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Hotel New Otani Osaka

Photo gallery for Hotel New Otani Osaka

Exterior
In-room safe, desk, blackout curtains, iron/ironing board
In-room safe, desk, blackout curtains, iron/ironing board
In-room safe, desk, blackout curtains, iron/ironing board
Economy Triple Room, Non Smoking, Castle View | In-room safe, desk, blackout curtains, iron/ironing board

Overview of Hotel New Otani Osaka

VIP Access

Hotel New Otani Osaka

4.5 star property

9.2/10 Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
  • Parking available
Map
1-4-1 Shiromi Chuo-ku, Osaka, Osaka-fu, 540-8578

Guests rated this location 8.8/10 - Excellent

Explore the area

  • Popular LocationOsaka Castle Park2 min walk
  • Popular LocationOsaka-jō Hall9 min walk
  • Popular LocationOsaka Castle15 min walk
  • AirportOsaka (KIX-Kansai Intl.)55 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
Learn more about VIP AccessOpens in a new window

Room options

About this area

Osaka

Hotel New Otani Osaka is located in Chuo, a neighbourhood in Osaka, and is near a metro station and on a river. Osaka Castle and Dotonbori Glico Sign are notable landmarks, and travellers looking to shop may want to visit Abeno Harukas. Enjoy an event or a match at Osaka-jō Hall, and consider making time for Osaka Aquarium Kaiyukan—a top attraction that's not to be missed. Take the opportunity to explore the area for water adventures such as boat tours. Guests love the hotel's quiet location.
Visit our Osaka travel guideOpens in a new window
Map

What's nearby

  • Osaka Castle Park - 2 min walk
  • Osaka-jō Hall - 9 min walk
  • Osaka Castle - 15 min walk
  • Tenjimbashi-Suji Shopping Street - 4 min drive
  • Korea Town - 5 min drive

Getting around

  • Osakajo-koen Station - 3 min walk
  • Morinomiya Station - 13 min walk
  • Osaka (KIX-Kansai Intl.) - 55 min drive

Restaurants

  • マクドナルド - 5 min walk
  • PRONTO - 5 min walk
  • サイゼリヤ - 5 min walk
  • 麺匠慶次 - 5 min walk
  • 梅蘭 - 4 min walk

About this property

Hotel New Otani Osaka

4.5-star luxury hotel near Kyocera Dome Osaka
Located close to Osaka-jō Hall and Osaka Castle, Hotel New Otani Osaka provides an art gallery on site, a shopping centre on site and 2 cafes. Be sure to enjoy a meal at any of the 10 on-site restaurants, which feature Japanese cuisine and garden views. Stay connected with free WiFi in public areas, and guests can find other amenities, such as a hair salon and dry cleaning/laundry services.
Other perks at this hotel include:
  • Full breakfast (surcharge), 2 outdoor tennis courts and self-parking (surcharge)
  • A gift shop, multilingual staff and a ballroom
  • Luggage storage, concierge services and a banquet hall
  • Guest reviews give top marks for the quiet location
Room features
All 525 rooms include comforts such as air conditioning, as well as perks such as free Internet and safes. Guest reviews speak positively of the overall comfort rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with shower/bath combinations and free toiletries
  • 32-inch LCD TVs with digital channels
  • Fridges, electric kettles and heating

Languages

English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Coronavirus Guidelines (Japan)

Social distancing

Cashless transactions are available for all charges at the property

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (JPY 1200 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Full breakfast available for a fee weekdays 7:00 AM–10:00 AM: JPY 4600 per person
  • 10 restaurants and 2 coffee shops
  • 1 bar
  • Room service available

Restaurants on site

  • ALL DAY DINING SATSUKI
  • TEPPANYAKI KEYAKI
  • ISSHIN
  • FRENCH CUISINE SAKURA

Things to do

  • 2 outdoor tennis courts
  • Art gallery
  • Fitness centre
  • Shopping centre
  • Shopping

Family friendly

  • Laundry facilities
  • Fridge

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 32-inch LCD TV
  • Digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Fridge

More

  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

Similar properties

See similar properties

Osaka
Osaka
Chuo
Chuo
Hotel
Hotel
Guest rating 4.5+
Guest rating 4.5+
4 star
4 star
Business-friendly
Business-friendly
Washer and dryer
Washer and dryer
Free WiFi
Free WiFi

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
Breakfast is not included in the Breakfast Included room rate for children ages 6 and younger who share existing bedding with parents.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: from approximately JPY 4600 per person
  • Self-parking fee: JPY 1200 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Facilities fee: JPY 3850 per person and includes use of: sauna; spa tub; swimming pool; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
For the comfort of guests using the public bathing areas and other public facilities, this property does not permit guests with tattoos to use the facilities.

