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Shangri-La Eros, New Delhi

Photo gallery for Shangri-La Eros, New Delhi

Exterior
Garden
Horizon Deluxe, Room, 2 Single Beds | Minibar, in-room safe, desk, blackout curtains
Bar (on property)
Reception

Overview of Shangri-La Eros, New Delhi

VIP Access

Shangri-La Eros, New Delhi

5.0 star property

9.0/10 Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
Map
19, Ashoka Road, Connaught Place, New Delhi, Delhi N.C.R, 110001

Explore the area

  • Popular LocationGurudwara Bangla Sahib14 min walk
  • Popular LocationJantar Mantar15 min walk
  • Popular LocationIndia Gate9 min drive
  • AirportDelhi (DEL-Indira Gandhi Intl.)45 min drive

Room options

About this area

New Delhi

Located in Connaught Place neighbourhood, Shangri-La Eros, New Delhi is connected to a shopping centre. India Gate and Rashtrapati Bhavan are notable landmarks, and travellers looking to shop may want to visit Chandni Chowk. Travelling with kids? Consider Delhi Zoo, or check out an event or a game at Talkatora Stadium.
Visit our New Delhi travel guideOpens in a new window
Map

What's nearby

  • Kasturba Gandhi Marg - 12 min walk
  • Gurudwara Bangla Sahib - 14 min walk
  • Jantar Mantar - 15 min walk
  • Parliament of India - 3 min drive
  • India Gate - 9 min drive

Getting around

  • New Delhi Tilak Bridge Station - 3 min drive
  • Janpath Station - 6 min walk
  • Indira Gandhi International Airport (DEL) - 44 min drive

Restaurants

  • Comesum - 9 min walk
  • Mister Chai - 1 min walk
  • Tamra - 1 min walk
  • The Spice Route - 7 min walk
  • Sky Louge - 2 min walk

About this property

Shangri-La Eros, New Delhi

5-star luxury hotel located in Connaught Place
Located close to India Gate and Rashtrapati Bhavan, Shangri-La Eros, New Delhi provides a return airport shuttle, shopping on site and a cafe. Indulge in a Thai massage, Ayurvedic treatments and aromatherapy at CHI, The Spa, the on-site spa. Be sure to enjoy a meal at any of the 3 on-site restaurants, which feature local and international cuisine and garden views. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and a hair salon.
Additional perks include:
  • An outdoor pool and a children's pool, with sunloungers, pool umbrellas and a lifeguard on site
  • Free self-parking and valet parking
  • Buffet breakfast (surcharge), limo/town car service and express check-out
  • ATM/banking services, 3 meeting rooms and concierge services
  • Guest reviews say great things about the dining options and location
Room features
All 320 rooms boast comforts, such as 24-hour room service and pillow menus, as well as thoughtful touches, such as air conditioning and dressing gowns. Guest reviews highly rate the overall comfort rooms at the property.
More amenities include:
  • Childcare services and free infant beds
  • Bathrooms with designer toiletries and deep-soaking baths
  • LCD TVs with premium channels and DVD players
  • Fridges, coffee/tea makers and daily housekeeping

Languages

English, Hindi

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the standard cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (WHO)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free uncovered self-parking on site
  • Free uncovered valet parking on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: INR 2360 for adults and INR 1180 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Tamra
  • Mister Chai
  • Sorrento
  • Shang Palace
  • Grappa

Things to do

  • 24-hour health club
  • Children's pool
  • Full-service spa
  • Lifeguards on site
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • DVD player
  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms - 3

Outdoors

  • Garden
  • Lifeguards on site
  • Pool sunloungers
  • Pool umbrellas

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - Swedish
  • Massage - Thai
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (selected rooms)
  • Braille signage
  • Lift
  • In-room accessibility
  • Roll-in shower (selected rooms)
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Pillow menu

Bathroom

  • Dressing gowns
  • Deep-soaking bath
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • DVD player
  • LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Fridge

