Outdoor pool, pool umbrellas, pool loungers
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Reviews of Hoi An Emotion Villa

3.5 out of 5
Hoi An Emotion Villa
90 Tran Quang Khai Street, Cam Chau District, Hoi An

Reviews

9.0

Wonderful

Rating 10 - Excellent. 130 out of 200 reviews" "
Rating 8 - Good. 53 out of 200 reviews" "
Rating 6 - Okay. 8 out of 200 reviews" "
Rating 4 - Poor. 3 out of 200 reviews" "
Rating 2 - Terrible. 6 out of 200 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tyler

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our three-night stay was fantastic! The staff was very welcoming and knowledgeable about the area. We could use their bicycles to travel around Hoi An for free! The breakfast choices were expansive, with changing options daily and an omelet station. Our room was cleaned daily with new towels and a few water bottles. The room cooled down nicely, even on a 100-degree day. The location is perfect as it is a short walk to the center of town, but also quiet when you want to sit by the pool or go to bed. This was a great place to stay, and I highly recommend it!
Stayed 3 nights in Apr 2024

8/10 Good

gerard

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Suite room was very spacious and had a bath and shower Pool lovely and surrounding gardens Staff excellent as always - will definitely return
Stayed 7 nights in Apr 2024

10/10 Excellent

An

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

Katherine

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
A little out of town. 15-20 mins walk. Large rooms, nice pool. First night was awful as the bed smelled of urine and hot water did not work. We changed rooms. Property is beginning to show its age. We stayed off season so breakfast was very minimal and we needed to order the day before. If during busy season, breakfast would be a buffet. Right across the road from the memories show. Restaurant across the street was really good and staff very friendly! Free bikes at hotel were nice but need some tlc
Stayed 3 nights in Dec 2023

6/10 Okay

Steven

Travelled with family
Liked: Cleanliness, staff & service
One night stay feedback
Paid $49.50 AUD for 1 night. The exterior is aesthetic and the staff were nice. It is only a short walk over to the Hoi An Impression theme park. Free breakfast was nice with a small but decent range of variety such as cereal, hot meals, bread, fruit, and they’ll cook eggs according to personal preference. Most of the villas just have stairs and there was a below average design of the bathroom where the water from the shower just seeps through half the bathroom. Not sure if that’s the same with other rooms.
Stayed 1 night in Oct 2023

2/10 Terrible

Stephen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

8/10 Good

Trish

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great setting it appears part of the complex it’s being renovated ie gym area so not fully functional also bar pool never appeared to be open when we were there. Very spacious rooms and complex very nice. Great location easy walkable to river front, dining and old town. Would definitely recommend
Stayed 4 nights in Aug 2023

10/10 Excellent

Peter

Travelled with partner
Liked: Amenities
Overall very good
Stayed 11 nights in Aug 2023

8/10 Good

Wennie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was well maintained and nice and quiet.
Stayed 2 nights in Aug 2023

10/10 Excellent

Justin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Great Location
The room is clean, but the condition of the furnishing is rather old, and the wardrobe has a strong musty smell. There is no door or partition to separate the shower area and dry area, so most of the bathroom floor is wet and quite slippery. Happy with the location, close to ancient town, Impression Theme Park and many nice local food.
Reception
Bathroom
Bathroom
Stayed 3 nights in May 2023

10/10 Excellent

Felicia

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Apr 2023

6/10 Okay

Vikkie

Stayed 4 nights in Apr 2023

10/10 Excellent

Isabella

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large rooms. Free bike hire, a short ride into town. Quiet location. Good breakfast. Nice pool.
Stayed 3 nights in Apr 2023

10/10 Excellent

Edmond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay at the Hoi An Emotion Villa. The property is well kept with very friendly, helpful staff. My room was huge, and the AC worked well. The king bed was comfy. The pool is a good size with an adequate number of deck chairs around it. There is a good number of families staying here, so expect a handful of young kids in the pool at most times. The breakfast is good, although a bit limited. Eggs made to order, bread, a selection of hot foods including sausage, bacon, a noodle dish, at least one stir fried dish and watermelon, bananas, and pineapple. The gym was a bit disappointing. It has the necessary equipment for a basic workout. There are no fans, water or towels available in the gym though, which makes it very difficult to use in the heat and humidity of Hoi An. One thing I thought was great that the cleaning staff would leave a basket with clean towels and additional water if you didn't want your room serviced. I find this very useful as I don't need my room cleaned every day, but I was going through all of my water every day.
Stayed 5 nights in Apr 2023

