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Novotel New Delhi Aerocity Hotel

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Primary image
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Minibar, in-room safe, desk, laptop workspace
Superior Suite, 1 King Bed | Living room | TV

Overview of Novotel New Delhi Aerocity Hotel

UNESCO Sustainable Travel Pledge

Novotel New Delhi Aerocity Hotel

4-star property

4.0/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet-friendly
  • Air conditioning
  • Spa
Map
Asset 2, Aerocity Hospitality District, IGI Airport New Delhi, New Delhi, Delhi N.C.R, 110037

Explore the area

  • Popular LocationWorldmark7 min walk
  • AirportDelhi (DEL-Indira Gandhi Intl.)13 min drive
  • Popular LocationDLF Promenade Vasant Kunj20 min drive
  • Popular LocationDLF Emporio Vasant Kunj20 min drive

Room options

About this area

New Delhi

Located in Aerocity neighbourhood, Novotel New Delhi Aerocity Hotel is connected to a railway/underground station. Rashtrapati Bhavan and India Gate are notable landmarks, and travellers looking to shop may want to visit Worldmark and DLF Promenade Vasant Kunj. KidZania Delhi NCR and Worlds of Wonder are also worth visiting. Spend some time exploring the area's activities, including outlet shopping.

What's nearby

  • Worldmark - 7 min walk
  • DLF Promenade Vasant Kunj - 20 min drive
  • DLF Emporio Vasant Kunj - 20 min drive
  • Fortis Hospital - 21 min drive
  • Dada Dev Mandir - 30 min drive

Getting around

  • Delhi Aero City Station - 10 min walk
  • New Delhi Palam Station - 11 min drive
  • Indira Gandhi International Airport (DEL) - 13 min drive

About this property

Novotel New Delhi Aerocity Hotel

4-star eco-friendly hotel in the heart of Aerocity
A round-trip airport shuttle, a poolside bar and a terrace are just a few of the amenities provided at Novotel New Delhi Aerocity Hotel. Indulge in a hot stone massage, a body treatment and a manicure/pedicure at Pullman Spa & Salon, the on-site spa. The on-site buffet restaurant, Food Exchange, features Regional cuisine. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool with sunloungers, pool umbrellas and a lifeguard on site
  • Free self-parking and valet parking
  • Full breakfast (surcharge), free newspapers and a banquet hall
  • A TV in the lobby, a computer station and a front desk safe
  • Guest reviews say great things about the proximity to the airport
Room features
All 400 rooms boast comforts, such as 24-hour room service and Laptop workspace, in addition to thoughtful touches, such as climate-controlled air conditioning and dressing gowns.
Other conveniences in all rooms include:
  • Childcare services and free infant beds
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with showers and free toiletries
  • TVs with satellite channels
  • Wardrobes/cupboards, mini fridges and daily housekeeping

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Languages

English, Hindi

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free secured, covered self-parking on site
  • Free secured, covered valet parking on site
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Full breakfast available for a fee weekdays 6:30 AM–10:30 AM: INR 599-999 for adults and INR 299-599 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Food Exchange
  • Quoin
  • Cafe Pluck

Things to do

  • Fitness centre
  • Full-service spa
  • Lifeguards on site
  • Outdoor pool
  • Steam room

Family friendly

  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (12712 square feet)
  • Meeting rooms - 16

Outdoors

  • Garden
  • Lifeguards on site
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 8 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • In-room accessibility
  • Sign language-capable staff
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Mini fridge
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide
  • Safe
  • Soundproofing
  • Turndown service

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Policies

Check-in

82% of travellers were happy with check-in
Check-in from 3:00 PM - 4:00 AM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express checkout

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of INR 1000 per pet, per night

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for INR 2000 per stay.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Breakfast fee: between INR 599 and INR 999 for adults, and INR 299 and INR 599 for children (approximately)
  • Airport shuttle fee: INR 1200 per vehicle (one-way, maximum occupancy 02)
  • Pet fee: INR 1000 per pet, per night
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: INR 2000 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the swimming pool, health club, fitness facility or hot tub

Property is also known as

Novotel New Delhi Aerocity Hotel
Novotel Aerocity Hotel
Novotel Aerocity
Novotel New Delhi Aerocity
Novotel New Delhi Aerocity Hotel Hotel
Novotel New Delhi Aerocity Hotel New Delhi
Novotel New Delhi Aerocity An AccorHotels Brand
Novotel New Delhi Aerocity Hotel Hotel New Delhi

Frequently asked questions

Does Novotel New Delhi Aerocity Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at ?