More

  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

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Policies

Check-in

Check-in from 2:00 PM - 1:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for INR 1500 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately INR 2360 for adults and from INR 1180 for children
  • Airport shuttle fee: INR 3833 per room (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: INR 1500 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Eros Hotel
Eros Hotel New Delhi
Eros New Delhi
Eros New Delhi Hotel
Hotel Eros
Hotel Eros New Delhi
Shangri-La s Eros
Shangri-La s Eros Hotel
Shangri-La s Eros Hotel New Delhi
Shangri-La s Eros New Delhi
Shangri La's Eros Hotel New Delhi
Shangri La's Eros Hotel
Shangri La's Eros New Delhi
Shangri La's Eros
Shangri-La's Eros Hotel New Delhi
Shangri-La's Eros Hotel
Shangri-La's Eros New Delhi
Shangri-La's Eros
Shangri La’s Eros Hotel New Delhi
Shangri Eros, Delhi Delhi
Shangri-La Eros, New Delhi Hotel
Shangri La's Eros Hotel New Delhi
Shangri-La Eros, New Delhi New Delhi
Shangri-La Eros, New Delhi Hotel New Delhi

Frequently asked questions

Does Shangri-La Eros, New Delhi have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at ?

As of 23 Mar,2023, prices found for a 1-night stay for 2 adults at on 7 Apr,2023 start from S$247.72, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Shangri-La Eros, New Delhi pet-friendly?

No, pets are not allowed at this property.

How much is parking at Shangri-La Eros, New Delhi?

Self-parking and valet parking are free at this property.

What time is check-in at Shangri-La Eros, New Delhi?

Check-in is from 2:00 PM - 1:00 PM. A fee applies for early check-in (subject to availability).

What time is check-out at Shangri-La Eros, New Delhi?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Shangri-La Eros, New Delhi provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of INR 3833 per room applies.

Where is Shangri-La Eros, New Delhi located?

This family-friendly New Delhi hotel is located in the historical district, within 2 mi (3 km) of India Gate and Rashtrapati Bhavan. Lodhi Garden and Jama Masjid are also within 3 mi (5 km). Janpath Station is 6 minutes by foot and Patel Chowk Station is 7 minutes.

Shangri-La Eros, New Delhi Reviews

Shangri-La Eros, New Delhi Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 671 out of 997 reviews" "
" "10 - Excellent 67%
Rating 8 - Good. 235 out of 997 reviews" "
" "8 - Good 24%
Rating 6 - Okay. 46 out of 997 reviews" "
" "6 - Okay 5%
Rating 4 - Poor. 25 out of 997 reviews" "
" "4 - Poor 3%
Rating 2 - Terrible. 20 out of 997 reviews" "
" "2 - Terrible 2%

9.3/10

Cleanliness

9.1/10

Staff & service

9.1/10

Amenities

9.0/10

Property conditions & facilities

8.7/10

Eco-friendliness

Reviews

10/10 Excellent

Piper

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel in Delhi! So happy we chose to stay here. The room and hotel itself is gorgeous. One of the most comfortable beds I've slept in at a hotel. Mister Chai is an adorable tea/coffee shop in the lobby - delicious drinks! The staff was so friendly and hospitable - we felt very taken care of. Would definitely stay here again if we're in the area!

6/10 Okay

Junthip

Stayed 1 night in Feb 2023

8/10 Good

Rosemary, edinburgh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shangri-La is always a safe bet and this one is quite a good location A bit cheeky with transport as we ended up doing Uber which was much more economical
Stayed 5 nights in Feb 2023

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Feb 2023

8/10 Good

Alfredo, Hartsdale

Liked: Staff & service, amenities, property conditions & facilities
The hotel is nice, however what makes it stand out is the staff, they are simply very professional and friendly and ready to please a client in anything possible. One staff I particularly want to mention is Khushboo Yadab, she is very efficient and a problem solver and very friendly.
Stayed 5 nights in Jan 2023

10/10 Excellent

Shamik

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Convenient location, in the best part of Delhi.
Stayed 2 nights in Jan 2023

10/10 Excellent

heewan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a comfortable and nice hotel. Above all, it was good to take a bath because there was a bathtub. Breakfast and dinner buffet are also excellent. I think here is this is top class qualities food and hotel in india
Stayed 1 night in Jan 2023

6/10 Okay

Badal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2023

10/10 Excellent

Ellie

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel with excellent customer service. Room was great, room service and breakfast buffet fantastic. Highly recommend the Shangri La hotel!
Stayed 1 night in Jan 2023

10/10 Excellent

Tim