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"Very kind staff, good for tourist visiting Osaka for first time as good guidance is given by hotel Staff with map to visit the attractions in train from Osaka jokoen station which is just 3 to 4 minutes walk from hotel! Enjoyed our stay with new Otani!! Also the surrounding of hotel is very good with river & water bus for tourists👍"

"Great location. Have stayed here numerous times and have always enjoyed my stay."

"very clean room and very friendly employee, specially smoking room, extremely good."

"We stayed twice at this hotel. We loved it both times, great price/quality ratio. Very easy location for day trips, as there is an underground gallery that connects directly to umeda station where you can hop on a train to everywhere. Also very convenient to come/go to the airport as the bus stop is 5 minutes away. The free spa was a great addition - especially for men as they also have the sauna, not available on the women’s side. What I would like to find next time: - free towels in the spa area (I don’t think it is hygienic to take the towel from the room, and I hate to bring back a wet towel to the room after using the public bath in the evening- and that I need to reuse the same towel in the morning! - free coffee powder in the room; it’s true that you can go downstairs and get a complimentary coffee at the bar, but you still need to get dressed .. easy addition as there is already the electric kettle and the cups. I would definitely go back."

"The room was great and had everything one could’ve possibly wanted or needed. I only stayed for a short time, so I didn’t have the time to try out all facilities, but the elevator directly into the subway station and the in-House convenience store were great! The hotel is very clean and modern and didn’t leave anything to wish for."

"Awesome location but rooms are tiny :)"

"Great location, only a three minute walk from the Subway. The room was good size, the staff was excellent. They have laundry and will happily help you with anything you need to know about Osaka. I would stay there again"

"Good room facilities and breakfast..good for family to visit after USJ"

"Wonderful room and great staff. However the cost of the dinner buffet for what was there was not the greatest. Breakfast buffet was great though! "