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Reviews of Tepanee Beach Resort

2.5 out of 5
Tepanee Beach Resort
Malapascua Island, Logon, Daanbantayan, Cebu

Reviews

8.6

Excellent

Rating 10 - Excellent. 60 out of 120 reviews" "
Rating 8 - Good. 43 out of 120 reviews" "
Rating 6 - Okay. 11 out of 120 reviews" "
Rating 4 - Poor. 5 out of 120 reviews" "
Rating 2 - Terrible. 1 out of 120 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Shang

Liked: Cleanliness
Disliked: Property conditions & facilities
Old and rusty
Stayed 6 nights in Mar 2024
Response from FrontDesk on 31 Mar,2024
Thank you for expressing your opinion. We hope you will give us another opportunity upon your return.

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
We had a nice ocean view it was a nice room . They helpeded us arrange our diving trips. A private beach. They did get a little too strict regarding entering the water . It was hard to walk on hot sand to get to snorkeling area. But we loved the place.
Stayed 6 nights in Mar 2024
Response from Silvia on 2 Apr,2024
Thank you!

6/10 Okay

Barry

Travelled with partner
Disliked: Staff & service
Nice view staff unfriendly especially in the restaurant hot tub broke that was main reason I booked that place back was hurting they never told me it was broke
Stayed 1 night in Jul 2023
Response from Silvia on 16 Aug,2023
We appreciate very much that you took the time to share here your thoughts and we have escalated your issues for proper handling. Thank you and we hope you can give us another opportunity to provide you with a more delightful experience upon your return

10/10 Excellent

Christopher

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Lovely view, friendly staff. Accommodating to early dives with food options.
Stayed 6 nights in Feb 2023
Response from Silvia on 17 Feb,2023
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Tepanee Beach Resort. Our goal is always to exceed your expectations! If there's anything we can help you with during your next visit, please don't hesitate to let us know.

10/10 Excellent

Christian, London

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful setting, fantastic staff, all you need for a relaxing switch-off. Stunning sunset views from our room. Facilities all quite rustic, but this added to the charm of the place. The restaurant was a cut above the usual nearby, with good Italian options and great cocktails. The property is right next to a fantastic area for snorkelling. The staff are all well trained and happy to help. Would definitely recommend
Response from Director on 30 Nov,2022
Thank you!

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful resort with great location and staff
This place is amazing! The resort is even pretty than the pics. The location is awesome (the best on the island), the landscaping is beautiful, and the staff are very friendly and helpful. The owner, and Italian guy named Andrea, even introduced himself to us. We stayed in one of the 6 rooms buildings on the top floor and had an amazing view of the ocean all around us, so you don't even have to be in one of the individual cabanas to enjoy the view. The breakfast that is included is pretty extensive and delicious, the bed was comfortable, and the AC worked great. Note that there are a lot of steps to go up and down to get to all of the rooms and the restaurants and I don't believe there is any handicap access. So, if you can't climb stairs easily I would stay elsewhere.
Stayed 2 nights in Mar 2020
Response from Andrea on 25 Mar,2020
Thank you!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and affordable
Stayed 1 night in Feb 2020
Response from Silvia on 16 Feb,2020
Thank you!

10/10 Excellent

Gregory A

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place!
Stayed 4 nights in Jan 2020
Response from Silvia on 23 Jan,2020
Thank you!

10/10 Excellent

Verified traveller

Stayed 3 nights in Dec 2019
Response from Silvia on 31 Dec,2019
Thank you!

6/10 Okay

KEITH

Liked: Cleanliness, staff & service
Disliked: Room comfort
Personable Italian owners with best restaurant
On-site Italian couple very responsive, personable, resort owners. Staff was first rate. H/E we needed to switch rooms to get awesome fast internet service initially - then typhoon Ursala knocked it out completely. Management coped well with typhoon Ursala direct hit. Room was small and ac barely adequate. Generator power kept the ac going except for a few hour long interruptions. However we lost hot water after the typhoon. Private beach but no swimming pool. Best restaurant on the island. Red ants were a problem on the property after the typhoon.
Stayed 2 nights in Dec 2019
Response from Silvia on 27 Dec,2019
Thank you, your feedback will help us so much to improve.

