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Hotel Universal Port

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Premium bedding, down duvets, in-room safe, blackout curtains
Premium bedding, down duvets, in-room safe, blackout curtains
Premium bedding, down duvets, in-room safe, blackout curtains
Premium bedding, down duvets, in-room safe, blackout curtains

Overview of Hotel Universal Port

Hotel Universal Port

3.5 out of 5

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Parking available
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

  • Popular LocationUniversal CityWalk Osaka3 min walk
  • Popular LocationUniversal Studios Japan5 min walk
  • Popular LocationOsaka Takoyaki Museum6 min walk
  • AirportOsaka (ITM-Itami)36 min drive

Choose dates to view prices

Sorry, this property is temporarily unavailable Fri, 30 Apr - Wed, 30 Jun.

About this area

Osaka

Located near the bay, Hotel Universal Port is in Osaka's Konohana neighbourhood, an area with great shopping. Osaka Bay Tower and Imamiya Ebisu Shrine are notable landmarks, and some of the area's popular attractions include Universal Studios Japan and Legoland Discovery Center. Enjoy an event or a match at Kyocera Dome Osaka, and consider making time for Osaka Aquarium Kaiyukan—a top attraction that's not to be missed.
Popular Location

What's nearby

  • Universal CityWalk Osaka - 3 min walk
  • Universal Studios Japan - 5 min walk
  • Osaka Takoyaki Museum - 6 min walk
  • Osaka Municipal Central Gymnasium - 6 min drive
  • Legoland Discovery Center - 14 min drive

Getting around

  • Universal City Station - 3 min walk
  • Chidoribashi Station - 5 min drive
  • Osaka (ITM-Itami) - 36 min drive

Restaurants

  • Where to eat
  • Rico rico – Serves breakfast and dinner daily.
  • Acqua – Serves breakfast on selected days.
  • Rex cafe – Serves breakfast, brunch, lunch, dinner and light fare daily. Kids' menu available.
  • Lounge R – Café with a bar. Serves brunch, lunch, dinner and light fare daily.

About this property

Hotel Universal Port

Bayside Osaka hotel in Konohana, walk to Universal Studios Japan
This hotel features a restaurant, a bar/lounge and a coffee shop/café. WiFi in public areas is free. Other amenities include a snack bar/deli, self parking and concierge services. All 600 rooms boast deep soaking bathtubs, and offer free WiFi and flat-screen TVs. Other amenities available to guests include fridges, premium bedding and separate baths and showers.
Hotel Universal Port offers 600 forms of accommodation with a safe and complimentary bottles of water. Beds feature down comforters and premium bedding. 32-inch Flat-screen televisions come with digital channels.

Bathrooms include a separate bath and shower with a deep soaking bath, slippers, toilets with an electronic bidet and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is offered on a daily basis and in-room massages can be requested.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (JPY 3000 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: JPY 2980 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Hosted evening meal available daily for a fee of JPY 4480

Things to do

  • Shopping

Family friendly

  • Laundry facilities
  • Fridge
  • Snack bar/deli

Conveniences

  • Lift
  • Front-desk safe
  • Lockers available
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Languages spoken

  • English
  • Japanese
  • Korean

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Visual fire alarm
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Heating (climate-controlled)
  • Premium bedding

Bathroom

  • Deep-soaking bathtub
  • Electronic bidet
  • Free toiletries
  • Hairdryer
  • Separate bathtub and shower
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 32-inch flat-screen TV
  • TV/satellite channels

Food and drink

  • Free bottled water
  • Fridge

More

  • Children's slippers
  • In-room massage
  • Phone
  • Safe
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

This property is closed from 30 April 2021 to 30 June 2021 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! One child aged 5 years old or younger stays free per registered adult when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A city tax may be collected at the property, effective 1 January 2017. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: JPY 2980 per person (approximately)
  • Covered self-parking fee: JPY 3000 per day
  • Hosted evening meal: JPY 4480

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a security system

We should mention

One child aged 5 years old or younger stays free per registered adult when occupying the parent or guardian's room, using existing bedding
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Property is also known as

Hotel Universal Port
Hotel Universal Port Osaka
Universal Port
Universal Port Hotel
Universal Port Osaka
Universal Port Osaka
Hotel Universal Port Hotel
Hotel Universal Port Osaka
Hotel Universal Port Hotel Osaka

Frequently asked questions

4.6
Wonderful
Rating 5 - Excellent. 708 out of 997 reviews
5 - Excellent 71%
Rating 4 - Good. 243 out of 997 reviews
4 - Good 24%
Rating 3 - Okay. 32 out of 997 reviews
3 - Okay 3%
Rating 2 - Poor. 13 out of 997 reviews
2 - Poor 1%
Rating 1 - Terrible. 1 out of 997 reviews
1 - Terrible 0%

4.7/5

Cleanliness

4.6/5

Staff & service

4.6/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Stayed 2 nights in Mar 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel was perfect, right off the universal station exit. Near lots of food and shopping and of course a 5 minute walk to universal studios. The view from my room was great. The room was big and clean and it had a shower and a tub. Will return. Ps. The pillows were a bit hard.
Stayed 2 nights in Feb 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very family friendly. We had a deluxe room for a family of four and it was very spacious. I loved the little touches for the kids. A kids step stool so they can reach the sink, kids toiletries, slippers, etc. The minion theme in the lobby and the elevators were really cute as well. There is a little bit of a walk to USJ (10 min) compared to other hotels, but it was nice for us to be a little removed from the busy Universal City Walk. The ferry to get to the aquarium and Legoland studio is right behind the hotel, so that was convenient as well. Overall it was a wonderful experience. We will be back to stay here again if we are in the area.
Stayed 3 nights in Feb 2020

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I enjoy my stay the staff was friendly and helpful. The rooms were clean.
Stayed 2 nights in Feb 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, would stay again!
Wonderful stay. Walking distance to Universal Studios, and a short ferry ride to the Osaka Aquarium. Hotel and room were very clean and comfortable. Breakfast was great too, although very similar every day, so if you stay 3 days like we did, it does get a little old. If you're visiting Osaka for Universal Studios, this is a great choice!
Stayed 3 nights in Feb 2020