - Hotel Manager.

10/10 Excellent

Brittany, Stokesdale

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Aranwa Cusco! The staff was absolutely wonderful, the hotel was great, and the food was amazing. I highly recommend staying at this hotel!!
Stayed 1 night in Sep 2023
Response from Romy Díaz León - Hotel Manager on 20 Sept,2023
Dear: Mrs. Brittany Thank you for your magnificent review of your experience lived with us at Aranwa Cusco Boutique Hotel,We hope to have the honor of having your presence in a future opportunity and to be able to surprise you even more! Thanks for your preference.Sincerely, Romy Díaz León - Hotel Manager

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AMAZING!
Wonderful hotel, great service and excellent building!
Stayed 2 nights in Sep 2023
Response from Romy Diaz León - Hotel Manager on 18 Sept,2023
Dear: Mr. Joshua Receive an affectionate greeting from the entire Aranwa Cusco Boutique Hotel team, who would like to thank you for your preference and valuable time in sharing your experience with us with other travelers through this important medium.We hope to have the pleasure of receiving you in the next opportunity.Sincerely, Romy Diaz León - Hotel Manager

10/10 Excellent

Ambrish, West Chester

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very elegant, clean rooms, excellent restaurant, close to the main square, and a staff which was very eager to meet all our needs.
Stayed 2 nights in Aug 2023
Response from Romy Diaz León - Hotel Manager on 4 Sept,2023
Dear: Ambrish Thank you very much for your excellent review. We really appreciate that our guests take the time to leave us their comments through this medium, we are delighted that you enjoyed your stay with us and that everything has exceeded your expectations. Thank you very much for all the information you have given us and we are very grateful as it not only encourages us to continue to uphold our high standards but will also be very useful for our future guests. I'll be happy to share your review with the team so we can celebrate your achievements. I am confident that we will be your home away from home. It has been a pleasure to be your host and we hope to welcome you again at the Aranwa Cusco Boutique Hotel in the near future. Thanks a lot for your preference!. Best wishes, Romy Diaz León - Hotel Manager

10/10 Excellent

Kuntal

Stayed 1 night in Aug 2023
Response from Romy Díaz León - Hotel Manager on 19 Sept,2023
Dear: Kuntal Thank you for your magnificent review of your experience lived with us at Aranwa Cusco Boutique Hotel,We hope to have the honor of having your presence in a future opportunity and to be able to surprise you even more! Thanks for your preference.Sincerely, Romy Díaz León - Hotel Manager

10/10 Excellent

ZHIYAN

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A truly stunning hotel located in Cusco city. My friend and I have a deep appreciation for it. Its proximity of just a 5-minute walk to the main square is quite convenient, and the surroundings are remarkably tranquil during the night. The interior design of the room is classic and historic but with modern sanitary equipments. The staff members are exceptionally friendly, even offering us tea immediately upon our arrival at the hotel. The experience is perfect. We're certainly planning to select it again for our next visit to Cusco.
Response from Romy Diaz León - Hotel Manager on 15 Aug,2023
Dear: Zhiyan We are delighted to read your stay with us was a brilliant one and our hosts delivered a great experience for you. Thank you so much,it is always a pleasure to receive such positive feedback and I will happily share your words with my entire team. We thank you for your valuable time you invested in reviewing us .For us, it was an honor to be your hosts, our commitment is always be a step forward, take care and be part of your beautiful memories. I trust we will be your home-away-from-home, thank you so much for your preference!Kind regards, Romy Diaz León - Hotel Manager

8/10 Good

Niteen

Liked: Cleanliness, staff & service
Good location. Thin walls. Noisy outside as well.
Stayed 3 nights in Jul 2023
Response from Romy Díaz León - Hotel Manager on 29 Jul,2023
Dear: Niteenwe really thank you a lot for your comment since it will help us improve a different kind of sound proof windows and doors as to avoid noise from outside the hotel. This will help future customers for our property.Best regards, Romy Díaz León - Hotel Manager