10/10 Excellent

Kate Ybanez

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Silvia on 22 Dec,2019
Thank you!

10/10 Excellent

Mathias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019
Response from Silvia on 18 Dec,2019
Thank you!

8/10 Good

Verified traveller

Liked: Staff & service, amenities
Nice resort to stay in. Private beach to relax in. Breakfast was very limited.
Stayed 2 nights in Nov 2019
Response from Silvia on 3 Dec,2019
Thank you! We have just open our new full fresh breakfast buffet! The next time you come you will be very happy of it. Best regards.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So nice. Quiet, safe and the staff is amazing. Andreas and Sylvia were so attentive in making our stay a very memorable one. Thank you all. Lex
Stayed 2 nights in Nov 2019
Response from Silvia on 2 Dec,2019
Thank you very much!

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
The rooms were spacious and comfortable, really good WiFi, great shower, friendly staff and good food/service. Tepanee beach is lovely with good snorkelling (just be careful of the sea urchins as you need to wade out a bit first) and plenty of sun loungers. Very much enjoyed our stay and even extended a bit longer than we had originally planned!
Stayed 3 nights in Nov 2019
Response from Silvia on 22 Nov,2019
Thank you very much!

10/10 Excellent

Paul&Raine, Lemon Tree Passage, NSW Australia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I had the most relaxing stay at Tepanee Beach Resort. The staff were exceptional, the room and view - absolutely spectacular. Our room came with its own cat, total bliss for a mad cat lover. Our 2 weeks went by so slowly, most holidays seem to fly, right? The locals made our stay, definitely a third world way of living and not for the faint hearted traveler, but eye contact, a smile and a nod of recognition will bring such joy to a local and warm your heart, we never stopped smiling. An absolute joy, we'll be going back to Tepanee Beach Resort for sure - already planning our next trip. My only advice, check the weather, we were there in November - turns out it was the end of the wet season, very humid with the occasional shower, which for a drought sticken Australian, was bliss. We walked in the rain, which the locals found amusing, but understood when we explained how dry it is at home. My husband and I have decided it is the most relaxed, beautiful holiday we have ever had. We have travelled through Asia many times, so, this is a really big statement from us.
Stayed 12 nights in Oct 2019
Response from Silvia on 20 Nov,2019
Thank you very much!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location few minutes walk to all great dive shops and restaurants. Excellent snorkeling on their Private beach. I stayed at three other places on the island , their water to shower with was barely noticeable of salinity . The other places were three times as much . I will definitely go back the next chance I get .
Stayed 4 nights in Sep 2019
Response from Silvia on 10 Oct,2019
Thank you. We wait for you. Best regards.

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Amenities
They didn’t have bandaids. I got blisters on my feet and they didn’t have bandaids. Who doesn’t have bandaids?! The beach it’s on is really crappy and the location was far from anything good. Smelled funny. Would not recommend if you plan to go diving on this island
Stayed 7 nights in Jul 2019
Response from Silvia on 3 Aug,2019
Dear guest, why you did not have bandaids? We did not have bandaids, as well as you: we wish you all the best.

4/10 Poor

Ernest

Disliked: Staff & service, property conditions & facilities, room comfort
If your disabled in any way move on
We went to Malapascu for a vacation and it began as a nightmare , Hotel didn’t disclose that in order to get anywhere around the property you would have to climb very steep stone stairways to get anywhere ,The Cottage was over looking the Ocean, The Room Ac wasent working enough to cool the room , The flooring was flimsy almost felt like I was going to fall through , We asked for a refund as we had to leave as I could not walk around this place as the stairs were a nightmare , Our bags were brought to the door step and that was when we had to walk up the shore line to a Another place that really made our trip begin , That’s when we met Andy the tour guide ,Ask for him when you arrive , Great local that helped us get our luggage to Another hotel called Legends , great place , Arainged our Illiand hopping ,
Stayed 2 nights in Jul 2019
Response from Silvia on 3 Aug,2019
Dear guest, we wish you all the best.

