Crowne Plaza Hotel New Delhi Okhla, an IHG Hotel

Photo gallery for Crowne Plaza Hotel New Delhi Okhla, an IHG Hotel

Primary image
Outdoor pool
Pool
Terrace/patio
Minibar, in-room safe, desk, laptop workspace

Overview of Crowne Plaza Hotel New Delhi Okhla, an IHG Hotel

Crowne Plaza Hotel New Delhi Okhla, an IHG Hotel

5.0 star property

4.3/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 72-hour vacancy between guest room stays
  • Hand sanitiser provided
Map
Plot No. 1, Community Centre, Okhla Phase 1, New Delhi, Delhi N.C.R, 110020

Explore the area

  • Popular LocationJasola Commercial Centre19 min walk
  • Popular LocationIndraprashtha Apollo Hospital9 min drive
  • Popular LocationLotus Temple16 min drive
  • AirportDelhi (DEL-Indira Gandhi Intl.)54 min drive

Choose dates to view prices

About this area

New Delhi

Crowne Plaza Hotel New Delhi Okhla, an IHG Hotel is located in Okhla Phase I, a neighbourhood in New Delhi, and is near a metro station. Siri Fort Auditorium and National Museum are cultural highlights, and some of the area's landmarks include Humayun's Tomb and Nizamuddin Dargah. KidZania Delhi NCR and Worlds of Wonder are also worth visiting.

What's nearby

  • Jasola Commercial Centre - 19 min walk
  • Indraprashtha Apollo Hospital - 9 min drive
  • Fortis Escorts Heart Institute - 13 min drive
  • Mohan Cooperative Industrial Estate - 15 min drive
  • Lotus Temple - 16 min drive

Getting around

  • Jasola Apollo Station - 2 min drive
  • New Delhi Okhla Station - 5 min drive
  • Indira Gandhi International Airport (DEL) - 54 min drive

About this property

Crowne Plaza Hotel New Delhi Okhla, an IHG Hotel

Luxury New Delhi hotel in Okhla Phase I, near Jasola Commercial Centre
This hotel features 2 restaurants, a full-service spa and a health club. Free WiFi in public areas and free valet parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a sauna are on-site. Housekeeping is available once per stay.
Crowne Plaza Hotel New Delhi Okhla, an IHG Hotel offers 208 air-conditioned accommodations with DVD players and minibars. 40-inch Flat-screen televisions come with satellite channels. Bathrooms include a shower, dressing gowns and hairdryers.

This New Delhi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and safes. Additionally, rooms include coffee/tea makers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a health club, a spa tub and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Spazzo. Services include deep-tissue massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a steam room.

The spa is open daily.

Languages

English, Hindi, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60ยฐC or hotter
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)
Follows the industry cleaning and disinfection practices of Operational Recommendations for Hotels (FHRAI - India) and Ecolab (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Local area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Shopping centre shuttle (surcharge)

Food and drink

  • Full breakfast available for a fee daily 6 AMโ€“10:30 AM: INR 1100 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Edesia
  • Chaobella
  • Copper Bar & Lounge
  • French Heart

Things to do

  • Fitness centre
  • Full-service spa
  • Sauna
  • Hot tub
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • Free cots/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Hairdryer
  • Private bathroom
  • Shower

Entertainment

  • 40-inch flat-screen TV
  • DVD player
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 12:30 PM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday and Thursday:
  • Fitness facility
  • Outdoor pool
  • Restaurant
  • Sauna
  • Spa tub
The following facilities are closed on Friday and Saturday:
  • Fitness facility
  • Outdoor pool
  • Restaurant
  • Sauna
  • Spa tub

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for INR 1500.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: INR 1100 per person (approximately)
  • Rollaway bed fee: INR 1500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Crowne Plaza Hotel NEW DELHI
Crowne Plaza Hotel NEW DELHI OKHLA
Crowne Plaza Hotel OKHLA
Crowne Plaza Hotel OKHLA NEW DELHI
Crowne Plaza NEW DELHI OKHLA
Crowne Plaza OKHLA
NEW DELHI Crowne Plaza Hotel
NEW DELHI OKHLA
OKHLA Crowne Plaza Hotel
OKHLA NEW DELHI
Crowne Plaza Hotel New Delhi Okhla
Crowne Plaza Hotel New Delhi Okhla, an IHG Hotel Hotel
Crowne Plaza Hotel New Delhi Okhla, an IHG Hotel New Delhi
Crowne Plaza Hotel New Delhi Okhla, an IHG Hotel Hotel New Delhi

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 112 out of 241 reviews
5 - Excellent 46%
Rating 4 - Good. 97 out of 241 reviews
4 - Good 40%
Rating 3 - Okay. 17 out of 241 reviews
3 - Okay 7%
Rating 2 - Poor. 11 out of 241 reviews
2 - Poor 5%
Rating 1 - Terrible. 4 out of 241 reviews
1 - Terrible 2%

4.4/5

Cleanliness

4.4/5

Staff & service

4.3/5

Amenities

4.3/5

Property conditions & facilities

4.2/5

Eco-friendliness

2/5 Poor

Travelled with partner
Disliked: Staff & service
At check I informed them about not having the second person, but they refused to make any changes as my booking was through Expedia. Had to pay INR.1000 each day for the 2 nd person even though there was no second person. Front Desk was unable to extend my check out as the original reservation was through Expedia. Asked me to another booking through the IGH app. Hotel demanded all payment in advance!!!! There are more but the WORSE was a LADY CALLED and WOKE ME AT 10:30PM to ask the expiry date on my passport!! THIS IS THE WORST Crowne Plaza I ever stayed.!! These staffs are not professionally trained at all!!
Stayed 2 nights in Jun 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional and friendly hotel
Situated in the south east of Delhi, neighbouring the Okhla Bird sanctuary, we enjoyed the views over the woodlands, the rooms were spacious, clean, beds comfortable and bathrooms were laid out in small cubicles for each necessary function. The pool was enjoyable, the restaurant and bar had great ambience and food was delectable. The staff were ever do helpful, courteous and engaging. Transport was excellent.
Stayed 2 nights in Apr 2022

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plaza is a real Five star Hotel, the staff are very professional they attend to your every needs,very friendly and are always smiling, the food is amazing in the restaurants and the gym is well Equipped, gym instructor was a great and very well experienced, after the gym you can step into beautiful outdoor poo. This hotel is spotless, the rooms are large and the bed is like sleeping on the cloud, I would highly recommend the crown plaza Iโ€™ve stayed in many other crown plaza hotels worldwide, and they always deliver the best service. I look forward to my return visit.
Stayed 1 night in Apr 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2022

4/5 Good

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Good Business Stay Hotel
Of the Crown Plaza's I've stayed at, this one is ok, but not the best. Up keep could use some work. Bad location too. Room was non-smoking but smelled like smoke. Carpet had wet spots when I checked in. Pool and locker room not too clean. Gym was great though. Friendly Staff. Bar was great too.
Stayed 3 nights in Mar 2022