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Reviews

4.5 / 5Excellent
1,627 reviews

Amenities

  • Free WiFi
  • Air Conditioning
  • Restaurant
  • Gym

Map

What's nearby

  • Popular Location
    Osaka-jล Hall
    6 min walk
  • Popular Location
    Osaka Castle Park
    9 min walk
  • Popular Location
    Osaka Castle
    17 min walk
  • Airport
    Osaka (KIX-Kansai Intl.)
    41 min drive

Choose dates to view prices

Book online or call:

65 6415 5556
  • Economy Double Room, Non Smoking, Town View

    Room Amenities

    • Sleeps 2
    • 1 Double Bed
    More details
  • Superior Double Room, Non Smoking, Castle View

    Room Amenities

    • River view
    • Sleeps 3
    • 1 Queen Bed
    More details
  • Superior Twin Room, Non Smoking, Town View

    Room Amenities

    • Sleeps 3
    • 2 Single Beds
    More details
  • Superior Twin Room, Non Smoking, Castle View

    Room Amenities

    • River view
    • Sleeps 3
    • 2 Single Beds
    More details
  • Superior Triple Room, Non Smoking, Town View

    Room Amenities

    • Sleeps 3
    • 3 Single Beds
    More details
  • Economy Triple Room, Non Smoking, Town View

    Room Amenities

    • Sleeps 3
    • 3 Single Beds
    More details
  • Single Room, Non Smoking, Town View

    Room Amenities

    • Sleeps 1
    • 1 Single Bed
    More details
  • Single Room, Smoking, Town View

    Room Amenities

    • Sleeps 1
    • 1 Single Bed
    More details
  • Run of The House, Smoking

    Room Amenities

    • Sleeps 2
    • 2 Single Beds OR 1 Queen Bed
    More details
  • Junior Suite, Non Smoking

    Room Amenities

    • River view
    • Sleeps 3
    • 1 Double Bed OR 2 Single Beds
    More details
  • Quadruple Family Room, Non Smoking (2 single beds + 2 extra beds)

    Room Amenities

    • River view
    • Sleeps 6
    • 2 Large Single Beds and 2 Single Beds
    More details
  • Economy Triple Room, Non Smoking, Castle View

    Room Amenities

    • River view
    • Sleeps 3
    • 3 Single Beds
    More details
  • Run of The House, Non Smoking

    Room Amenities

    • Sleeps 2
    • 2 Single Beds OR 1 Queen Bed
    More details
  • Deluxe Double Room, Non Smoking, Castle View

    Room Amenities

    • River view
    • Sleeps 2
    • 1 Queen Bed
    More details
  • Deluxe Twin Room, Non Smoking, Castle View

    Room Amenities

    • River view
    • Sleeps 3
    • 2 Single Beds
    More details
  • Economy Double Room, Smoking, Town View

    Room Amenities

    • Sleeps 2
    • 1 Double Bed
    More details
  • Superior Triple Room, Non Smoking, Castle View

    Room Amenities

    • River view
    • Sleeps 4
    • 3 Single Beds
    More details
  • Family Suite, Non Smoking, Castle View

    Room Amenities

    • River view
    • Sleeps 4
    • 4 Large Single Beds
    More details
  • Japanese Suite, Non Smoking, Garden View

    Room Amenities

    • River view
    • Sleeps 4
    • 4 Single Futons
    More details
  • Superior Double Room, Non Smoking, Town View

    Room Amenities

    • Sleeps 3
    • 1 Queen Bed
    More details
  • Special Sale! Suite Room, Non Smoking

    Room Amenities

    • River view
    • Sleeps 3
    • 2 Single Beds OR 1 Double Bed
    More details
  • Deluxe Triple Room, Non Smoking, Town View

    Room Amenities

    • Sleeps 4
    • 3 Single Beds
    More details
  • Luxury Connecting Suite, 4 Adults, Castle View

    Room Amenities

    • River view
    • Sleeps 4
    • 4 Large Single Beds
    More details
  • Special Sale! Suite Triple use Non-smoking (2 single beds + 1 extra bed)

    Room Amenities

    • River view
    • Sleeps 4
    • 2 Large Single Beds and 1 Single Bed
    More details
  • Luxury Junior Suite, High Floor, Non-smoking

    Room Amenities

    • River view
    • Sleeps 3
    • 2 Single Beds OR 1 Double Bed
    More details
  • Executive Suite 70-77sqm, Triple use - High floor Guaranteed

    Room Amenities

    • River view
    • Sleeps 5
    • 3 Single Beds
    More details

About this area

Osaka

Located in Osaka's Chuo neighbourhood, Hotel New Otani Osaka is in the city centre and on a river. Festival Hall and Osaka Science Museum are cultural highlights, and travellers looking to shop may want to visit Amerikamura and Shinsaibashi Shopping Arcade. Tennoji Zoo and Osaka Aquarium Kaiyukan are not to be missed. Our guests appreciate the hotel's location for the sightseeing. It's also convenient for public transport: Osaka Business Park Station is 6 minutes by foot and Morinomiya Station is 13 minutes.