10/10 Excellent

Srikant

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful out of the world property. It deserves 5 star rating.
Stayed 4 nights in Jul 2023
Response from Romy Díaz León - Hotel Manager on 28 Jul,2023
Dear: Srikant We are delighted that you had such an amazing experience with us at Aranwa Cusco Boutique Hotel. Our staff would like to thank you for your kind review and the Aranwa Cusco Boutique Hotel family looks forward to welcoming you back in the near future.Best regards, Romy Díaz León - Hotel Manager

10/10 Excellent

Tony, Rolling Hills Estates

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is like a museum housed in an historic building. The Arawana hotel has exquisite decorations, stunning courtyard, even a large chess set. The service & rooms are exemplary.
Stayed 1 night in Jul 2023
Response from Romy Diaz León - Hotel Manager on 24 Jul,2023
Dear: Mrs. Tony Thank you for your magnificent review of your experience lived with us at Aranwa Cusco Boutique Hotel,We hope to have the honor of having your presence in a future opportunity and to be able to surprise you even more! Thanks for your preference.Sincerely, Romy Díaz León - Hotel Manager

10/10 Excellent

Tony, Rolling Hills Estates

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Romy Diaz León - Hotel Manager on 24 Jul,2023
Dear: Mrs. Tony Thank you for your magnificent review of your experience lived with us at Aranwa Cusco Boutique Hotel,We hope to have the honor of having your presence in a future opportunity and to be able to surprise you even more! Thanks for your preference.Sincerely, Romy Díaz León - Hotel Manager

10/10 Excellent

SHARI, Spicewood

Liked: Cleanliness, staff & service, property conditions & facilities
Love this hotel!
Stayed 4 nights in Jul 2023
Response from Sincerely, Romy Díaz León - Hotel Manager on 11 Jul,2023
Dear: Mrs. Shari Thank you for your magnificent review of your experience lived with us at Aranwa Cusco Boutique Hotel,We hope to have the honor of having your presence in a future opportunity and to be able to surprise you even more! Thanks for your preference.Sincerely, Romy Díaz León - Hotel Manager

10/10 Excellent

Gennadiy, Spokane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023
Response from Romy Díaz León - Hotel Manager on 27 Jun,2023
Dear: Gennadly We are delighted that you had such an amazing experience with us at Aranwa Cusco Boutique Hotel. Our staff would like to thank you for your kind review and the Aranwa Cusco Boutique Hotel family looks forward to welcoming you back in the near future.Best regards, Romy Díaz León - Hotel Manager

10/10 Excellent

Carmen

Stayed 2 nights in Jun 2023
Response from Romy Diaz León - Gerente de Hotel on 17 Jun,2023
Estimada CarmenGracias por compartir su experiencia a través de este medio y elegir Aranwa Cusco Boutique Hotel como su casa en nuestra Ciudad Imperial del Cusco. Ha sido un verdadero placer contar con su presencia y nos encantaría volverlo a recibir y sorprenderlo aún más gratamente. Sean siempre más que bienvenidos, gracias por su preferencia! Mis mejores deseos, Romy Diaz León - Gerente de Hotel

10/10 Excellent

yanet

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel in cusco and the service the best
Stayed 4 nights in Jun 2023
Response from Romy Diaz León - Hotel Manager on 12 Jun,2023
Dear Mrs. YanetWe are so glad to know your wonderful experience with us at Aranwa Cusco Boutique Hotel. The Hotel is unique with a personalized and genuine service, for that reason, I'm glad that my team have made such a positive impression on you and I will make sure to pass them along to my entire staff. Thank you very much for choosing our Aranwa Cusco Boutique Hotel. We hope that we will be able to welcome you back in the near future. Kind regards, Romy Diaz León - Hotel Manager

10/10 Excellent

Georgina

Stayed 4 nights in Jun 2023
Response from Romy Díaz León - Hotel Manager on 28 Jun,2023
Dear: Georgina We are delighted that you had such an amazing experience with us at Aranwa Cusco Boutique Hotel. Our staff would like to thank you for your kind review and the Aranwa Cusco Boutique Hotel family looks forward to welcoming you back in the near future.Best regards, Romy Díaz León - Hotel Manager

