This hotel was absolutely amazing! I can't say enough good things about the staff, the hotel and the location. It was everything we were looking for. We did a jungle excursion for 4 days and the morning of the excursion the hotel gave us a to-go breakfast and the staff was at the front desk at 3 am to greet us, they also held our luggage while we were gone and had it in our room when we returned 4 days later. We then were going to leave for another 4 days to hike the Inca Trail to Machu Picchu, and again we were greeted at 5 am with breakfast and upon our return they had given us the Presidential Suite, it is the most beautiful room with an amazing view of the city. We also needed laundry done in between trips and they did that for us fast as well. The people were so friendly and kind. The actual breakfast, on the morning we left to travel home, was amazing as well. The location is perfect as well. Just a 5-10 min walk to the city center with all the restaurants and shopping. If you need somewhere to stay in Cusco, this is it. You will not be disappointed. Thank you so much to the amazing staff that made us feel so welcome. Of course we booked through hotels.com, our stay included a roundtrip transfer from the airport and breakfast.