Visit our Osaka travel guide
Popular Location

What's nearby

  • Osaka-jล Hall - 6 min walk
  • Osaka Castle Park - 9 min walk
  • Osaka Castle - 17 min walk
  • Osaka Museum of Housing and Living - 5 min drive
  • Shinsaibashi Shopping Arcade - 5 min drive

Getting around

  • Osaka Uehommachi Station - 6 min drive
  • Osaka Business Park Station - 6 min walk
  • Osaka (KIX-Kansai Intl.) - 41 min drive

Restaurants

  • Where to eat
  • ALL DAY DINING SATSUKI โ€“ Serves breakfast and lunch daily. Kids' menu available.
  • TEPPANYAKI KEYAKI โ€“ Garden-view steakhouse. Serves lunch and dinner daily. Reservations required.
  • ISSHIN โ€“ Restaurant offering Japanese cuisine. Serves lunch and dinner daily. Reservations required.
  • FRENCH CUISINE SAKURA โ€“ Garden-view fine-dining restaurant offering French cuisine. Serves lunch and dinner on selected days. Reservations required.

About this property

Hotel New Otani Osaka

Riverside Osaka hotel in Chuo, walk to Osaka Castle Park
10 restaurants, 2 bars/lounges and a fitness centre are available at this hotel. WiFi in public areas is free. Other amenities include 2 coffee shops/cafรฉs, outdoor tennis courts and self parking. All 525 rooms provide free WiFi and free wired Internet, LCD TVs with digital channels, and conveniences such as fridges and electric kettles. Minibars, room service (during limited hours) and free newspapers are among the other amenities available to guests.
Hotel New Otani Osaka offers 525 forms of air-conditioned accommodation with minibars and a safe. 32-inch LCD televisions come with digital channels. Bathrooms include a combined bath/shower unit, complimentary slippers, complimentary toiletries and a hairdryer.
This Osaka hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include outdoor tennis courts and a fitness centre.
Guests aged under 18 years old are not allowed in the swimming pool, health club, fitness facility or spa tub.
The recreational activities listed below are available either on-site or nearby; fees may apply.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Parking and public transport

Self parking: JPY 1200 per night
Parking height restrictions apply

Food and drink

Buffet breakfast available for a fee 7:00 AMโ€“10:00 AM on weekdays and 7:00 AMโ€“11:00 AM on weekends: JPY 3993 per person
10 restaurants and 2 coffee shops
2 bars/lounges
Room service available

Things to do

2 outdoor tennis courts
Art gallery
Fitness centre
Shopping centre

Family friendly

Dry-cleaning service
Fridge

Conveniences

ATM/banking services
Ballroom
Banquet hall
Lift
Front-desk safe
Gift shop/newsstand
Reception hall

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Luggage storage
Multilingual staff
Porter

Languages spoken

English
Japanese

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Wheelchair-accessible parking
Wheelchairs available on site

More

Designated smoking areas

Room amenities

Bedroom

Air conditioning
Blackout drapes/curtains
Heating
Linens

Bathroom

Free toiletries
Hairdryer
Shower/bathtub combination
Towels

Entertainment

32-inch LCD TV
digital channels

Food and drink

Electric kettle
Free bottled water
Minibar
Fridge

More

Desk
Free newspapers
In-room massage
Iron/ironing board (on request)
Phone
Safe
Slippers

Policies

Check-in

Check-in between 2 PM - 1:00 AM
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

  • Breakfast is not included in the Breakfast Included room rate for children ages 6 and younger who stay free.

Renovations and closures

The following facilities will be closed from 02 March 2020 until 04 March 2020 (dates subject to change):
  • Fitness facilities
  • Swimming pool
  • Tennis courts
  • Sauna
  • Hot tub

Pets

  • Pets not allowed (service animals welcome)

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

American Express
Diners Club
JCB International
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. The amount varies based on factors such as length of stay, property classification and room price. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 300 per person, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: JPY 3993 per person (approximately)
  • Self-parking fee: JPY 1200 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Facilities fee: JPY 3850 per person and includes use of:

  • โ€“ Fitness facilities
    โ€“ Sauna
    โ€“ Spa tub
    โ€“ Swimming pool

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
For the comfort of guests using the public bathing areas and other public facilities, this property does not permit guests with tattoos to use the facilities. For more details, please contact the property using the number on the reservation confirmation received after booking.

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc.). Additionally, accommodation proprietors are required to photocopy passports for all registering guests and keep the photocopy on file. Parking height restrictions apply.

Property is also known as

  • Hotel New Otani Osaka
  • Hotel New Otani
  • New Otani Osaka
  • Osaka New Otani Hotel
  • Hotel New Otani Osaka Hotel
  • Hotel New Otani Osaka Osaka
  • Hotel New Otani Osaka Hotel Osaka
4.5

Excellent

5 - Excellent
970
4 - Good
529
3 - Okay
97
2 - Mediocre
19
1 - Poor
12
4.6
Cleanliness
4.6
Service and Staff
4.4
Amenities
4.4
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 11 nights in May 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Itโ€™s a great place anytime bud back in Osaka I will use the new Otani!

Stayed 3 nights in Jan 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

Our room was spacious & good breakfast. All the hotel staffs were very professional & nice

Stayed 1 night in Jan 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

Excellent location and excellent service will book again in future

Stayed 4 nights in Dec 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent breakfast, wonderful and thoughtful service. We had a nice suite room with a great view of Osaka Castle.

Stayed 2 nights in Dec 2019

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