2/10 Terrible
Sabina, Huntsville
4 Feb,2023
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When I arrived after a long travel from jodhpur.. the first thing as I entered is how horribly the hotel smelled. It took them 35 min to check me in after that they said I couldn’t have the lunch or dinner I paid for . I had to wait another 35 min for my luggage to arrive at my room . When I arrived at the room the carpet in the hallways were dirty . The were several stains all over the curtains in my room as if somebody took their dirty hands after they have eaten and wiped them all over the curtains. The reception was terrible did not speak English . I wanted a refund for the $40 I paid for lunch and dinner to this date did not receive it . The hotel cars are just as dirty as the rooms . This is the worst hotel I stayed at on all of India . I stayed at leela palace which charged me the same price , picked me up at the airport in Bmw . After looking at the conditions of the room , the hotel cars, even the dirty white clothes of staff I would be afraid to eat at the restaurant .. I would get sick . Do not stay here this place is worse than a motel 6 in America which would cost only $50. This place is not worth $50. Dirty, disgusting , rude staff, unfriendly front desk . I ban all the iTC in India. Only stay at leela, taj, or oberoi. To be safe choose Hilton or Sheraton .
Sabina
Stayed 1 night in Jan 2023