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Hotel Universal Port

Photo gallery for Hotel Universal Port

Primary image
Premium bedding, down duvets, in-room safe, blackout curtains
Premium bedding, down duvets, in-room safe, blackout curtains
Premium bedding, down duvets, in-room safe, blackout curtains
Premium bedding, down duvets, in-room safe, blackout curtains

Overview of Hotel Universal Port

Hotel Universal Port

3.5 star property

4.7/5 Exceptional

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Parking available
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Map
1-1-111 Sakurajima, Konohana Ku, Osaka, Osaka-fu, 554-0031

Explore the area

  • Popular LocationUniversal CityWalk Osaka3 min walk
  • Popular LocationUniversal Studios Japan4 min walk
  • Popular LocationOsaka Takoyaki Museum6 min walk
  • AirportOsaka (ITM-Itami)36 min drive

Choose dates to view prices

About this area

Osaka

Located near the bay, Hotel Universal Port is in Konohana, a neighbourhood in Osaka with great shopping. Osaka Bay Tower and Imamiya Ebisu Shrine are notable landmarks, and some of the area's popular attractions include Universal Studios Japan and Legoland Discovery Center. Enjoy an event or a match at Kyocera Dome Osaka, and consider making time for Osaka Aquarium Kaiyukanโ€”a top attraction that's not to be missed.

What's nearby

  • Universal CityWalk Osaka - 3 min walk
  • Universal Studios Japan - 4 min walk
  • Osaka Takoyaki Museum - 6 min walk
  • Osaka Municipal Central Gymnasium - 6 min drive
  • Legoland Discovery Center - 15 min drive

Getting around

  • Universal City Station - 3 min walk
  • Chidoribashi Station - 5 min drive
  • Osaka (ITM-Itami) - 37 min drive

About this property

Hotel Universal Port

Bayside Osaka hotel in Konohana, walk to Universal Studios Japan
This hotel features a restaurant, a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a coffee shop/cafe, self parking and dry cleaning.
Hotel Universal Port offers 600 accommodations with a safe and complimentary bottles of water. Beds feature down comforters and premium bedding. 32-inch Flat-screen televisions come with digital channels.

Bathrooms include a separate bath and shower, slippers, toilets with an electronic bidet and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include a hairdryer and blackout curtains. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Languages spoken

English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60ยฐC or hotter
Guest accommodations are sealed after cleaning

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (JPY 3000 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AMโ€“10:30 AM: JPY 2980 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • Rico rico
  • Acqua
  • Rex cafe
  • Lounge R

Things to do

  • Shopping

Family friendly

  • Laundry facilities
  • Fridge
  • Snack bar/deli

Conveniences

  • Lift
  • Front-desk safe
  • Lockers available
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Heating (climate-controlled)
  • Premium bedding

Bathroom

  • Electronic bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 32-inch flat-screen TV
  • TV/satellite channels

Food and drink

  • Free bottled water
  • Fridge

More

  • Children's slippers
  • In-room massage
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The property will be renovating from 1 October 2021 to 31 March 2024 (completion date subject to change). The following areas are affected:
  • Exterior
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Kids stay free! One child aged 5 years old or younger stays free per registered adult when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100โ€“300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: JPY 2980 per person (approximately)
  • Covered self-parking fee: JPY 3000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a security system

We should mention

One child aged 5 years old or younger stays free per registered adult when occupying the parent or guardian's room, using existing bedding
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Property is also known as

Hotel Universal Port
Hotel Universal Port Osaka
Universal Port
Universal Port Hotel
Universal Port Osaka
Universal Port Osaka
Hotel Universal Port Hotel
Hotel Universal Port Osaka
Hotel Universal Port Hotel Osaka

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 693 out of 972 reviews
5 - Excellent 71%
Rating 4 - Good. 234 out of 972 reviews
4 - Good 24%
Rating 3 - Okay. 31 out of 972 reviews
3 - Okay 3%
Rating 2 - Poor. 12 out of 972 reviews
2 - Poor 1%
Rating 1 - Terrible. 2 out of 972 reviews
1 - Terrible 0%

4.7/5

Cleanliness

4.6/5

Staff & service

4.6/5

Amenities

4.6/5

Property conditions & facilities

4.5/5

Eco-friendliness

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
No public bath (Sento/Onsen) and no breakfast included with the stay were the only downers. Breakfast is quite expensive too (3000 for adults, 1500 for kids) Other than that lovely hotel 5 mins from Universal Studios Japan.
Stayed 1 night in Apr 2022

5/5 Excellent

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Great hotel. Everyone was friendly. Loved the location.
Stayed 2 nights in Mar 2022

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was awesome. The staff was friendly and helpful. I was worried there would be a language barrier that made checking in/out difficult but they always had someone working that spoke some English. My kids loved it and it is conveniently located across the street from the park.
Stayed 3 nights in Mar 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2022

5/5 Excellent

Stayed 2 nights in Mar 2022

5/5 Excellent

Stayed 2 nights in Mar 2022

5/5 Excellent

Stayed 4 nights in Feb 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay during our Osaka & USJ trip!
We really enjoyed our 4 night stay at this hotel! We were visiting Osaka and Universal Studios and picked this place to stay. It's not on citywalk but is across the street. A couple hundred meters at most from both the park entrance and citywalk, which also has a train station. They have a minions theme here as evidenced by the lobby decor and the minions themed rooms they advertise. There's also a port (hence the name) behind it where you can catch a ferry to Tempozan Marketplace and the aquarium. We got the superior room that comfortably fit the 4 of us (me, wife, daughters 12 & 7). There were 4 beds (I think 2 might have been sofa, but they were made and prepared before our arrival), plenty of space, fridge, lots of toiletries in the bathroom, separate toilet, shower (good water pressure/flow) & sink/counter/mirror. The beds were firm as is standard at just about every hotel we've been to in Japan, but I still slept good after our busy days. Everywhere was very clean and I saw no shortage of hand sanitizer. Staff was friendly and courteous and we felt very comfortable here. Didn't eat at the restaurant or cafe, but ordered room service once and it was pretty good and not outrageously priced. Loved this location and facility, and would definitely stay here again.
View upon entry
 View inside room
Another angle
View from opposite wall
Stayed 4 nights in Dec 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in Tokyo for a few days prior to our stay here and the staff in Tokyo went out of their way to make us feel welcome. The staff at universal port seemed to go out of their way to avoid us, never would say hi when we walked through the lobby. And rushed us quickly when they did have to deal with us. Other than that, it was a convenient hotel.
Stayed 3 nights in Dec 2021