Outdoor pool, pool umbrellas, pool loungers

Reviews of dusitD2 Davao

4 out of 5
dusitD2 Davao
Stella Hizon Reyes Drive, Barrio Pampang, Davao, Davao

Reviews

9.0

Wonderful

Rating 10 - Excellent. 98 out of 151 reviews" "
Rating 8 - Good. 32 out of 151 reviews" "
Rating 6 - Okay. 12 out of 151 reviews" "
Rating 4 - Poor. 5 out of 151 reviews" "
Rating 2 - Terrible. 4 out of 151 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Meris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Jason

Liked: Staff & service, amenities, property conditions & facilities
Maintenance staff working at night near my room
Stayed 5 nights in Apr 2024
Response from Christoph on 24 Apr,2024
Dear Jason,Thank you for taking the time to share your feedback about your recent stay with us. We are pleased to hear that you had a positive experience overall and that you rated us 4 out of 5. We appreciate your constructive feedback and will take it into consideration to continue improving our services.We are glad that you enjoyed your stay and hope to have the opportunity to welcome you back in the future.Best regards,Christoph KuchCluster General Manager

6/10 Okay

Angelica

Response from Christoph on 24 Apr,2024
Dear Angelica,Thank you for sharing your feedback about your recent stay with us. We appreciate your rating of 3 out of 5 and are grateful for your constructive feedback. We are always looking for ways to improve our services and guest experience, and your input is invaluable to us.We hope to have the opportunity to welcome you back in the future and provide you with a more positive experience.Best regards,Christoph KuchCluster General Manager

10/10 Excellent

Chee

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice to stay again
Amazing, comfort to stay
Stayed 1 night in Jan 2024
Response from Christoph on 29 Jan,2024
Dear Guest, We are glad you loved your stay with us! It is our sincere pleasure to be of service to you. Looking forward to your next visit!Sincerely, Christoph KuchGeneral Manager

6/10 Okay

Michael

Travelled with partner
Disliked: Property conditions & facilities
Shower drain was clogged Sink drain was clogged Front desk clerk did not post my payment for incidentals expenses to my room. Therefore i could not charge my expenses to my room. We were seated at dinner table that was known to be broken. This is true because the Server told us "Sorry, but the screw is missing." The receipt for the meal did not print legibly because the ink ribbon has run out of ink. Hence could not read the receipt. We were instructed the New Years Eve event was formal attire. But witnessed people there in tanktops, cutoff shorts, and other non-formal attire. Very substandard for the cost. Should have stayed at OYO.
Stayed 2 nights in Dec 2023
Response from Christoph on 15 Jan,2024
Dear Michael, Thank you for letting us know about your stay with us. We sincerely apologize for the inconvenience we have caused you during your stay. Rest assured that my team is addressing this properly. We hope you give us another chance to be of service to you soon.Sincerely, Christoph KuchGeneral Manager

10/10 Excellent

Charin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Christoph on 10 Jan,2024
Dear Guest, We are glad you loved your stay with us! It is our sincere pleasure to be of service to you. Looking forward to your next visit!Sincerely, Christoph KuchGeneral Manager

10/10 Excellent

Robert, Chino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are wonderful. This is my forth visit to the Dusti2 in Davao and they have excellent staff, food, and service. Great place to visit every time.
Stayed 2 nights in Nov 2023
Response from dusitD2 Davao on 2 Dec,2023
Dear Robert, We are glad you loved your stay with us! It is our sincere pleasure to be of service to you. Looking forward to your next visit!Sincerely, Christoph KuchGeneral Manager

8/10 Good

Jeanny

Travelled with partner
Nice place but check in and out takes a ling time.
Stayed 3 nights in Oct 2023
Response from dusitD2 Davao on 5 Nov,2023
Dear Jeanny, We are glad you loved your stay with us! It is our sincere pleasure to be of service to you. Looking forward to your next visit!Sincerely, Christoph KuchGeneral Manager

8/10 Good

Jeanny

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall good hotel, the staff were very helpful, but unfortunately, checking in and out takes a long time.
Stayed 1 night in Oct 2023
Response from dusitD2 Davao on 5 Nov,2023
Dear Jeanny, We are glad you loved your stay with us! It is our sincere pleasure to be of service to you. Looking forward to your next visit!Sincerely, Christoph KuchGeneral Manager

4/10 Poor

Douglas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay away! Bad hotel!
This is NOT a 4 star hotel. It should be rated 1 star. The entire hotel has a very bad smell, starting with the front lobby. We were there a total of 8 nights but had to switch rooms three (3) times because of issues. Our first room on the 6th floor was so smelly that we could not take it anymore and had to move. The person who cleaned our room told us that there have been complaints about the entire floor for a long time. We had to go to a store and buy 4 room fresheners, bleach, and other cleaning supplies; and used them to clean our own room. Our second room was on the 4th floor. Our sinks in the bathroom both leaked, so did our toilet. Plus the entire room still had a bad stench. I believe that the toilet leaked sewer gas into the room. At one point in time, it was so bad that we finally had maintenance re-caulk the toilet… which obviously they would not have done if we did not complain and if the smell was not atrocious. I finally had enough and asked the assistant manager on duty to move us, and then we were off to our third room. When we were there the entire bathroom mirror is lined with mold. The walls are cinder block and there are gaps where it is not even sealed or caulked. Of course the room still had a very bad smell; but at least we had our room fresheners and cleaning supplies. The hotel is shaped like a big “U” with the interior courtyard really being the pool—which nobody can or should use because hundreds of birds use it as a toilet. It’s awful.
Stayed 8 nights in Jun 2023
Response from dusitD2 Davao on 30 Jun,2023
Dear Douglas, Thank you for letting us know about your stay with us. We sincerely apologize for the inconvenience we have caused you during your stay. Rest assured that my team is addressing this properly. We hope you give us another chance to be of service to you soon.Sincerely, Christoph KuchGeneral Manager

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities
All of staff are very helpful, friendly and professional. Especial Kudos to Receptionist (Cassey), concierges, guards, spa staff and restaurants ( waiters)!!!
Stayed 5 nights in May 2023
Response from dusitD2 Davao on 14 Jun,2023
Dear Beth, We are glad you loved your stay with us! It is our sincere pleasure to be of service to you. Looking forward to your next visit!Sincerely, Christoph KuchGeneral Manager

4/10 Poor

susana, NEW WINDSOR

Disliked: Amenities
Stayed 3 nights in Apr 2023
Response from dusitD2 Davao on 29 May,2023
Dear Susana, Thank you for letting us know about your stay with us. We sincerely apologize for the inconvenience we have caused you during your stay. Rest assured that my team is addressing this properly. We hope you give us another chance to be of service to you soon.Sincerely, Christoph KuchGeneral Manager

10/10 Excellent

Delight, Round Lake

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
None
Stayed 2 nights in Apr 2023
Response from dusitD2 Davao on 8 May,2023
Dear Delight, We are glad you loved your stay with us! It is our sincere pleasure to be of service to you. Looking forward to your next visit!Sincerely, Christoph KuchGeneral Manager

6/10 Okay

Andrew

Travelled with partner
Disliked: Amenities, property conditions & facilities
Not worth the big expense very disappointing stay will not visit again
Stayed 3 nights in Apr 2023
Response from dusitD2 Davao on 17 Apr,2023
Dear Andrew, Thank you for letting us know about your stay with us. We sincerely apologize for the inconvenience we have caused you during your stay. Rest assured that my team is addressing this properly. We hope you give us another chance to be of service to you soon.Sincerely, Christoph KuchGeneral Manager

10/10 Excellent

Roger

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Probably the best hotel on Davao.
Stayed 3 nights in Feb 2023
Response from dusitD2 Davao on 27 Feb,2023
Dear Roger, We are glad you loved your stay with us! It is our sincere pleasure to be of service to you. Looking forward to your next visit!Sincerely, Christoph KuchGeneral Manager

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from dusitD2 Davao on 6 Feb,2023
Dear Richard, We are glad you loved your stay with us! It is our sincere pleasure to be of service to you. Looking forward to your next visit!Sincerely, Christoph KuchGeneral Manager

4/10 Poor

Veronica

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We still here at the hotel from January 20 to 30. Food rating 10 Service for pool. Negative 0 We could not honestly believe what we were dealing with from one of our favorite stays. My family loves Dusit. We recommend this hotel every chance we come to Philippines we have never had an issue till now. The issue is the attendant st the pool. We have 3 1 bedroom suites. We all went down for an evening swim with the family. The attendant said my nephew could not get in the swimming pool because of his shorts. I have never heard of this. I went to the front desk and explained. So my nephew went upstairs and we had to get approval. This was 1 issue. 2nd issue. We we all asked that we needed to shower before we got in the pool which was understandable. Then next to us there was family but they were never told to take a shower before getting in the pool. We felt like we were singled out. We saw some of the guest wearing long sleeve tshirts and other types of shorts such as jean shorts swimming. There should be a sign stating the requirements of getting in the pool and what to wear and not to wear. However, one should not have to celebrate a special stay with family in such a manner.
Stayed 1 night in Jan 2023
Response from dusitD2 Davao on 26 Jan,2023
Dear Veronica, Thank you for letting us know about your stay with us. We sincerely apologize for the inconvenience we have caused you during your stay. Rest assured that my team is addressing this properly. We hope you give us another chance to be of service to you soon.Sincerely, Christoph KuchGeneral Manager

6/10 Okay

DANTE

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Musky smell on rooms and halways
Stayed 3 nights in Jan 2023
Response from dusitD2 Davao on 26 Jan,2023
Dear Dante, Thank you for letting us know about your stay with us. We sincerely apologize for the inconvenience we have caused you during your stay. Rest assured that my team is addressing this properly. We hope you give us another chance to be of service to you soon.Sincerely, Christoph KuchGeneral Manager

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked the pool area, the fitness and buffet were good. the staff at the bar were great and I would stay here again.
Response from dusitD2 Davao on 19 Jan,2023
Dear Scott, We are glad you loved your stay with us! It is our sincere pleasure to be of service to you. Looking forward to your next visit!Sincerely, Christoph KuchGeneral Manager

10/10 Excellent

Irish

Stayed 1 night in Dec 2022
Response from dusitD2 Davao on 29 Dec,2022
Dear Irish, We are glad you loved your stay with us! It is our sincere pleasure to be of service to you. Looking forward to your next visit!Sincerely, Christoph KuchGeneral Manager

8/10 Good

Matthew

Travelled with group
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Beautiful hotel but dont order room service
The stay was overall good other then the fact i had a roach in my coffee. I almost drank the roach. It was a small roach which tell me they are not clean in the kitchen and i will never order from room service from them. To top it off they respond can we compliment you with free fresh fruits. If i found a roach in my coffee, then why would i want fruits or anything? That was the best they can do.
Stayed 1 night in Dec 2022
Response from dusitD2 Davao on 29 Dec,2022
Dear Matthew, We are glad you loved your stay with us! It is our sincere pleasure to be of service to you. Looking forward to your next visit!Sincerely, Christoph KuchGeneral Manager

8/10 Good

JOHAN, WEST HARTFORD

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
staff are extremely friendly wish they would have more channels in the TV n it’s just inconvenient every time you buy food outside u have to check it in just so inconvenient but other than that very good stay
Stayed 2 nights in Dec 2022
Response from dusitD2 Davao on 13 Dec,2022
Dear Johan, We are glad you loved your stay with us! It is our sincere pleasure to be of service to you. Looking forward to your next visit!Sincerely, Christoph KuchGeneral Manager

6/10 Okay

Ritchelle

Liked: Staff & service, amenities
Stayed 1 night in Nov 2022

8/10 Good

peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
well maintained and secure. the open bar music is a bit over the top if you want to sleep early
Stayed 1 night in Nov 2022
Response from dusitD2 Davao on 7 Nov,2022
Dear Peter, We are glad you loved your stay with us! It is our sincere pleasure to be of service to you. Looking forward to your next visit!Sincerely, Christoph KuchGeneral Manager

10/10 Excellent

Mary Anne

Stayed 2 nights in Sep 2022

10/10 Excellent

Hector

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New hotel and friendly staff
Stayed 1 night in Oct 2022
Response from dusitD2 Davao on 27 Oct,2022
Dear Hector, We are glad you loved your stay with us! It is our sincere pleasure to be of service to you. Looking forward to your next visit!Sincerely, Christoph KuchGeneral Manager

10/10 Excellent

Contessa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Service awesome staff. Good food.everything is wonderful.
Stayed 2 nights in Oct 2022
Response from dusitD2 Davao on 11 Oct,2022
Dear Contessa, We are glad you loved your stay with us! It is our sincere pleasure to be of service to you. Looking forward to your next visit!Sincerely, Christoph KuchGeneral Manager

10/10 Excellent

Jen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
JCLD Hotel hopping in Davao
We picked Dusit Thani because it’s the latest hotel in Davao City. We stayed for a night Booking thru hotels.com which I’ve been using for over 10yrs now. I don’t have any issues at all whether I pay in advance or pay at the hotel. In this booking, I received a confirmation # from hotels.com and Dusit sent me an email as well - they are excited to have me, which is a common email sent out by Dusit. When we arrived at the hotel, I mentioned my name and showed my reservation# to the reception. I was told that my reservation was cancelled. My first question was, how could it be when I received a series of emails with confirmation #, and emails from Dusit that my room was confirmed. We are not from Davao, and tired from our travels, I insisted for my reservation. Dusit team said that Hotels.com cancelled my reservation. After showing all the confirmation # and emails of my booking. There’s no way I will leave Dusit without a Rm. Whether the mistake was coming from Hotels.com or Dusit, we need to have a Rm. With the effort of the ladies at the reception, we finally got a Rm. King size bed, with balcony includes breakfast. It was not a good view but acceptable. Our stay turned out to be good. We did not use any of the amenities, maybe on our next stay. Room size okay, comfortable bed, snacks and mini bar available. Coffee maker and fridge, which I both used. Shower - water pressure was excellent. Most if all, staff were excellent! Yes, I will stay again.
Room with King size Bed
Shower
View from our Room taken the balcony
Pool
Stayed 1 night in Sep 2022
Response from dusitD2 Davao on 11 Oct,2022
Dear Jen, We are glad you loved your stay with us! It is our sincere pleasure to be of service to you. Looking forward to your next visit!Sincerely, Christoph KuchGeneral Manager

10/10 Excellent

DENNIS, VANCOUVER

Stayed 2 nights in Sep 2022

10/10 Excellent

RICKY

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely nice and helpful!
Stayed 1 night in Sep 2022
Response from dusitD2 Davao on 19 Sept,2022
Dear Ricky, We are glad you loved your stay with us! It is our sincere pleasure to be of service to you. Looking forward to your next visit!Sincerely, Christoph KuchGeneral Manager

10/10 Excellent

RICKY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay
Stayed 1 night in Sep 2022
Response from dusitD2 Davao on 22 Sept,2022
Dear Ricky, We are glad you loved your stay with us! It is our sincere pleasure to be of service to you. Looking forward to your next visit!Sincerely, Christoph KuchGeneral Manager

10/10 Excellent

Andra

Stayed 1 night in Aug 2022
Response from dusitD2 Davao on 30 Aug,2022
Dear Andra, We are glad you loved your stay with us! It is our sincere pleasure to be of service to you. Looking forward to your next visit!Sincerely, Christoph KuchGeneral Manager

6/10 Okay

CECILE

Stayed 4 nights in Aug 2022

6/10 Okay

Victoria

Stayed 2 nights in Jul 2022
Response from dusitD2 Davao on 8 Aug,2022
Dear Victoria, Thank you for letting us know about your stay with us. We sincerely apologize for the inconvenience we have caused you during your stay. Rest assured that my team is addressing this properly. We hope you give us another chance to be of service to you soon. Sincerely, Christoph Kuch General Manager

10/10 Excellent

Danny

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved it! Very modern facility compared to most in the Philippines for sure! The Thai restaurant was great as well as the bar up front! Room was spectacular!
Stayed 1 night in Jul 2022
Response from dusitD2 Davao on 4 Jul,2022
Dear Danny, We are glad you loved your stay with us! It is our sincere pleasure to be of service to you. Looking forward to your next visit! Sincerely, Christoph Kuch General Manager

10/10 Excellent

Kevin, Clairmont

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to stay in Davao. A top choice for an upscale stay..
Stayed 2 nights in Jun 2022
Response from dusitD2 Davao on 28 Jun,2022
Dear Kevin, We are glad you loved your stay with us! It is our sincere pleasure to be of service to you. Looking forward to your next visit! Sincerely, Christoph Kuch General Manager

2/10 Terrible

paul

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dusit so bad hotel
So terrible Everything so terrible Aircon not working Shower water over flows Staff not friendly We stay in very expensive room But all wasting
Stayed 1 night in Jun 2022
Response from dusitD2 Davao on 24 Jun,2022
Dear Paul, Thank you for letting us know about your stay with us. We sincerely apologize for the inconvenience we have caused you during your stay. Rest assured that my team is addressing this properly. We hope you give us another chance to be of service to you soon. Sincerely, Christoph Kuch General Manager

4/10 Poor

LEONORA

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022
Response from dusitD2 Davao on 26 May,2022
Dear Leonora, Thank you for letting us know about your stay with us. We sincerely apologize for the inconvenience we have caused you during your stay. Rest assured that my team is addressing this properly. We hope you give us another chance to be of service to you soon. Sincerely, Christoph Kuch General Manager

10/10 Excellent

Lester D

Stayed 4 nights in May 2022
Response from dusitD2 Davao on 26 May,2022
Dear Lester, We are glad you loved your stay with us! It is our sincere pleasure to be of service to you. Looking forward to your next visit! Sincerely, Christoph Kuch General Manager

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022
Response from dusitD2 Davao on 18 Apr,2022
Dear Guest, We are glad you loved your stay with us! It is our sincere pleasure to be of service to you. Looking forward to your next visit! Sincerely, Christoph Kuch General Manager

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities
THE ELEVATOR FAILED 2X FOR THE WHOLE 5 DAYS WE STAYED. THE BUFFET DID NOT MEET OUR EXPECTATIONS. THE EXECUTIVE LOUNGE WAS GREAT. THE STAFF ARE NICE.
Stayed 3 nights in Mar 2022
Response from dusitD2 Davao on 18 Apr,2022
Dear Michael, Thank you for letting us know about your stay with us. We sincerely apologize for the inconvenience we have caused you during your stay. Rest assured that my team is addressing this properly. We hope you give us another chance to be of service to you soon. Sincerely, Christoph Kuch General Manager

2/10 Terrible

Mark, Elanora

Stayed 4 nights in Mar 2022

10/10 Excellent

Tre

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Staff was very friendly and helpful. Great view of the pool and diner.
Stayed 1 night in Mar 2022
Response from dusitD2 Davao on 31 Mar,2022
Dear Tre, We are glad you loved your stay with us! It is our sincere pleasure to be of service to you. Looking forward to your next visit! Sincerely, Christoph Kuch General Manager

10/10 Excellent

Tre

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed this place with my wife. They really take good care of you. It is very clean and friendly service. I did have some service issues, I’m not sure if they’re understaffed a bit but we did find it occasionally having to look for our server which could be annoying. Another issue was we got cold food twice on two separate outings. That really bothered and it really does take a toll on you when you have to shell out money for cold food. They do have a very nice pool and pool view from the room and nice large fish in a pool like tank/pond for a nice ambience. They have about 3 or 4 dining outlets and they also offer breakfast, lunch and dinner as well as room service. Whatever you do, locate Diego, he can solve any problem you have. They have a fitness center that’s 24-hours which is a huge plus when you’re someone like myself who likes to workout at 5-6AM. Definitely staying here our next trip. I cannot imagine staying anywhere else.
Stayed 2 nights in Mar 2022
Response from dusitD2 Davao on 31 Mar,2022
Dear Tre, We are glad you loved your stay with us! It is our sincere pleasure to be of service to you. Looking forward to your next visit! Sincerely, Christoph Kuch General Manager

10/10 Excellent

Eden

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay. Check in and check out was fast and very efficient. The breakfast buffet was awesome and the room was clean and comfortable. The pool was refreshing. We would not hesitate to stay here again.
Stayed 1 night in Feb 2022
Response from dusitD2 Davao on 28 Feb,2022
Dear Eden, We are glad you loved your stay with us! It is our sincere pleasure to be of service to you. Looking forward to your next visit! Sincerely, Christoph Kuch General Manager

10/10 Excellent

Jordan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
We had an amazing stress free stay. My daughter and son enjoyed so much.
Stayed 2 nights in Jan 2022
Response from dusitD2 Davao on 14 Feb,2022
Dear Jordan, We are glad you loved your stay with us! It is our sincere pleasure to be of service to you. Looking forward to your next visit! Sincerely, Christoph Kuch General Manager

10/10 Excellent

Doris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent! will aurely comeback specially when there is a promo sale.
Stayed 1 night in Jan 2022
Response from dusitD2 Davao on 24 Jan,2022
Dear Doris, We are glad you loved your stay with us! It is our sincere pleasure to be of service to you. Looking forward to your next visit! Sincerely, Christoph Kuch Hotel Manager

10/10 Excellent

Frederick Robin

Stayed 1 night in Dec 2021
Response from dusitD2 Davao on 6 Jan,2022
Dear Guest, We are glad you loved your stay with us! It is our sincere pleasure to be of service to you. Looking forward to your next visit! Sincerely, Christoph Kuch Hotel Manager

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Needs more improvement.
1. It took me almost 1 hr to be issued with room key without any explanation why I should wait. I went back to the front desk after almost an hour and was told to go back to the lobby and wait again but I did not move an inch, and in less than 5 mins they produced my keys. 2. The shower enclosure is leaking, the bathroom entrance floor is all wet, my son slipped, good thing he did not fall down.
Stayed 1 night in Dec 2021
Response from dusitD2 Davao on 6 Jan,2022
Dear Guest, Thank you for letting us know about your stay with us. We sincerely apologize for the inconvenience we have caused you during your stay. Rest assured that my team is addressing this properly. We hope you give us another chance to be of service to you soon. Sincerely, Christoph Kuch Hotel Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from dusitD2 Davao on 21 Dec,2021
Dear Guest, We are glad you loved your stay with us! It is our sincere pleasure to be of service to you. Looking forward to your next visit! Sincerely, Christoph Kuch Hotel Manager