8/10 Good

sheryl rose ohki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from Silvia on 29 Jul,2019
Thank you!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Great location with their own privare beach. Room a little dated and air conditioning did not work.
Stayed 3 nights in Jun 2019
Response from Silvia on 13 Jun,2019
Thank you

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
The hotel is in a great location with a great view. The room was clean and staff friendly and professional. The floor is made of wood and is not solid. Creaks and gives when you walk on it. The lighting in the rooms is very minimal making it difficult to read at night. The ceiling fan was noisy and unbalanced. Overall it was a good experience and was worth the price of the room. The complimentary breakfast was very good.
Stayed 6 nights in Jan 2019
Response from Silvia on 30 Mar,2019
Thank you

10/10 Excellent

Verified traveller

Stayed 4 nights in Dec 2018
Response from Silvia on 13 Dec,2018
Thank you very much! We hope you will come again soon. Best regards.

10/10 Excellent

Lonnie

Our stay was very comfortable and the breakfast was very good.
Stayed 4 nights in Nov 2018
Response from Silvia on 30 Nov,2018
Dear guests, thank you very much! We hope you will come again soon. Best regards.

10/10 Excellent

Jonathan Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018
Response from Silvia on 4 Nov,2018
Dear guest, thank you very much. We hope you will come again soon. Best regards.

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect couples stay in the cottages
Booked this for a newlywed couple traveling with us. I asked the staff to make it special for them, and they went overboard. Hand arranged flower art on the bed each night. Thoughtful messages left each day. They were great. This resort is one good dining experience away from fantastic. If the food was better on property, you could stay there and never leave!
Stayed 3 nights in Oct 2018
Response from Silvia on 31 Oct,2018
Dear guest, thank you very much. We will do our best to improve everything and expecially the food. Best regards.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2018
Response from Silvia on 23 Sept,2018
Thank you!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2018
Response from Silvia on 20 Aug,2018
Thank you!

10/10 Excellent

Mat, Walnut Creek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Such a beautiful property! We had an amazing time doing some diving in Malapascua and the Tepanee beach resort was the perfect place to stay. This type of resort in the USA would be about 4x more expensive, but in Malapascua you get awesome amenities at a great price. The views from the room were amazing and the staff were all so nice and helpful! We enjoyed food at the beach bar which was amazing! They even helped me arrange transport to/from Cebu City (boat/van round trip which all went incredibly smoothly) and even helped us take care of some laundry needs (we were traveling for 2 weeks and this was much appreciated). Our only complaint was that we didn’t stay longer and enjoy more of the resort! We already have plans to come back and bring more of our family!
Stayed 1 night in Jul 2018
Response from Silvia on 20 Jul,2018
Dear Mat, thank you very much for your great comments! We wait for your coming back soon. Best regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Really Good
Probably one of the best places to stay on the island but a 3 star at best any where else. Private beach doesn't have swimming or a hammock which was disappointing. You do a lot of walking up and down outdoor stairs. It's quiet and if you get an ocean view cottage it's relaxing. No TV or phone in the rooms plus water pressure not great. Everything else was good. Snorkel gear for the day 150P, If you are not coming for SCUBA really not much else to do. North beach is the only one worth going to.
Stayed 3 nights in Jun 2018
Response from Silvia on 4 Jul,2018
Dear guest, thank you very much for your comments. Best regards.

10/10 Excellent

Cheyenne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018
Response from Silvia on 17 May,2018
Thank you!

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Air climatisé fonctionnait vraiment mal
Nous avions réservé un bungalow deluxe pour 8 nuits . Il faisait extrêmement chaud dans la chambre . La climatisation fonctionnait vraiment mal . Personne est venu la réparer . Ils nous ont pas changer de chambre également . Aucun service à ce sujet . Petit paradis mais 8 jours à dormir extrêmement mal .
Response from Silvia on 5 May,2018
Dear guest, the day you reported an issue with the aircon the maintenance came, checked and fixed it immediately. You didn't see them because it was done during the daily cleaning of the room. And it happened after your first night to us. The manager came to check it personally and everything was fine. And everyday our housekeepers are checking the rooms. So, we are very suprised to read your comments: we do apologize because we have been and we do are not able to understand your problems. Best regards.

