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Reviews of Big 8 Corporate Hotel

3.5 out of 5
Big 8 Corporate Hotel
National Highway, Visayan Village, Tagum, Davao

Reviews

7.2

Good

Rating 10 - Excellent. 27 out of 119 reviews" "
Rating 8 - Good. 41 out of 119 reviews" "
Rating 6 - Okay. 25 out of 119 reviews" "
Rating 4 - Poor. 19 out of 119 reviews" "
Rating 2 - Terrible. 7 out of 119 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Steven, Chicago

Travelled with partner, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Hot water wasn't working. Charged a fee when 8 friends met us there and brought a cake into the dining room, it didn't matter that we had just ordered meals & drinks for everyone. Wanted to charge us a fee when we brought our own snacks to the pool area which was more than ordering their snacks. Charged a fee to get pool towels and even gave us wet ones (gross - were they used and not washed?). Charged a fee to use an iron and ironing board (per hour). Staff was pretty awesome actually, facilities not at all.
Stayed 2 nights in Apr 2024

10/10 Excellent

ROSALITA, GRASS VALLEY

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 1 night in Mar 2024
Response from Niel on 18 Apr,2024
Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience.

6/10 Okay

Tichel

Liked: Cleanliness, staff & service
Stayed 4 nights in Feb 2024
Response from Niel on 18 Apr,2024
Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience.

10/10 Excellent

Lenn

Stayed 2 nights in Oct 2023
Response from Niel on 18 Apr,2024
Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience.

8/10 Good

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were all very friendly and helpful Lobby restaurant was ok
Stayed 3 nights in Oct 2023
Response from Niel on 18 Apr,2024
Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience.

10/10 Excellent

Mervin Honesto

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a wonderful stay
Stayed 2 nights in Sep 2023
Response from Niel on 2 Oct,2023
Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience.

6/10 Okay

HIROBUMI

Stayed 1 night in Sep 2023
Response from Niel on 18 Apr,2024
Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience.

6/10 Okay

Christopher

Travelled with family
Liked: Staff & service
We stayed here because we have functions to attend. We booked 2 rooms. Honestly, we didn’t have a pleasant sleep, we can hear loud noises from the karaoke bar til almost 12. Aircon did not work properly, blowing cold air directly into my face. Staffing service good.
Stayed 1 night in Sep 2023
Response from Niel on 2 Oct,2023
Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience.

10/10 Excellent

Albert

Stayed 1 night in Sep 2023
Response from Niel on 7 Oct,2023
Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience.

4/10 Poor

Eliseo

Stayed 5 nights in Sep 2023
Response from Niel on 7 Oct,2023
Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience.

10/10 Excellent

Josephine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2023
Response from Niel on 14 Sept,2023
Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience.

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Resting place
Maintenace of 2nd room left a lot to be desired shower door not closing, extractor fan not working water in sink very slow running. TV channels very poor offering. I have stayed at BIG 8 many times and enjoyed my stay on this occasion not so much. I believe the hotel is investing money in refurbishing various parts they really need to look at some basic items within the rooms to ensure guests comfort as well.
Stayed 19 nights in Aug 2023
Response from Niel on 6 Sept,2023
Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience.

8/10 Good

Douglas

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Niel on 29 Aug,2023
Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience.

10/10 Excellent

Minda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Were happy staying in the hotel. Breakfast is excellent
Stayed 1 night in Aug 2023
Response from Niel on 26 Aug,2023
Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience.

8/10 Good

Aaron

Liked: Cleanliness, staff & service, amenities
The staff was incredibly helpful, professional, and courteous. The room and bathroom needed a good deep cleaning. The hotel showed some sign of wear, but overall is very clean. The room was comfortable with excellent air conditioning. The free Wifi was good, but spotty. The food was excellent, the free breakfast buffet was different every day. The restaurant and coffee shop were good as well. Excellent parking. My only complaint was the lack of hot water in the shower. Some days it came close to hot, but mostly barely warm to cold water. I will use this hotel again.
Stayed 9 nights in Jul 2023
Response from Niel on 26 Jul,2023
Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience.

4/10 Poor

Benjamin Jr

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Niel on 19 Jul,2023
Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience.