10/10 Excellent

Brandon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent 5 star property in the heart of Cusco.
Stayed 1 night in Apr 2023
Response from Romy D. on 24 Apr,2023
Dear Mr. Brandon I am strongly convinced that the feedback you are providing will be of great assistance and thank you for your time and for sharing your nice experience with other travelers.It would be an honor for us that in the next opportunity that you travel to Cusco you stay at Aranwa Cusco Boutique Hotel to ensure that you have an unforgettable experience in the Imperial City of Cusco.All the best, Romy Diaz León - Hotel Manager

6/10 Okay

German

Stayed 2 nights in Nov 2022

10/10 Excellent

Desiree

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2022

10/10 Excellent

Emilio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience, very clean, cozy hotel. The staff was amazing! Highly recommend. Michael was spectacular!!!
Stayed 3 nights in Jul 2022
Response from Romy Diaz on 17 Aug,2022
Dear We are so glad to know your wonderful experience with us at Aranwa Cusco Boutique Hotel. Thank you very much for all the information you have given for which we are very grateful, as it not only encourages us to continue to uphold our high standards but will also be very useful for our future guests. It is humbling that we made such an impression on you especially Michael. We value your kind comments about the attentive and efficient service you received. We look forward to welcoming you for another memorable stay!! Thank you so much for your preference. Kind regards, Romy Diaz León - Hotel Manager

10/10 Excellent

Javier, caracas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent location
Stayed 3 nights in Jul 2022
Response from Romy on 22 Jul,2022
Dear Mr. Javier We are so glad to know your wonderful experience with us at Aranwa Cusco Boutique Hotel. The Hotel is unique with a personalized and genuine service, for that reason, I'm glad that my team have made such a positive impression on you and I will make sure to pass them along to my entire staff. Thank you very much for choosing our Aranwa Cusco Boutique Hotel. We hope that we will be able to welcome you back in the near future. Kind regards, Romy Diaz León - Hotel Manager

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Clean. Efficient. Friendly and helpful staff.
Stayed 1 night in Jul 2022
Response from Romy on 22 Jul,2022
Dear Mr. David We wish to express our sincere gratitude for taking a moment of your time to send us your pleasant comments about your stay with us and for sharing your experience. For us, it was an honor to be your hosts, We are looking forward to welcome you again at the Aranwa Cusco Boutique Hotel in the near future.Thank you so much for your preference. Fondest regards, Romy Diaz León - Gerente de Hotel

10/10 Excellent

Matthew

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay here. It has a great location in the historical heart of Cusco. We felt that the service and staff was very good. We had an early morning Machu Picchu tour, and the front desk person made sure that they had a breakfast to go ready for us at 4am.
Stayed 2 nights in May 2022

10/10 Excellent

joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff make the Arawakan a great place.
Stayed 6 nights in May 2022
Response from Luis Vargas on 28 Jun,2022
Dear Joseph. our staff as you mentioned is our hotel itself, they make our customers experience the best and we are very greatfull with you since you considered them as our most important value and it really is. Thank you again and hope to have you as a guest in the future in a wonderfull second stay

10/10 Excellent

Maryam

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing A to Z, perfect amenities, staff and location
Stayed 1 night in May 2022
Response from Luis Vargas on 28 Jun,2022
Dear Mary Ann: thank yoiu for choosing Aranwa Cusco Boutique for your recent stay in our wonderfull city. Our location is really great and we do offer our customers the best as to make them feel better than home. It is also important for us that you considered our staff as amazing and it makes us to give even better service to our future customers. Thank you againand hope that in an early future you visit us as a second stay. Luis Vargas Operations Manager

10/10 Excellent

karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous hotel
The Aranwa was a highlight of our trip. The hotel is beautiful and the front desk staff are so friendly and helpful. The breakfast was amazing every morning and the service is fantastic. The heated bathroom floors and heated towel rack were great. We actually used the heated towel rack to dry our backpacks and clothes after a rainy day. I appreciated the early morning breakfast bags when we had to leave for our tours and the coca tea always available in the lobby was a bonus.
Stayed 1 night in May 2022
Response from Luis Vargas on 28 Jun,2022
Dear Karen: we have no words for your comment. Our hotel, our staff, our details are everywhere in our property and as I can read, you enjoyed your stay with us. Be sure that if you plan to stay in one of our hotels. you will find the same kind of service and facilities as our Boutique Hote. Thank you for choosing Aranwa for your stay Luis Vargas Operation Manager