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect choice in Hoi An
I was delighted with my choice of Emotion Villa. The check-in was very easy and, although I was early they went out of their way to get my room prepared ahead of the check-in time. The room was huge and spotlessly clean. I ate breakfast in the restaurant and, although quite simple, there was plenty of food, especially fresh fruit. The location was also excellent, with the old town in easy walking distance, about 500 metres. There are excellent restaurants opposite the hotel and these have seating along the riverside, great for a relaxing evening meal
Stayed 2 nights in Mar 2023
Response from Ms Anh Nguyen on 2 Apr,2023
Dear Mr/Ms Patrick,Warmest greeting from Hoi An Emotion Boutique Villa & Hotel !Thank you for sharing your experienced on Hotels.com, I am glad to hear that you like the hotel and our room & facilites, location. We are happy to welcome to you back and thank you for recommending our hotel.Best regards,

10/10 Excellent

gerard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in quiet area only 10 mins walk to centre Lots of bars and restaurants nearby Spacious rooms and a great pool Super friendly staff
Stayed 10 nights in Mar 2023
Response from Ms Anh Nguyen on 2 Apr,2023
Dear Mr/Mrs Gerard,Warmest greeting from Hoi An Emotion Boutique Villa &Hotel!Thank you for your staying with us and wirte a good review on Expedia. We are looking forward to welcome you back again.With best regards,

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Sewer smell in bathroom, it can make you sick
We stayed in the suite room with balcony. The room was nice the first night, it was covered with lemongrass oil when we arrived. The second day I began to understand why it was covered with lemongrass, because the bathroom smells like sewage. I told the reception and they said they will solve the problem by burning more lemongrass oil. I’m so disappointed by their answer and of cuz it didn’t solve the problem, the bathroom smells like a mixture of sewage and lemongrass, worst! I was going to extend my staying but I’m glad I didn’t. The pool is not well maintained, I won’t put my head in the water, the breakfast is hopeless.
Stayed 2 nights in Mar 2023

8/10 Good

Caitlin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Didn’t start well but ended beautifully
I only stayed here for 2 nights. When I checked in I was shortly going to dinner. I noticed my room was not the same room I booked and was missing some things like a bath, a balcony etc which is why I booked this hotel. Before going out to dinner I let reception know and they said they were full so could not move me but could the next day. After spending the next day out sight seeing I came back and asked about the room they promised. They said they had given the room to someone else that afternoon….after asking for a partial refund for not getting what I paid for, there was some backwards and forwards of calling the manager. They then moved me to my actual room and I was much happier and took advantage of the bath and balcony that I booked. The buffet breakfast was great and the facilities were very beautiful, although because I was only staying 2 nights the room trouble put a damper on my stay.
Reception
Pool
Room
Room
Stayed 2 nights in Feb 2023

10/10 Excellent

Kenneth

Stayed 4 nights in Jan 2023

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall great hotel
Very nice quiet hotel, walking distance to the central part of Hoi An. Our room was very clean and the bed was comfortable. The manager (Son) was very friendly and attentive. When there were bicycles available, he asked if we wanted to use them. We didn't even know they had bicycles for the guest. We had a great stay at this hotel.
Stayed 1 night in Jan 2023

8/10 Good

Martyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Place is good. Nice pool and its got a fine enough gym. I think they're still building some things as the middle floor above the restaurant is empty and the floor above (which has the gym) is in a state of either being built, disrepair or being dismantled. Not entirely sure.
Stayed 3 nights in Feb 2020

8/10 Good

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay at Hoi An Emotion Villa
Very cozy place, super nice room! Poolbar did not live up to expextation though. Overall nice experience, would recomend.
Stayed 2 nights in Feb 2020

10/10 Excellent

Ingelin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place with such friendly staff
The atmosphere are great, the staff is super friendly and the place makes you want to move in permanently. We had a great stay thanks to the beautiful premises and the friendliness of the staff. I definitely want to come back here!
Stayed 2 nights in Jan 2020

