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Reviews of Courtyard by Marriott Dallas Plano/Richardson

3 out of 5
Courtyard by Marriott Dallas Plano/Richardson
1805 East President George Bush Highway, Plano, TX

Reviews

9.2

Wonderful

Rating 10 - Excellent. 515 out of 734 reviews" "
Rating 8 - Good. 153 out of 734 reviews" "
Rating 6 - Okay. 38 out of 734 reviews" "
Rating 4 - Poor. 17 out of 734 reviews" "
Rating 2 - Terrible. 11 out of 734 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Stephen Joseph, Burke

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right. Ext to major hwy loud with car speeding on the expresss way
Stayed 2 nights in Apr 2024

8/10 Good

Joe

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located along a busy expressway, but the place is quiet. The strange thing is that the hotel charges a parking fee regardless one has a vehicle or not. I explained I didn’t use a vehicle as my transportation was arranged locally but still had to pay for the parking per day.
Stayed 2 nights in Jan 2024

10/10 Excellent

Hecham

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place, excellent rates
Stayed 1 night in Mar 2024

8/10 Good

Linda

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay but missing restaurant or eating areas within walking distance. Many by car but as this is located right next to a freeway, it becomes difficult after driving all day to again go out for a meal. It was very nice of the hotel to offer eclipse viewing and snacks.
Stayed 2 nights in Apr 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Mar 2024

10/10 Excellent

Sasikala

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was safe and quite stay, and staff was friendly.
Stayed 1 night in Mar 2024

10/10 Excellent

Haley

Travelled with group
The hotel was beautiful and well maintained. Mercedes from the front desk was incredibly kind, helpful, and pleasant!
Stayed 1 night in Mar 2024

10/10 Excellent

Haris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2024

6/10 Okay

Johnny

Business traveller
Liked: Cleanliness, property conditions & facilities
Nice location
Stayed 5 nights in Feb 2024

10/10 Excellent

Riley

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 1 night in Mar 2024

10/10 Excellent

Riley

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good pleasant
Stayed 1 night in Mar 2024

4/10 Poor

Riley

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely love coming to this hotel as I travel a lot for work but wasn’t happy when I got woken up out of my sleep because two people had dogs barking a 2am in the hallway
Stayed 1 night in Jan 2024

8/10 Good

Kyra, Bulverde

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was really nice and spacious. The only issue was the hotel restaurant is very overpriced.
Stayed 2 nights in Feb 2024

10/10 Excellent

Giao

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and quiet!
Stayed 1 night in Feb 2024

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome property, extremely nice.
Stayed 1 night in Feb 2024

10/10 Excellent

Candace

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Polite staff and clean room.
Stayed 1 night in Feb 2024

10/10 Excellent

Johnathan

Liked: Cleanliness
Stayed 1 night in Feb 2024

8/10 Good

Desiree

Travelled with family
Liked: Cleanliness, staff & service, amenities
Everything was fine.
Stayed 1 night in Feb 2024

10/10 Excellent

Matt

Liked: Cleanliness
Stayed 1 night in Feb 2024

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Cookie

Stayed 1 night in Jan 2024

10/10 Excellent

RUSSELL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service. Super clean room.
Stayed 1 night in Jan 2024

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Much better than the last time I stayed. TV didnt work but they were able to switch us rooms easily. Staff was very nice and efficient even with lots of people in the lobby.
Stayed 1 night in Dec 2023

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
Overall, nice stay
Overall, it’s a great traveler’s hotel but several items kept it from feeling deluxe for us. The glasses to drink from (by ice bucket) were not sealed in sanitary plastic (age of covid!). We did not touch them. TP was one ply and not the softest. 1 caf and 1 decaf packets were with the coffee pot; please more caffeinated!! Just taking care of these oversights would raise the bar! The back outside looked so pretty and the Cafe looked great and accessible.
Stayed 2 nights in Dec 2023

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall, great experience!
My stay was wonderful. The hotel and room were very nice and clean. The staff were friendly and helpful. I will definitely stay here again. 😁
Stayed 3 nights in Dec 2023

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2023

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, except the hot water. It never got hot in the bathroom sink and was just warm enough to shower.
Stayed 3 nights in Dec 2023

8/10 Good

JORDYN

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great. We could not get the room to cool down much, but they did offer to switch our room and gave us a fan. Overall was wonderful
Stayed 1 night in Dec 2023

10/10 Excellent

Shabbir

Stayed 1 night in Dec 2023

10/10 Excellent

ABBAS

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly & helpful staff. Nice beautiful and very clean room
Stayed 1 night in Dec 2023

10/10 Excellent

Kavashea

Liked: Cleanliness
Stayed 1 night in Dec 2023

10/10 Excellent

Kinko

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Vinny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the place
A+ service and comfort stay
Stayed 1 night in Dec 2023

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable and was great
Stayed 1 night in Nov 2023

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant hotel. Convenient location on Plano/Richardson line, also just a few minutes from Garland, and easy access to Galleria and other points north.
Stayed 6 nights in Nov 2023

10/10 Excellent

Johnny, Elizabeth City

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed the professionalism of the staff.
Stayed 4 nights in Nov 2023

2/10 Terrible

Seung Ha

Stayed 1 night in Nov 2023

10/10 Excellent

Usman

Travelled with family
Excellent
Stayed 2 nights in Nov 2023

8/10 Good

Ngoc

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience overall!!!
Overall everything is good except the shower water is taking too long to get warm enough.
Stayed 3 nights in Nov 2023

4/10 Poor

obinna

Business traveller
Liked: Cleanliness, staff & service
The only available toiletry was bathing soap. There was no toothpaste and no lotion. The TV remote control was faulty and they do not have complementary breakfast.
Stayed 1 night in Nov 2023

10/10 Excellent

Zulema

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, clean hotel
Everything was good except the room smelled liked food when entered
Stayed 1 night in Oct 2023

8/10 Good

Miqueas

Liked: Cleanliness, staff & service, property conditions & facilities
Wry nice hotel
Stayed 1 night in Oct 2023

10/10 Excellent

Laman

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
It felt like the staff cared about us and helped however they could
Stayed 4 nights in Oct 2023

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and helpful staff
Stayed 4 nights in Oct 2023

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

2/10 Terrible

Brian

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Not a four-star hotel.
Stayed 12 nights in Sep 2023

6/10 Okay

April

Stayed 2 nights in Oct 2023

10/10 Excellent

Shonda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay every time.
We stay here every year for OU/TX weekend. Clean, quiet, comfy bed, great staff! See you next year!
Stayed 2 nights in Oct 2023

10/10 Excellent

John

Stayed 1 night in Oct 2023