8/10 Good

Carla

Stayed 2 nights in May 2022

10/10 Excellent

Amit

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Great place to stay in Cusco!
Stayed 2 nights in Apr 2022
Response from Romy Diaz León on 19 Apr,2022
Dear Mr. Amit We would like to thank you for taking the time to submit your nice experience at Aranwa Cusco Boutique Hotel. We are all looking forward to welcoming you back whenever you have a chance to visit Cusco again and ensure your stay remains exceptional! Thank you once again for your preference. Fondest regards, Romy Diaz León – Hotel Manager.

8/10 Good

Lindsey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked Everything except No Windows Small Room w Only One Chair.
Stayed 1 night in Apr 2022
Response from Romy Diaz León on 25 Apr,2022
Dear Mr. Lindsey Thank you for taking the time to write such a positive review of your experience. We are delighted you enjoyed our outstanding hotel and excellent service! It was our pleasure accommodating you, and we hope you will make Aranwa Cusco Boutique Hotel your home away from home whenever your travels bring you to our city. Thank you for choosing us on such an important date. We look forward to your next visit and thank you so much for your preference. Kind regards, Romy Diaz León - Hotel Manager

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2022
Response from Romy Diaz León on 14 Apr,2022
Dear Mr. Charles We're delighted you had such an amazing experience with us at Aranwa Cusco Boutique Hotel. Our staff wish to thank you for your very nice words and the Aranwa Cusco Boutique Hotel family looks forward to welcoming you back in the near future. Warmest regards, Romy Diaz León - Hotel Manager

10/10 Excellent

Lindsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Apr 2022
Response from Romy Diaz León on 14 Apr,2022
Dear Mrs. Lindsey Thank you very much for your valuable comment and time invested in sharing your extraordinary experience at Aranwa Cusco Boutique Hotel. Undoubtedly our location, hotel facilities, added values, quality of our dishes and drinks, comfortable rooms and our genuine service is very appreciated by all our passengers who honor us with their visit. We thank you for your recommendation to our future guests and look forward to welcome you back next time you travel to Cusco. Thank you so much for your preference. Best regards, Romy Diaz León - Hotel Manager

10/10 Excellent

Mei HUi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the hotel and its history
We really loved this hotel . Its on a quiet street but close to plaza . We had a huge room with a balcony . Kids really loves it . The staff was nice ,very friendly and informative. We highly recommend
Stayed 1 night in Mar 2022
Response from Romy Diaz León on 22 Mar,2022
Dear Mrs. Mei HUi Thank you for reviewing your recent unique experience at Aranwa Cusco Boutique Hotel and taking a moment to share your feedback with us and with other travelers. I am glad you experienced a level of genuine customer service at Aranwa Cusco Boutique Hotel. I have passed your comments on to the team who were naturally thrilled to hear that you enjoyed our amazing service. It has been our pleasure being your host and we are looking forward to welcome you again at the Aranwa Cusco Boutique Hotel in the near future. Thank you so much for your preference!. My best wishes, Romy Diaz León - Hotel Manager

10/10 Excellent

GUILLERMO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The stay of 3 days was excellent. Rooms are top notch. Free breakfast great. The whole staff very pleasant and professional. Concierge Gonzalo Valencia coordinated my family stay to detail of taxi from and to airport and all services with great professionalism. and concern to our every need. We will be back!
Stayed 2 nights in Mar 2022
Response from Romy Diaz León on 22 Mar,2022
Dear Mrs. Guillermo We are delighted to read your stay with us was a brilliant one and our hosts delivered a great experience for you. Thank you so much,it is always a pleasure to receive such positive feedback and I will happily share your words with my entire team. For us, it was an honor to be your hosts. I trust we will be your home-away-from-home. We really hope to welcome you again to the Aranwa Cusco Boutique Hotel for your next trip to Cusco and be able to fulfill all your expectations. Thank you so much for your preference. Kind regards, Romy Diaz León - Hotel Manager

