COVID-19 restrictions.

See detailsOpens in a new window

Hotel New Otani Osaka

Photo gallery for Hotel New Otani Osaka

Featured image
In-room safe, desk, blackout curtains, iron/ironing board
In-room safe, desk, blackout curtains, iron/ironing board
In-room safe, desk, blackout curtains, iron/ironing board
In-room safe, desk, blackout curtains, iron/ironing board

Overview of Hotel New Otani Osaka

VIP Access

Hotel New Otani Osaka

4.5 out of 5

4.6/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Temperature checks
1-4-1 Shiromi Chuo-ku, Osaka, Osaka-fu, 540-8578

Explore the area

  • Popular LocationOsaka-jō Hall9 min walk
  • Popular LocationOsaka Castle Park9 min walk
  • Popular LocationOsaka Castle17 min walk
  • AirportOsaka (KIX-Kansai Intl.)41 min drive

Choose dates to view prices

About this area

Osaka

Hotel New Otani Osaka is located in Chuo, a neighbourhood in Osaka, and is in the city centre and on a river. Osaka Castle and Miraiza Osaka are notable landmarks, and travellers looking to shop may want to visit JO-TERRACE and Shinsaibashi Shopping Arcade. Looking to enjoy an event or a match while in town? See what's going on at Osaka-jō Hall. Take the opportunity to explore the area for water adventures such as boat tours. Guests love the hotel's quiet location.

What's nearby

  • JO-TERRACE - 5 min walk
  • Osaka-jō Hall - 9 min walk
  • Osaka Castle Park - 9 min walk
  • Osaka Castle - 17 min walk
  • Miraiza Osaka - 18 min walk

Getting around

  • Osakajo-koen Station - 3 min walk
  • Shigino Station - 17 min walk
  • Osaka (KIX-Kansai Intl.) - 41 min drive

Restaurants

  • Where to eat
  • ALL DAY DINING SATSUKI – Serves breakfast, lunch and dinner daily. Kids' menu available.
  • TEPPANYAKI KEYAKI – Garden-view steakhouse. Serves lunch and dinner daily. Reservations required.
  • ISSHIN – Restaurant offering Japanese cuisine. Serves lunch and dinner daily. Reservations required.
  • FRENCH CUISINE SAKURA – Garden-view fine-dining restaurant offering French cuisine. Serves lunch and dinner on selected days. Reservations required.

About this property

Hotel New Otani Osaka

Luxury Osaka hotel in Chuo, near JO-TERRACE
10 restaurants, a restaurant and an indoor pool are available at this hotel. WiFi in public areas is free. Other amenities include 2 bars/lounges, a fitness centre and 2 coffee shops/cafés. All 525 rooms provide free WiFi and free wired Internet, LCD TVs with digital channels, and conveniences such as fridges and electric kettles. Guests will also find room service, free newspapers and free bottled water.
Hotel New Otani Osaka offers 525 forms of air-conditioned accommodation with a safe and free newspapers. 32-inch LCD televisions come with digital channels. Bathrooms include a combined bath/shower unit, slippers, complimentary toiletries and hairdryers.

This Osaka hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include outdoor tennis courts, an indoor pool and a fitness centre.

Guests aged under 18 years old are not allowed in the swimming pool, health club, fitness facility or hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Coronavirus Guidelines (Japan)

Social distancing

Cashless transactions are available for all charges at the property

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (JPY 1200 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: JPY 3993 per person
  • 10 restaurants and 2 coffee shops
  • 2 bars/lounges
  • Room service available

Things to do

  • 2 outdoor tennis courts
  • Art gallery
  • Fitness centre
  • Indoor pool
  • Shopping centre
  • Shopping

Family friendly

  • Indoor pool
  • Fridge

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter
  • Wedding services

Languages spoken

  • English
  • Japanese

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 32-inch LCD TV
  • Digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Fridge

More

  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - 1:00 AM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Breakfast is not included in the Breakfast Included room rate for children ages 6 and younger who share existing bedding with parents.

Renovations and closures

The property will be renovating from 16 September 2021 to 31 May 2022 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A city tax may be collected at the property, effective 1 January 2017. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: JPY 3993 per person (approximately)
  • Self-parking fee: JPY 1200 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Facilities fee: JPY 3850 per person and includes use of: sauna; spa tub; swimming pool; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
For the comfort of guests using the public bathing areas and other public facilities, this property does not permit guests with tattoos to use the facilities.

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility or hot tub

Property is also known as

Hotel New Otani Osaka
Hotel Osaka New Otani
Hotel Otani Osaka
New Hotel Otani Osaka
New Otani Hotel Osaka
New Otani Osaka
Osaka Hotel New Otani
Osaka New Otani Hotel
Osaka Otani Hotel
Otani Hotel Osaka
Hotel New Otani
Hotel New Otani Osaka Hotel
Hotel New Otani Osaka Osaka
Hotel New Otani Osaka Hotel Osaka

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 635 out of 983 reviews
5 - Excellent 65%
Rating 4 - Good. 281 out of 983 reviews
4 - Good 29%
Rating 3 - Okay. 54 out of 983 reviews
3 - Okay 5%
Rating 2 - Poor. 6 out of 983 reviews
2 - Poor 1%
Rating 1 - Terrible. 7 out of 983 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.6/5

Staff & service

4.4/5

Amenities

4.4/5

Property conditions & facilities

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The location is excellent, just near the castle and the parc. Amenities and facilities are nice. Breakfast at the suggested restaurant is really average: bread is ok but not real ham and the coffee is very average (I would put more point if the breakfast was better)
Stayed 2 nights in Jun 2021

4/5 Good

Stayed 2 nights in Apr 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
又泊まりたくなるホテルです
安心して宿泊できるホテルです どの従業員の方も凄く感じ良かったです
Stayed 2 nights in Apr 2021

3/5 Okay

Stayed 2 nights in Mar 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
大阪城が見えるホテル
広々とした空間大阪城からすぐのロケーションの良さ。 朝食も美味しくいただきました♪
Stayed 1 night in Mar 2021