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Featured image
Outdoor pool
Outdoor pool
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains

Guest reviews

4.5/5 Wonderful
991 reviews
Guests rated this property 4.6/5 for cleanliness.

Popular amenities

Free WiFi
Air conditioning
Restaurant
Gym
Breakfast Available
Parking Available

Cleaning and safety practices

Cleaned with disinfectant
Hand sanitizer provided
Personal protective equipment

Map

Explore the area

Popular LocationOsaka-jō Hall6 min walk
Popular LocationOsaka Castle Park9 min walk
Popular LocationOsaka Castle17 min walk
AirportOsaka (KIX-Kansai Intl.)41 min drive

Choose dates to view prices

  • Economy Double Room, Non Smoking, Town View

    4.9/5 guest room rating

    Room amenities

    • 24 sq m
    • Sleeps 2
    More detailsEconomy Double Room, Non Smoking, Town View
  • Superior Double Room, Non Smoking, Castle View

    4.9/5 guest room rating

    Room amenities

    • 30 sq m
    • River view
    • Sleeps 3
    More detailsSuperior Double Room, Non Smoking, Castle View
  • Superior Twin Room, Non Smoking, Town View

    4.7/5 guest room rating

    Room amenities

    • 30 sq m
    • Sleeps 3
    More detailsSuperior Twin Room, Non Smoking, Town View
  • Superior Twin Room, Non Smoking, Castle View

    4.8/5 guest room rating

    Room amenities

    • 30 sq m
    • River view
    • Sleeps 3
    More detailsSuperior Twin Room, Non Smoking, Castle View
  • Superior Triple Room, Non Smoking, Town View

    4.3/5 guest room rating

    Room amenities

    • 40 sq m
    • Sleeps 3
    More detailsSuperior Triple Room, Non Smoking, Town View
  • Economy Triple Room, Non Smoking, Town View

    4.5/5 guest room rating

    Room amenities

    • 30 sq m
    • Sleeps 3
    More detailsEconomy Triple Room, Non Smoking, Town View
  • Single Room, Non Smoking, Town View

    4.3/5 guest room rating

    Room amenities

    • 20 sq m
    • Sleeps 1
    More detailsSingle Room, Non Smoking, Town View
  • Single Room, Smoking, Town View

    Room amenities

    • 20 sq m
    • Sleeps 1
    More detailsSingle Room, Smoking, Town View
  • Run of The House, Smoking

    Room amenities

    • 30 sq m
    • Sleeps 2
    More detailsRun of The House, Smoking
  • Junior Suite, Non Smoking

    5/5 guest room rating

    Room amenities

    • 60 sq m
    • River view
    • Sleeps 3
    More detailsJunior Suite, Non Smoking
  • Quadruple Family Room, Non Smoking (2 single beds + 2 extra beds)

    5/5 guest room rating

    Room amenities

    • 40 sq m
    • River view
    • Sleeps 6
    More detailsQuadruple Family Room, Non Smoking (2 single beds + 2 extra beds)
  • Economy Triple Room, Non Smoking, Castle View

    Room amenities

    • 30 sq m
    • River view
    • Sleeps 3
    More detailsEconomy Triple Room, Non Smoking, Castle View
  • Run of The House, Non Smoking

    4.6/5 guest room rating

    Room amenities

    • 30 sq m
    • Sleeps 2
    More detailsRun of The House, Non Smoking
  • Deluxe Double Room, Non Smoking, Castle View

    Room amenities

    • 30 sq m
    • River view
    • Sleeps 2
    More detailsDeluxe Double Room, Non Smoking, Castle View
  • Deluxe Twin Room, Non Smoking, Castle View

    Room amenities

    • 30 sq m
    • River view
    • Sleeps 3
    More detailsDeluxe Twin Room, Non Smoking, Castle View
  • Economy Double Room, Smoking, Town View

    Room amenities

    • 24 sq m
    • Sleeps 2
    More detailsEconomy Double Room, Smoking, Town View
  • Superior Triple Room, Non Smoking, Castle View

    Room amenities

    • 40 sq m
    • River view
    • Sleeps 4
    More detailsSuperior Triple Room, Non Smoking, Castle View
  • Family Suite, Non Smoking, Castle View

    Room amenities

    • 70 sq m
    • River view
    • Sleeps 4
    More detailsFamily Suite, Non Smoking, Castle View
  • Japanese Suite, Non Smoking, Garden View

    Room amenities

    • 60 sq m
    • River view
    • Sleeps 4
    More detailsJapanese Suite, Non Smoking, Garden View
  • Superior Double Room, Non Smoking, Town View

    Room amenities

    • 30 sq m
    • Sleeps 3
    More detailsSuperior Double Room, Non Smoking, Town View
  • Special Sale! Suite Room, Non Smoking

    Room amenities

    • 60 sq m
    • River view
    • Sleeps 3
    More detailsSpecial Sale! Suite Room, Non Smoking
  • Deluxe Triple Room, Non Smoking, Town View

    Room amenities

    • 40 sq m
    • Sleeps 4
    More detailsDeluxe Triple Room, Non Smoking, Town View
  • Luxury Connecting Suite, 4 Adults, Castle View

    Room amenities

    • 110 sq m
    • River view
    • Sleeps 4
    More detailsLuxury Connecting Suite, 4 Adults, Castle View
  • Special Sale! Suite Triple use Non-smoking (2 single beds + 1 extra bed)

    Room amenities

    • 60 sq m
    • River view
    • Sleeps 4
    More detailsSpecial Sale! Suite Triple use Non-smoking (2 single beds + 1 extra bed)
  • Luxury Junior Suite, High Floor, Non-smoking