10/10 Excellent

Stephen, Sarasota

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a short, but pleasant stay. Centrally located and close to Chocolate museum & restaurants.
Stayed 3 nights in Mar 2022
Response from Romy Diaz on 14 Mar,2022
Dear Mrs. Stephen I would like to thank you for taking the time to submit your nice experience at Aranwa Cusco Boutique Hotel. Particularly thank you for highlighting our staff service and it will be a pleasure to share your words with my entire team. We are all looking forward to welcoming you back whenever you have a chance to visit Cusco again and ensure your stay remains exceptional! Thank you once again for your preference. Kind regards,, Romy Diaz León – Hotel Manager.

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was Built-in the 16th centuryLove that it was set up like a museum museum it Outdoor gardens
Stayed 2 nights in Feb 2022
Response from Luis Vargas on 24 Feb,2022
Dear Sharon: thank you so much for your kind words, our hotel is a true jewel in Cusco and this is why it has been awarded many times. Best regards

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great boutique hotel in Cusco
Everything was great. Central location. Historic property with art pieces throughout. Friendly and accommodating staff. Very nice room. Highly recommended.
Stayed 1 night in Jan 2022
Response from Romy Diaz León on 28 Jan,2022
Dear Mr. Adam That's an incredible and positive review of Aranwa Cusco Boutique Hotel, thank you for your time in sharing with other travelers your unforgettable experience. We are also thrilled that you enjoyed our beautiful property. One of the things that matters most to us is making our guests feel at home and reading that your stay has been amazing it gives us a lot of satisfaction and pride. We will look forward to welcome you back in the near future at Aranwa Cusco Boutique Hotel. Thank you for your preference and recommendation. Cordially, Romy Diaz León - Hotel Manager

10/10 Excellent

tony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is really great hotel, rooms are beautiful and larger the average, great restaurant.
Stayed 1 night in Jan 2022
Response from Romy Diaz León on 28 Jan,2022
Dear Mrs. Tony Thank you for your amazing review. We really appreciate the kind words, your honest feedback and I am glad you experienced a level of genuine customer service at Aranwa Cusco Boutique Hotel. I have passed your comments on to the team who were naturally thrilled to hear that you enjoyed our amazing service. We hope you come back and we really hope to welcome you again to the Aranwa Cusco Boutique Hotel for your next trip to Cusco and be able to fulfill all your expectations. All the best, Romy Diaz León - Hotel Manager

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy, convenient and classy
It was a great stay. The staff was friendly and accommodating. The rooms were comfortable and very close the the city plaza. I would stay here again!
Stayed 1 night in Nov 2021
Response from Romy Diaz León on 27 Nov,2021
Dear Mr. Danny Thank you for being our guest and for your valuable feedback. Our goal is to provide every guest with an exceptional stay and take care of you always. What a real satisfaction to know that my team gave you the support you needed at all times. We are all looking forward to welcoming you back whenever you have a chance to visit Cusco again and ensure your stay remains exceptional! Thank you once again for your preference. Fondest regards, Romy Diaz León – Hotel Manager.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Location
Customer service is top priority and the hotel is beautiful. Perfect location in Cusco. Amazing deal for the price. Food is delicious. Highly recommend.
Stayed 2 nights in Nov 2021
Response from Romy Diaz León on 13 Nov,2021
Dear Mr. Annoymous That's an incredible and positive review of Aranwa Cusco Boutique Hotel, thank you for your time in sharing with other travelers your unforgettable experience. We are also thrilled that you enjoyed our beautiful property. One of the things that matters most to us is making our guests feel at home and reading that your stay has been amazing it gives us a lot of satisfaction and pride. We will look forward to welcome you back in the near future at Aranwa Cusco Boutique Hotel. Thank you for your preference and recommendation. Cordially, Romy Diaz León - Hotel Manager