10/10 Excellent

Reiny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We hope to go back!
We had picked this resort based on the photos and reviews and it didn’t disappoint. We even had the bungalow used in the ads! Great restaurants, friendly and hospitable staff, snorkeling off private beach. and beautiful weather. Highly recommend!
Stayed 3 nights in Jan 2018
Response from Silvia on 5 Feb,2018
Dear guests, warm greetings from Tepanee Beach Resort! On behalf of our entire hospitality team, I would like to take this opportunity to personally thank you for choosing to stay at Tepanee Beach Resort during your holiday on the island of Malapascua. I trust that your time with us was a relaxing break filled with many enriching experiences. I do hope that our team anticipated all of your needs and you found our services to your satisfaction. I would appreciate hearing any comments that you may have about Tepanee Beach Resort regarding our facilities and service standards. As we always strive for the best and try to exceed expectation at every opportunity, your feedback is essential to help us evaluate progress in our endeavour for constant improvement. Please share your feedback in our Facebook and Tripadvisor pages, it will be very helpful for the travellers communities. Once again, thank you for staying with us and I look forward to welcoming you back again soon to the island of Malapascua. Warm regards.

8/10 Good

guin

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
It was good. I stayed in superior cottage. Some of them are not panoramic ocean view but just partially. The location is very good and private beach is very beatiful and calm. One day I catch a very big roach in the room.
Stayed 5 nights in Aug 2017
Response from Silvia on 19 Aug,2017
Dear guest, thank you very much. Our Superior cottages have no ocean view guaranteed, only the Deluxe cottages have a fantastic ocean view. Best regards.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Internet sucredit. Food was outrageously expensive
Stayed 5 nights in Aug 2017
Response from Silvia on 19 Aug,2017
Dear guest, thank you very much. The price of our food depends on the matter that the main ingredients (cheeses, pasta, cold cuts, wines, ...) are imported from Italy and our restaurant is among the best of Malapascua also for this reason. But of course there are cheaper places where you can eat local food that is much cheaper and you can always chose where to go and what to it. Best regards.

6/10 Okay

Allan

Disliked: Room comfort
Nice view with some drawbacks
Our reservation was completely screwed up. We had to get on the phone and call the contact number given me by the reservationist that I talked to at Hotels.com when I made the reservation and they knew nothing about it, yet I had a confirmation number. The location is beautiful and very peaceful. The overall condition of the property needs some work however. The jacuzzi water was dirty and smelled and was not hot. The restaurant has a nice location and the all Italian menu is good but a little diversity would have been nice. They also have a fly problem and a few fly lights would have really helped. I found the staff to be less than hospitable and kind of put out when you asked for anything. I got rained on in my bed on the first night of a thunderstorm. The ceiling leaked. I was awakened all night by a local lizard that keep running around on our wall inside making this weird clicking sound. The water coming out of the shower and faucet I know was mixed with salt water as it left a weird sticky kind of feel on my skin and in my hair. The wifi didn't work but we were smart enough to have bought a globe pocket wifi. We thought we were getting a ocean view cottage as advertised but that wasn't the case. The cottages were cute and quaint however and located nicely on top of a hill. But being on a hill means one thing, lots of steps. The steps also were made of local coral which looked nice but in my mind a huge liability if you fell. And it would have been easy to do.
Stayed 3 nights in May 2017
Response from Silvia on 16 Jun,2017
Dear Allan, what happened with your reservation is in the records of Expedia, because we never received it. Probably something went wrong between Hotels.com and Expedia. It never happened before and we have an automatic system to receive the reservations: both in our software and by email as it regularly happen, but with your reservation we did not receive anything: this is why we had to ask you to contact Hotels.com before to acknowledge your check-in. After that problem at the beginning, of course everything was less nice in your feeling and we are very sorry for that. Best regards.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and Comfortable place to stay in Malapascua
The Tepanee Beach Resort is a comfortable, clean resort near the diving activities on Malapascua Island. They have an excellent mediterranean restaurant and they are right next door to an excellent Italian restaurant. The hotel provides excellent service and has its own private beach.
Response from Silvia on 16 Jun,2017
Thank you very mich!