8/10 Good

Tan

Liked: Cleanliness
Average
Breakfast has limited choice or the same. But security guards are helpful and courteous. Room need renovation and have many line cracks maybe from the earthquakes that looked quite frightening. No hot water for showering
Stayed 2 nights in Apr 2023
Response from Niel on 14 Apr,2023
Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience.

4/10 Poor

teddy

Travelled with family
Liked: Cleanliness, staff & service, amenities
This place would be grate if they had hot water I stayed at another place after staying there witch was cheaper all because they had hot water for what big 8s makes for money from guest you would think they would have hot water as well the WiFi stop working hours after being there so yes really not good.
Stayed 1 night in Apr 2023
Response from Niel on 14 Apr,2023
Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience.

10/10 Excellent

Donald

Stayed 2 nights in Apr 2023
Response from Niel on 11 Jul,2023
Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience.

8/10 Good

Richard

Liked: Cleanliness, staff & service
The staffs were very friendly . Convenient location. The only problem was there was No hot water. I had to take a cold water shower.
Stayed 6 nights in Mar 2023
Response from Niel on 20 Mar,2023
Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience.

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here off and on several times this year visiting relatives - weddings, babies, etc. The hotel is wonderful. Staff excellent. Rooms comfortable. Gym and pool, cafe, breakfast buffet all clean and lovely. The hotel itself and the the parking garages have security guards 24 hours a day. Very safe and clean hotel
Stayed 2 nights in Feb 2023
Response from Niel on 20 Mar,2023
Thank you for taking the time to share your review with us.

8/10 Good

Kristal An

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023
Response from Niel Luciano on 6 Feb,2023
Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience.

10/10 Excellent

James

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big8 Tagum City, New Year 2022/23
This was the 5th time I have stayed here. Clean room, comfy bed, friendly staff. The buffet breakfast room was open this time which was a bonus
Stayed 4 nights in Dec 2022
Response from Niel on 18 Jan,2023
Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience.

6/10 Okay

Carl, Lake Stevens

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Stayed 10 nights in Oct 2022
Response from Niel on 6 Feb,2023
Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience.

6/10 Okay

cesar

Liked: Staff & service
Good
Stayed 4 nights in Sep 2022
Response from Niel on 3 Oct,2022
Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience.

8/10 Good

Nigel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good weekend break
Very good but slow to put kids beds in requested on check in
Stayed 3 nights in Aug 2022
Response from Niel Luciano on 23 Aug,2022
Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience.

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Not worth the price
Booked 2 rooms and both has no internet connection in the 6th floor nor telephone access.The staff are very accomodating and would try to help you. However, the room rate is not worth the price. Room beddings are not clean. No internet access on rooms only in lobby. Breakfast is no good options either.
Stayed 1 night in Jul 2022
Response from Niel on 15 Jul,2022
Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience.

10/10 Excellent

Alton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve traveled the world, and have stayed in my fair share of hotels/motels. I’ve stayed in hotels in France, Italy, Germany, Spain, and England (United Kingdom), where I lived for many years. But of course, many hotels in the United States, where I’m from as I’m an American. I now live in the Philippines with my wife and 6 year old son. I hav3 stayed at the Narco Polo hotel and the Pinnacle hotel in Manila, which were excellent hotels to stay in. I would give the Big 8 Corporate hotel, in Tagum City a 5 STAR RATING, and recommend this hotel to anyone passing thru this area. This is one of the most clean, comfortable, reasonable price hotels I have been to in my life, so far. I’m 73 years old and I throughly enjoyed my stay here, at this hotel.
Stayed 1 night in Jun 2022
Response from Niel Luciano on 29 Jun,2022
Hello,Thank you for taking the time to share your review with us. We appreciate your valuable feedback.

4/10 Poor

Stephen

Business traveller
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Nice Facilities
Stayed 1 night in Jun 2022
Response from Niel Luciano on 30 Jun,2022
Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience.

4/10 Poor

Andelson

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2022
Response from Niel Luciano on 7 Jun,2022
Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience.