10/10 Excellent

Yap

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, quiet, comfortable and convenient
Very clean, quiet surrounding, away from the old town but i like the stroll. It is really very noisy closer to the old town. Also it is just across the pick up point for Hoi An Impression. The hotel booked all my trips for me, and it is really convenient. Extremely value for money.
Stayed 4 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great villa, there's no elevators but that's okay because its only 3 levels. The pool, pool bar and breakfast buffet are amazing. Staff are very fun, pleasing and understanding however the reception is quite difficult to navigate to with big luggage, the entrance is a little awkward. Rooms are big and spacious, the only thing is that the toilet seats are a bit old and stained. We were given an upgrade for this matter.
Stayed 2 nights in Oct 2019

8/10 Good

Joanne L

Stayed 6 nights in Oct 2019

8/10 Good

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tour Vietnam
Lovely place to stay, right across the road was a lovely place to eat, the only down side was we left very early in the morning and getting staff to check was a little difficult. All that aside a great place
Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable and excellent hotel.
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful personal service. To the point of where staff remembered myself and my partners names. Great pool, and great location to local restaurants and bars.
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed my stay. Room way lovely. Location was great. Loved the free bikes for getting around.
Stayed 4 nights in Aug 2019

8/10 Good

Verified traveller

Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very efficient and always happy and eager to help. Free bike rental were awesome
Stayed 4 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you to the management and staff of the Hoi An Emotion Villa for the outstanding service you provided to us when we stayed at your lovely gem and we were delighted to stay with you for 6 wonderful days. The next time we are in Hoi An we will make sure we stay longer at your fine establishment
Stayed 5 nights in Jun 2019

4/10 Poor

Verified traveller

Travelled with family and small children, Travelled with group
Disliked: Cleanliness, property conditions & facilities
Messy due to building an aquarium. There were lots of mosquitoes in my room. Very noisy water pump running at 10pm and 6am right by behind my room affected my family's sleeping. Ceiling light couldn't turned off. No water in our rooms happened twice. Breakfast was poor. We was very disappointed. The only good thing is spacious rooms.
Stayed 2 nights in Jul 2019

8/10 Good

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was beautiful, and the breakfast had lots of options. The hotel is quite a walk from the main attractions, but you can use one of their bikes if you don't want to walk for too long. The only problem we had was with the pool. The water didn't circulate well, so it was warm and dirty in the afternoons.
Stayed 2 nights in Jun 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely little villa but in need of some improvements. The rooms are beautiful and a decent size, however a few things in the room just seemed a bit worn. The safe didn't work in our room for example. The staff were friendly enough but English was very limited for most. The breakfast was very disappointing, not much provided and what was there was poor quality. The pool is beautiful, clean and refreshing but the pool bar was rarely open. Nice location for the old town, approximately 20 minutes walk into the centre, the Japanese bridge etc. Directy over the road is a lovely local restaurant, great food and cheap prices! Would recommend staying here as for the cost it's worth it but just don't expect very high standards.
Stayed 2 nights in May 2019

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little oasis away from the crowds.
Lovely hotel about a 10 minute walk from the ancient town. We really liked the location as it offered a break from the hustle and bustle. Lovely pool to relax by. Bikes are free to borrow - we cycled to An Bang beach and recommend this. Overall a great place to stay.
Stayed 4 nights in Apr 2019

10/10 Excellent

Chelsie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location just 10 mins walk to old town. Huge rooms with nice bathroom and balcony. Good size pool with swim up bar and nice breakfast. Staff very friendly , especially Hoa 👍👍
Stayed 9 nights in Mar 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in Mar 2019

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing resort
Loved the hotel, pool and breakfast was amazing
Stayed 7 nights in Mar 2019

10/10 Excellent

Verified traveller

Stayed 6 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Feb 2019

10/10 Excellent

John R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best kept secret in Hoi An!!!!
What an amazing stay! If We could rate this higher than a 10 we would. Very romantic place with beautiful gardens. Food was excellent! There is a happy hour each day with great drinks and food. Breakfasts each morning were great!!! The rooms were spotless and huge. The best part was the staff and owner. We came as guests but left feeling like family. Thank you for opening your hearts to us❤️
Stayed 7 nights in Jan 2019

10/10 Excellent

M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice staff and good location
Stayed 14 nights in Dec 2018

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large and Lovely
Very large room, large balcony, nice beds and bedding and bathroom was also large and clean. The hotel was absolutely lovely with many plants, trees, and water features. The breakfast was one of the best we had while in Vietnam, and the staff was friendly and efficient.
Stayed 1 night in Dec 2018