10/10 Excellent

Patrick , Sydney, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely secluded beach resort
Gorgeous tropical beach hideaway, it's even more beautiful than the pictures if that's possible. Would love to have stayed longer. Tiny sun-drenched private beach with its own cafe-bar is a magical spot. Staff are kind and friendly. The room, its verandah and its setting and outlook were simply a dream. If you want a tropical beach escape this is THE place.
Response from Silvia on 11 May,2017
Dear Mr Patrick, thank you very much for your great comments. All the feedback of our guests are very important to us and we know that are very helpful also to our guests. Thanks and regards.

6/10 Okay

lisa

Liked: Staff & service
Disliked: Cleanliness
Tempanee beach stay
Myself and my boyfriend stayed here for 4 days in February 2017. Was a nice stay and I must say the transport to and from Cebu was fault less, ontime, staff where polite and well worth the money it was only us to on the whole journey. The hotel bed was comfy enough but the floor boards where creeky and some parts uneven so you kept catching your toe! On one morning there was a cockroach in the bathroom but I suppose it is to be expected when you are in hot countries like that. The island was reasonably quite anyway but you couldn't hear anything from the room which was nice when you where getting up at 4.30 to swim with the thresher sharks. Don't expect to have a decent shower, once I figured out how to use it we for hot water but the power was rubbish just a trickle cane out, pleased I cut my hair off before I went!!! The staff where so friendly so massive thank you to them. Over all we had a nice stay I think it is a little over priced however and probably would choose somewhere else next time to go.
Response from Silvia on 14 Mar,2017
Dear Lisa M, thank you for your feedback. Every comment is very important to us, as it will help to improve our services. The wood floor is natural and beautiful

8/10 Good

Alex, Toronto

Liked: Cleanliness, property conditions & facilities
Great for couples
Great views and location. Super quiet and relaxing.
Response from Silvia on 22 Feb,2017
Thank you very much. Warm regards.

8/10 Good

Alex, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great quiet location
Located on the tip of the island it's a great place to see the sunset. The rooms are decorated very nicely and the grounds are well kept. The beach is a little rocky but the water is crystal clear.
Response from Silvia on 22 Feb,2017
Thank you very much for your nice comments, we will try to improve all the points following your suggestions. Warm regards.

10/10 Excellent

Tomoko, Hull, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Peaceful Place to Stay
I spent there for 9 days and it turned out that it was one of the most peaceful and quiet holidays in my life! It is an easy walking-distance to the small village centre where you can find local shops and places to eat in a Filipino way.
Response from Silvia on 23 Jan,2017
Dear Tomoko, warm greetings from Tepanee Beach Resort! On behalf of our entire hospitality team, I would like to take this opportunity to personally thank you for choosing to stay at Tepanee Beach Resort during your holiday on the island of Malapascua. I trust that your time with us was a relaxing break filled with many enriching experiences. I do hope that our team anticipated all of your needs and you found our services to your satisfaction. I would appreciate hearing any comments that you may have about Tepanee Beach Resort regarding our facilities and service standards. As we always strive for the best and try to exceed expectation at every opportunity, your feedback is essential to help us evaluate progress in our endeavour for constant improvement. Once again, thank you for staying with us and I look forward to welcoming you back again soon to the island of Malapascua. Please do not hesitate to contact me personally should you require any further assistance.

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Relaxing stay
It was a short relaxing stay . Great sea view . Room comfortable , staff very friendly and helpful. Love the mango shake. Air con noisy , needs servicing . Overall , it was a relaxing stay . Will come back again . Thank you
Response from General Manager on 16 Dec,2016
Dear Anonymous, thank you very much for your great review. We always ask to our guests to contact our front desk for help in case of problems or needs: for example we could have fix the aircon immediately, as we have our maintenance staff always on site. We wait for your coming back. Thanks and regards.

10/10 Excellent

Barrett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Base Camp for Malapascua Island
Great place - probably the nicest on Malapascua - with private beach and access to restaurants and dive shops.
Response from General Manager on 14 Nov,2016
Thank you very much! Best regards.