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Guests under 18 years old are not allowed in the swimming pool, health club or fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hotel New Otani Osaka
Hotel Osaka New Otani
Hotel Otani Osaka
New Hotel Otani Osaka
New Otani Hotel Osaka
New Otani Osaka
Osaka Hotel New Otani
Osaka New Otani Hotel
Osaka Otani Hotel
Otani Hotel Osaka
Hotel New Otani
Hotel New Otani Osaka Hotel
Hotel New Otani Osaka Osaka
Hotel New Otani Osaka Hotel Osaka

Frequently asked questions

Is Hotel New Otani Osaka pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at ?

As of 21 Mar,2023, prices found for a 1-night stay for 2 adults at on 18 Apr,2023 start from S$210.06, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel New Otani Osaka?

Self-parking is available for JPY 1200 per night.

What time is check-in at Hotel New Otani Osaka?

Check-in is from 3:00 PM - midnight. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at Hotel New Otani Osaka?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Hotel New Otani Osaka located?

Located in Chuo, this luxury hotel is within a 15-minute walk of Osaka-jō Hall and Osaka Castle. Dotonbori Glico Sign and Tsutenkaku Tower are also within 6 mi (10 km). Osakajo-koen Station and Ōsakajōkōen Station are within a 5-minute walk.

Can I cancel my reservation for free at Hotel New Otani Osaka and receive a full refund?

Yes, Hotel New Otani Osaka offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel New Otani Osaka cancellation policy on our site for more details about any exclusions or requirements.

Hotel New Otani Osaka Reviews

Hotel New Otani Osaka Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 711 out of 1001 reviews" "
" "10 - Excellent 71%
Rating 8 - Good. 218 out of 1001 reviews" "
" "8 - Good 22%
Rating 6 - Okay. 47 out of 1001 reviews" "
" "6 - Okay 5%
Rating 4 - Poor. 10 out of 1001 reviews" "
" "4 - Poor 1%
Rating 2 - Terrible. 15 out of 1001 reviews" "
" "2 - Terrible 1%

9.3/10

Cleanliness

9.4/10

Staff & service

8.9/10

Amenities

8.9/10

Property conditions & facilities

8.7/10

Eco-friendliness

Reviews

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel in a peaceful location in Osaka. Close to the main attractions and had a fab stay
Stayed 1 night in Mar 2023

8/10 Good

Olivia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from the room was great. Everyone on the staff was very helpful. Convenient location. Property is stunning. The actual rooms were a little outdated and i expected to look better for a 5 star hotel. Otherwise great experience.
Stayed 1 night in Mar 2023

8/10 Good

Eri, Carpentersville

Liked: Cleanliness, staff & service, amenities
They provided many "useful"complimentary items; free water, fresh brewed coffee and tea, ( and alcohol drink? I do not use) and coupon for massage. This facility provide traditional hotel svc ( cater customer). They are well staffed and easy to get help when needed. Their service make up the aged bathroom.wish they are more accessable location and place the air cleaner in the room.
Stayed 1 night in Mar 2023

10/10 Excellent

Risa

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a really excellent view of Osaka Castle! The Sky Lounge was also a great place where my entire family could enjoy both the views and the company of each other. A will definitely stay here again!
Stayed 2 nights in Feb 2023

10/10 Excellent

Anthea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Minutes away from train station and numerous dining options. Safe area with great view of the sunset. The hotel rooms are dated but very clean. Large windows and spacious rooms. Staff was excellent
Stayed 1 night in Feb 2023

10/10 Excellent

Kenneth, Otake-shi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent front desk service and the escort to the room was very helpful and informative about the surrounding area. My only suggestion is to provide electronic device charging capability in the form of USB outlets in the rooms.
Stayed 1 night in Feb 2023

8/10 Good

Lu

Stayed 5 nights in Feb 2023

10/10 Excellent

Brian

Liked: Staff & service, amenities, property conditions & facilities
Good place
Stayed 2 nights in Feb 2023

10/10 Excellent

Ryan

Stayed 1 night in Feb 2023

8/10 Good

airi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Feb 2023