Hotel New Otani Osaka is located in Chuo, a neighbourhood in Osaka, and is near a metro station and on a river. Osaka Castle and Dotonbori Glico Sign are notable landmarks, and travellers looking to shop may want to visit Abeno Harukas. Enjoy an event or a match at Osaka-jō Hall, and consider making time for Osaka Aquarium Kaiyukan—a top attraction that's not to be missed. Take the opportunity to explore the area for water adventures such as boat tours. Guests love the hotel's quiet location.
Located close to Osaka-jō Hall and Osaka Castle, Hotel New Otani Osaka provides an art gallery on site, a shopping centre on site and 2 cafes. Be sure to enjoy a meal at any of the 10 on-site restaurants, which feature Japanese cuisine and garden views.
Stay connected with free WiFi in public areas, and guests can find other amenities, such as a hair salon and dry cleaning/laundry services.
Other perks at this hotel include:
Full breakfast (surcharge), 2 outdoor tennis courts and self-parking (surcharge)
A gift shop, multilingual staff and a ballroom
Luggage storage, concierge services and a banquet hall
Guest reviews give top marks for the quiet location
Room features
All 525 rooms include comforts such as air conditioning, as well as perks such as free Internet and safes. Guest reviews speak positively of the overall comfort rooms at the property.
More conveniences in all rooms include:
Bathrooms with shower/bath combinations and free toiletries
32-inch LCD TVs with digital channels
Fridges, electric kettles and heating
Languages
English, Japanese
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Coronavirus Guidelines (Japan)
Social distancing
Cashless transactions are available for all charges at the property
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.
Property amenities
Internet
Available in all rooms: Free wired Internet
Available in some public areas: Free WiFi and wired Internet
Parking and public transport
Self parking on site (JPY 1200 per night; includes in/out privileges)
Wheelchair-accessible parking available
Height restrictions apply for on-site parking
Food and drink
Full breakfast available for a fee weekdays 7:00 AM–10:00 AM: JPY 4600 per person
10 restaurants and 2 coffee shops
1 bar
Room service available
Restaurants on site
ALL DAY DINING SATSUKI
TEPPANYAKI KEYAKI
ISSHIN
FRENCH CUISINE SAKURA
Things to do
2 outdoor tennis courts
Art gallery
Fitness centre
Shopping centre
Shopping
Family friendly
Laundry facilities
Fridge
Conveniences
Ballroom
Banquet hall
Lift
Front-desk safe
Gift shop/newsstand
Reception hall
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Wedding services
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
For more details, please contact the property using the information on the booking confirmation
Breakfast is not included in the Breakfast Included room rate for children ages 6 and younger who share existing bedding with parents.
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property:
A city tax may be collected at the property. The city tax ranges from JPY 100–300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
We have included all charges provided to us by the property.
Optional extras
Fee for full breakfast: from approximately JPY 4600 per person
Self-parking fee: JPY 1200 per night (in/out privileges)
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Facilities fee: JPY 3850 per person and includes use of: sauna; spa tub; swimming pool; fitness facilities
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
For the comfort of guests using the public bathing areas and other public facilities, this property does not permit guests with tattoos to use the facilities.
We should mention
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Guests under 18 years old are not allowed in the swimming pool, health club or fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)
Property is also known as
Hotel New Otani Osaka
Hotel Osaka New Otani
Hotel Otani Osaka
New Hotel Otani Osaka
New Otani Hotel Osaka
New Otani Osaka
Osaka Hotel New Otani
Osaka New Otani Hotel
Osaka Otani Hotel
Otani Hotel Osaka
Hotel New Otani
Hotel New Otani Osaka Hotel
Hotel New Otani Osaka Osaka
Hotel New Otani Osaka Hotel Osaka
Frequently asked questions
Is Hotel New Otani Osaka pet-friendly?
No, only service animals are welcome at the property.
How much does it cost to stay at ?
As of 21 Mar,2023, prices found for a 1-night stay for 2 adults at on 18 Apr,2023 start from S$210.06, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Hotel New Otani Osaka?
Self-parking is available for JPY 1200 per night.
What time is check-in at Hotel New Otani Osaka?
Check-in is from 3:00 PM - midnight. A fee applies for early check-in (subject to availability). After-hours check-in is not available.
What time is check-out at Hotel New Otani Osaka?
Checkout is at noon. Late check-out is available for a fee (subject to availability).
Where is Hotel New Otani Osaka located?
Located in Chuo, this luxury hotel is within a 15-minute walk of Osaka-jō Hall and Osaka Castle. Dotonbori Glico Sign and Tsutenkaku Tower are also within 6 mi (10 km). Osakajo-koen Station and Ōsakajōkōen Station are within a 5-minute walk.
Can I cancel my reservation for free at Hotel New Otani Osaka and receive a full refund?
Yes, Hotel New Otani Osaka offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel New Otani Osaka cancellation policy on our site for more details about any exclusions or requirements.
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The view from the room was great. Everyone on the staff was very helpful. Convenient location. Property is stunning. The actual rooms were a little outdated and i expected to look better for a 5 star hotel. Otherwise great experience.
Olivia
Stayed 1 night in Mar 2023
8/10 Good
Eri, Carpentersville
11 Mar,2023
Liked: Cleanliness, staff & service, amenities
They provided many "useful"complimentary items; free water, fresh brewed coffee and tea, ( and alcohol drink? I do not use) and coupon for massage.
This facility provide traditional hotel svc ( cater customer). They are well staffed and easy to get help when needed.
Their service make up the aged bathroom.wish they are more accessable location and place the air cleaner in the room.
Had a really excellent view of Osaka Castle! The Sky Lounge was also a great place where my entire family could enjoy both the views and the company of each other. A will definitely stay here again!
Minutes away from train station and numerous dining options. Safe area with great view of the sunset. The hotel rooms are dated but very clean. Large windows and spacious rooms. Staff was excellent
Excellent front desk service and the escort to the room was very helpful and informative about the surrounding area.
My only suggestion is to provide electronic device charging capability in the form of USB outlets in the rooms.