2/10 Terrible

Wilfredo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nightmare
This place is a joke the biggest ball of crap ever Got a room with a queen size bed it was smaller the a full size bed my feet hung over bed this must happen a lot the had a extension peice to make longer I go into bathroom turn on the sink no water comes out i check the shower no water called front desk i guy came in he checked the water t wer ll me no water is coming out i told his that's what I said next day switch rooms no hot water reallly The food is good but the help needs help they bring me a warm beer and a cup of ice this was by the pool took two sips and i said I'm not going to pay for a hot beer on a hot day they said I'm paying for it i asked for manger she was good she took care of it The free breakfast is crap i told him that DON'T EVER STAY HERE WORST PLACE I'VE EVER STAYED AT
Stayed 2 nights in Apr 2022
Response from Niel Luciano on 28 Apr,2022
Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience.

2/10 Terrible

Chris

Stayed 1 night in Apr 2022
Response from Niel Luciano on 18 Apr,2022
Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience.

8/10 Good

Thomas

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 4 nights in Feb 2022
Response from Niel Luciano on 7 Mar,2022
Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience.

6/10 Okay

ROLANDO

Business traveller
Liked: Property conditions & facilities, room comfort
No hot water
No hot water in bathroom.
Stayed 2 nights in Apr 2021
Response from Niel Luciano on 2 May,2021
Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience.

4/10 Poor

...., Tagum City

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They don’t come to clean room Even I wana ask to them They don’t answer may call many time. I stay 3night 4days. I can reach them only onetime. We pass two bath towel and one face towel. They give us two bath towel only. finaly they daught we take face towel. During i stay hotei they didn't give me water. This hotel is most expensive hotel at Tagum. This hotel toilet is no good also.
Stayed 3 nights in Dec 2020
Response from Niel Luciano on 17 Dec,2020
Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Feb 2020
Response from Niel Luciano on 3 Mar,2020
Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jan 2020
Response from Niel on 12 Feb,2020
Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience.

6/10 Okay

Robert Jr

Business traveller
Stayed 2 nights in Dec 2019
Response from Niel Luciano on 9 Jan,2020
Thank you for your comments. Please contact us again as we would like to make up for your disappointment.

8/10 Good

Verified traveller

Stayed 7 nights in Aug 2019
Response from Niel Luciano on 9 Jan,2020
Thank you for your comments. Please contact us again as we would like to make up for your disappointment.

6/10 Okay

Barry

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Room was in need of renovation. 1st room flooded when it rained. 2nd room had roaches and the a/c did not cool well. There was also an awful odor coming from the drain in the bathroom.
Stayed 5 nights in Nov 2019
Response from Niel Luciano on 3 Dec,2019
Hello Mr. Barry, thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience.

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
The staff are always nice and polite. Wish the hot water was hot lol.
Stayed 3 nights in Oct 2019
Response from Niel Luciano on 24 Nov,2019
Hello,Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience.

10/10 Excellent

Dr Carroll

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019
Response from Niel Luciano on 24 Nov,2019
Hello Dr.Carroll,Thank you for your comments. Hope to see you agian.

4/10 Poor

Dolores

Disliked: Cleanliness, property conditions & facilities
There were cockroaches in the room
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personnel are helpful, especially the housekeeping
Stayed 4 nights in May 2019
Response from Niel Luciano on 24 Nov,2019
Hello,Thank you for taking the time to share your review with us. We appreciate your valuable feedback.

4/10 Poor

Verified traveller

Stayed 2 nights in May 2019
Response from Niel Luciano on 24 Nov,2019
Hello, Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had fun
Stayed 4 nights in May 2019
Response from Niel Luciano on 24 Nov,2019
Hello, Thank you for taking the time to share your review with us. We appreciate your valuable feedback.

8/10 Good

CMB, Rizal

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great and amenities are complete. Needs improvement on the food though. We ordered dinner ala carte and the food took around 45 minutes to serve. When it arrived, the food was cold and tastes bad. Hope they improve the quality of their food.
Stayed 3 nights in Mar 2019
Response from Niel Luciano on 24 Nov,2019
Hello, Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience.

10/10 Excellent

Jeanny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff good service .. comeback again!!!
Stayed 1 night in Mar 2019
Response from Niel Luciano on 24 Nov,2019
Hello Henry!, Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience.

4/10 Poor

Verified traveller

Liked: Cleanliness
room was clean....no evidence of bugs. ok breakfast. shockingly slow internet and signal level poor in room and in restaurant. pool was great.
Stayed 1 night in Mar 2019
Response from Niel Luciano on 24 Nov,2019
Hello, Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience.

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Feb 2019
Response from Niel Luciano on 24 Nov,2019
Hello,Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience.