Hotels near de la Cruz Collectiion

"Room eas not cleaned the second day , towels were not changed. Brreakfast was exelent. Staff very kindly. Air cond. Very good"

"Property was overcrowded and the booking “fee” was unexpected on top of the room rate. I booked through Expedia with “VIP access” and none of the “perks” that were supposed to come with it were granted, except for the a late check-in that granted one extra hour. Elevators were the slowest I’ve ever encountered and the fact that the swimming pool turned into a public party at night made the situation much worse… good location, though, breakfast could be better, especially since the only two options were a bakery with a very limited selection of items and an associated restaurant “Casa Gianna” that was overpriced for the quality of service and food offer "

"Room very clean breakfast was okay"

"Rainwater leak coming in from above. Constantly dripping noise when raining. Called Front Desk. 2 employees came by to inspect, took pictures & videos. Also called Front Desk/Housekeeping to request coffee grounds & bottled water. No one came. . The next day in the afternoon, after stepping out in the morning & coming back, leaking & puddle still there. Went to Front Desk, informed them of dripping noise the whole night --- and leak not fixed yet. Also, no one came to bring coffee grounds & bottled water. Front Desk took notes but on our final day, leak not fixed yet. (We stayed at Hilton for 3 nights)."

"Fantastic hotel, beautiful and great for families "

"Room was inexpensive. It was very dirty with torn up furniture. The mattress was very cheap and had gross sheets on it. Staff was very polite. Probably won't stay here again."

"Great location for downtown - apartment was well organized for a family stay and the staff helpful"

"Great hotel close to cruise ports"

"Clean and perfect "