We stayed here for two nights. I travel a lot and the service level even according to"Indian" 3 star hotels was an absolute mess. The bar staff is terrible, they don't approach you and ask if they can be of service, then they don't even ask for another beer/drink, don't ask for food, I literally had to leave the bar, go and speak to the duty manager the first night and raising the issue. One would think after that, the next night would get better... But no, nothing doing. Same issue the second night. Then we had a team meeting rented their business center... We then had 10 of us there for lunch. Our staff ordered and Indian lunch and we sat at the table 1 hour had passed and lunch wasn't made, again had to escalate and create a huge scene there. All in all the service is terrible absolutely terrible. Unclear how the GM and owners are running this hotel, but I can tell you the service is terrible.