As of 3 Oct,2022, prices found for a 1-night stay for 2 adults at on 4 Oct,2022 start from S$138.32, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Novotel New Delhi Aerocity Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of INR 1000 per pet, per night.

How much is parking at Novotel New Delhi Aerocity Hotel?

Self-parking and valet parking are free at this property.

What time is check-in at Novotel New Delhi Aerocity Hotel?

Check-in is from 3:00 PM - 4:00 AM. A fee applies for early check-in (amount may vary, subject to availability). Late check-in is available during limited hours.

What time is check-out at Novotel New Delhi Aerocity Hotel?

Checkout is at noon. Late checkout is available for a fee (amount may vary, subject to availability).

Does Novotel New Delhi Aerocity Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of INR 1200 per vehicle applies.

Where is Novotel New Delhi Aerocity Hotel located?

Located in Aerocity, this spa hotel is 0.3 mi (0.6 km) from Worldmark, and within 6 mi (10 km) of DLF Promenade Vasant Kunj and DLF Emporio Vasant Kunj. Ambience Mall and DLF Cyber City are also within 6 mi (10 km). Delhi Aero City Station is 10 minutes by foot.

Overall score and ratings

4.0

Very good

Rating 5 - Excellent. 336 out of 741 reviews
5 - Excellent 45%
Rating 4 - Good. 227 out of 741 reviews
4 - Good 31%
Rating 3 - Okay. 85 out of 741 reviews
3 - Okay 11%
Rating 2 - Poor. 45 out of 741 reviews
2 - Poor 6%
Rating 1 - Terrible. 48 out of 741 reviews
1 - Terrible 6%

4.3/5

Cleanliness

4.1/5

Staff & service

4.2/5

Amenities

4.2/5

Property conditions & facilities

4.0/5

Eco-friendliness

4/5 Good

Selvaranee
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little too busy hotel. Luggage storage pre transport was a bit messy
Stayed 1 night in Sep 2022

1/5 Terrible

Pawan
Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst experience. Unfriendly staff. Broken beds. High wait time for any placed order. Lack of ammenities. Not recommended at all. Should look at alternatives not this hotel
Stayed 1 night in Sep 2022

5/5 Excellent

Chirag
Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good clean property and friendly features. Close to airport.
Stayed 3 nights in Aug 2022

5/5 Excellent

Joyshri
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very convenient and comfortable place for global travelers, transiting to diverse locations. Our flight came in at night and the hotel had a taxi waiting for us. This is a particularly good facility for people like us who are in their eighties and need consideration, hygienic conditions and courtesy. The hotel staff is very kind and patient. Thank you😊
Stayed 1 night in Aug 2022

5/5 Excellent

Swapnil, AUSTIN
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent and helping. Location was a big plus. All n all a comfortable stay.
Stayed 3 nights in Jul 2022

1/5 Terrible

Kurmanadha Rao
Business traveller
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
I have opted non-smoking room but its smoking room, tables surfaces are gummy
Stayed 1 night in Jul 2022

5/5 Excellent

Ram
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at this hotel
Stayed 1 night in Jul 2022

3/5 Okay

PARMEET
Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Decent hotel. I would say this is a strong 4 star and not 5 star. There are still many areas of improvement. - delivery and timing of room service - bell man services - front desk/warmth - we requested a late check out and the front desk was negotiating a chargeable rate. The initial rate provided for a half day extension was almost equal to a full day rack rate. Overall recommend the hotel. Good stay and we were comfortable with the kids.
Stayed 2 nights in Jul 2022

5/5 Excellent

shani
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing breakfast. safe surroundings. Polite staff
Stayed 1 night in Jul 2022

5/5 Excellent

ravinder
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional hotel. Close to Aerocity (tons of great restaurants and night life). Close airport. Strongly recommend this hotel. Thank you to Shashank fir outstanding service.
Stayed 3 nights in Jul 2022