8/10 Good

Maria

Liked: Staff & service
Great beach, full ocean view room is recommended
The Tapanee private beach is the best in the island, you can take your snorkel and see some corals going straight from the beach. We first booked the partial ocean view room and were a bit disappointed, then we upgraded to the ocean view deluxe room and this was really great - amazing view, ocean breeze, nice balcony. If you can - take this room!
Response from General Manager on 29 Oct,2016
Dear guests, thank you very much for your review. We hope you will come back soon. Best regards.

8/10 Good

Danny, Kansas City/Shanghai

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel & island perfect for couples
I did not do enough research about Cebu & Malapascua (my fault) so I will start off by saying that if you're coming from Cebu, plan for at least 6 hours from Cebu City to arrive at the resort. I also suggest to stay here at least a few days since the trip is a bit long. I took a solo trip here, which was fun, but this resort and entire island are suited to couples. Now the resort, it was great. The staff was nice but didn't really do anything that went above and beyond the call of duty. The restaurant paired with the resort was alright, but nothing to write home about. I arrived after sunset (not recommended, as you must take a "private boat") so I went to bed early to catch the sunrise. To see the sunrise, you need to walk about 10 minutes to the eastern part of the island. Fantastic. I returned to the resort and went to the private beach owned by the resort for an early morning swim, which was fantastic, I had the small beach area to myself. Breakfast at the same restaurant was much better than the dinner and checkout was painless. If I was to return to Malapascua, I would stay here again, but I would only come back if I was not a solo traveler. Please if you are going solo, don't come to this place, you'll feel sad haha. But the hotel itself was great.
Super clear water on the private beach
Private beach, awesome
Response from Manager on 29 Oct,2016
Thanks you very much for your detailed comments, that we hope will help our future guests. Best regards.

4/10 Poor

Karl Rorymar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not worth it
the room was small and u need to go up hill just to go to ur room.. the view was blocked by all the trees. the aircon was not working. the water was not consistent. the staff were ok. the beach wasn't as nice as it look in the picture.
Response from General Manager on 29 Oct,2016
Dear guest, we are very sorry that you found Tepanee not of your taste. Our Deluxe cottages have a stunning complete ocean view, but our Superior and Standard can have the sea view but some have only partial and some have only garden view. THe room you got had the garden view, so of course you had some trees. Tepanee is built on a hill and we also have our private beach: for sure you have to climb up some steps from the beach to the rooms, as you can see in the pictures and you can read in the descriptions of our website. We apologize if the aircon was not working, but actually I personally tried it an it was working. So, the only thing I can write here is for our future guests: please come to the reception and talk to someone of our staff in case of any problem, doubt or question. We will be happy to solve all the problems, clarify all the doubts and reply to all the questions. But if you don't speak with us while you are in Tepanee, that we can only know your issues in the reviews, that can be helpful for the future guests but will be useless for you. Best regards.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful beachfront bungalows
Fabulous location with their own beach. wonderful staff, crystal clear water, peace and quiet. Worth paying for the deluxe beachfront bungalows if you want to hang around and relax. If you're mainly there for diving, all accommodation is nice.
Response from Silvia on 17 Apr,2016
Thank you very much! We always try our best to make all our guests happy.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful resort, well decorated rooms, nice bathroom, a/c, mini fridge, balcony. Nice beach area and beach bar. Great restaurant attached. Very friendly service. Matresses not the best.
Thank you very much for your review. Best regards,

8/10 Good

Roldan

Liked: Staff & service, property conditions & facilities
Great place to stay!
Great place to stay in Malapascua. Tepanee is a gem hidden at the west corner of Bounty Beach, just a few meters away from the port area. We took the budget room without aircon, but didn't need it anyway. The ceiling fan does the work just fine. Bungalows with ocean view are available too. Amazing place to catch the sunset! But if you don't get one, there's always the beach-side sun beds right next to the hotel restaurant. Downsides? There's free wifi but I never managed to connect. Hotel phones would be great too, so guests won't need to go down the reception area to ask for extra towels, etc. Kinda nit-picking already, but once they finish constructing the other rooms, the place would be better. Overall, definitely recommend this to anyone visiting the island.
Thank you very much for your nice comments. Best regards.