    Room amenities

    • 60 sq m
    • River view
    • Sleeps 3
    More detailsLuxury Junior Suite, High Floor, Non-smoking
  • Executive Suite 70-77sqm, Triple use - High floor Guaranteed

    Room amenities

    • 69 sq m
    • River view
    • Sleeps 5
    More detailsExecutive Suite 70-77sqm, Triple use - High floor Guaranteed

About this area

Osaka

Located in Osaka's Chuo neighbourhood, Hotel New Otani Osaka is in the city centre and on a river. Osaka Castle and Floating Garden Observatory are notable landmarks, and the area's natural beauty can be seen at Osaka Castle Park. Tennoji Zoo and Osaka Aquarium Kaiyukan are not to be missed. Take the opportunity to explore the area for water adventures such as boat tours. Our guests love the hotel's quiet location.

Visit our Osaka travel guide
Map
Popular Location

What's nearby

  • Osaka-jō Hall - 6 min walk
  • Osaka Castle Park - 9 min walk
  • Osaka Castle - 17 min walk
  • Osaka Museum of Housing and Living - 5 min drive
  • Shinsaibashi Shopping Arcade - 5 min drive

Getting around

  • Osakajo-koen Station - 3 min walk
  • Shigino Station - 17 min walk
  • Osaka (KIX-Kansai Intl.) - 41 min drive

Restaurants

  • Where to eat
  • ALL DAY DINING SATSUKI – Serves breakfast, lunch and dinner daily. Kids' menu available.
  • TEPPANYAKI KEYAKI – Garden-view steakhouse. Serves lunch and dinner daily. Reservations required.
  • ISSHIN – Restaurant offering Japanese cuisine. Serves lunch and dinner daily. Reservations required.
  • FRENCH CUISINE SAKURA – Garden-view fine-dining restaurant offering French cuisine. Serves lunch and dinner on selected days. Reservations required.

About this property

Hotel New Otani Osaka

Riverside Osaka hotel in Chuo, walk to Osaka Castle Park
10 restaurants, 2 bars/lounges and a fitness centre are available at this hotel. WiFi in public areas is free. Other amenities include 2 coffee shops/cafés, outdoor tennis courts and self parking. All 525 rooms provide free WiFi and free wired Internet, LCD TVs with digital channels, and conveniences such as fridges and electric kettles. Minibars, room service (during limited hours) and free newspapers are among the other amenities available to guests.
Hotel New Otani Osaka offers 525 forms of air-conditioned accommodation with minibars and a safe. 32-inch LCD televisions come with digital channels. Bathrooms include a combined bath/shower unit, slippers, complimentary toiletries and hairdryers.

This Osaka hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking: JPY 1200 per night
  • Parking height restrictions apply

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: JPY 3993 per person
  • 10 restaurants and 2 coffee shops
  • 2 bars/lounges
  • Room service available

Things to do

  • 2 outdoor tennis courts
  • Art gallery
  • Fitness centre
  • Shopping centre
  • Shopping

Family friendly

  • Dry-cleaning service
  • Fridge

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter
  • Wedding services

Languages spoken

  • English
  • Japanese

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Heating
  • Linens

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • 32-inch LCD TV
  • Digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Fridge

More

  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in between 2 PM and 1:00 AM
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Breakfast is not included in the Breakfast Included room rate for children ages 6 and younger who stay free.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A city tax may be collected at the property, effective 1 January 2017. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 300 per person, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: JPY 3993 per person (approximately)
  • Self-parking fee: JPY 1200 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Facilities fee: JPY 3850 per person and includes use of: sauna; spa tub; swimming pool; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property
Personal protective equipment, including masks, will be available to guests
Staff at the property wear personal protective equipment and guests are provided with hand sanitiser
Individually wrapped food options are available for breakfast
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
For the comfort of guests using the public bathing areas and other public facilities, this property does not permit guests with tattoos to use the facilities.

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility or spa tub

Frequently asked questions

Can I cancel my reservation for free at Hotel New Otani Osaka and receive a full refund?
Yes, Hotel New Otani Osaka offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel New Otani Osaka cancellation policy on our site for more details about any exclusions or requirements.
Is Hotel New Otani Osaka pet-friendly?
No, only service animals are welcome at the property.
How much is parking at this property?
Self-parking is available for JPY 1200 per night.
What time is check-in at this property?
Check-in is from 2 PM to 1:00 AM. A fee applies for early check-in (amount may vary, subject to availability).
What time is check-out at this hotel?
Checkout is at noon. Late checkout is available for a fee (amount may vary, subject to availability).
Where is Hotel New Otani Osaka located?
Located in Chuo, this hotel is within 1 mi (2 km) of Osaka Castle Park and Osaka Castle. Osaka Museum of Housing and Living and Kuromon Ichiba Market are also within 6 mi (10 km). Osakajo-koen Station is only a 3-minute walk and Osaka Business Park Station is 6 minutes.

Guest reviews

Overall score and ratings for Hotel New Otani Osaka

4.5
Wonderful
5 - Excellent
622
4 - Good
296
3 - Okay
59
2 - Mediocre
7
1 - Poor
7
4.6
Cleanliness
4.6
Service and Staff
4.4
Amenities
4.4
Property condition

5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 1 night in Mar 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 3 nights in Mar 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 4 nights in Feb 2020

    4/5 Good

      This traveller didn’t leave comments with their review
      Stayed 2 nights in Feb 2020

      5/5 Excellent

      • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

      Stayed 1 night in Jan 2020