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The Metropolitan Hotel and Spa New Delhi

Photo gallery for The Metropolitan Hotel and Spa New Delhi

Primary image
Outdoor pool, open 6:30 AM to 10:00 PM, pool umbrellas, pool loungers
Outdoor pool, open 6:30 AM to 10:00 PM, pool umbrellas, pool loungers
Outdoor pool, open 6:30 AM to 10:00 PM, pool umbrellas, pool loungers
View from room

Overview of The Metropolitan Hotel and Spa New Delhi

VIP Access

The Metropolitan Hotel and Spa New Delhi

5.0 star property

4.0/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
Map
Bangla Sahib Road, Connaught Place, New Delhi, Delhi N.C.R, 110 001

Explore the area

  • Popular LocationGurudwara Bangla Sahib10 min walk
  • Popular LocationLaxminarayan Temple17 min walk
  • Popular LocationKasturba Gandhi Marg19 min walk
  • AirportDelhi (DEL-Indira Gandhi Intl.)39 min drive

VIP Access

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  • Expect exceptional service
  • Extra savings and perks for Rewards members
Learn more about VIP Access

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About this area

New Delhi

The Metropolitan Hotel and Spa New Delhi is located in Connaught Place, a neighbourhood in New Delhi, and is near a metro station. Gurudwara Bangla Sahib and India Gate are notable landmarks, and travellers looking to shop may want to visit Chandni Chowk. Travelling with kids? Consider KidZania Delhi NCR and Worlds of Wonder. Spend some time exploring the area's activities, including outlet shopping.
Visit our New Delhi travel guideOpens in a new window
Map

What's nearby

  • Gole Market - 6 min walk
  • Gurudwara Bangla Sahib - 10 min walk
  • Laxminarayan Temple - 17 min walk
  • Kasturba Gandhi Marg - 19 min walk
  • Jantar Mantar - 2 min drive

Getting around

  • New Delhi Shivaji Bridge Station - 3 min drive
  • Shivaji Stadium Station - 9 min walk
  • Indira Gandhi International Airport (DEL) - 39 min drive

About this property

The Metropolitan Hotel and Spa New Delhi

Family-friendly New Delhi hotel in Connaught Place, walk to Gurudwara Bangla Sahib
Along with 3 restaurants, this hotel has a full-service spa and an outdoor pool. Free WiFi in public areas and free valet parking are also provided. Additionally, a health club, a bar/lounge and a snack bar/deli are on-site.
The Metropolitan Hotel and Spa New Delhi offers 178 accommodations with minibars and a safe. This accommodation offers separate sitting areas. Beds feature down comforters. A pillow menu is available. 32-inch LED televisions come with premium cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

This New Delhi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool and a spa tub are on site. Other recreational amenities include a health club and a steam room.
NeoVeda Spa has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is equipped with a spa tub and a steam room.

The spa is open daily.

Languages spoken

English, Hindi

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60ยฐC or hotter
Guest accommodations are sealed after cleaning
Follows the industry cleaning and disinfection practices of Operational Recommendations for Hotels (FHRAI - India)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free secured, covered self-parking on site
  • Free secured, covered valet parking on site
  • Wheelchair-accessible parking and van parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • 24-hour train station pick-up shuttle (surcharge)
  • Train station shuttle on request
  • Bus station shuttle (surcharge)
  • Limo/town car service
  • Shopping centre shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AMโ€“10:30 AM: INR 1000 for adults and INR 1000 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Sakura Japanese Restauran
  • Chutney Indian Restaurant
  • Zing Restaurant

Things to do

  • Designer shops
  • Fitness centre
  • Full-service spa
  • Lifeguards on site
  • Outdoor pool
  • Shopping
  • Hot tub
  • Steam room

Family friendly

  • High chair
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Lockers available

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space (6500 square feet)
  • Meeting rooms - 3

Outdoors

  • Lifeguards on site
  • Pool sunloungers
  • Pool umbrellas

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Handrails in stairwells
  • In-room accessibility
  • Low-height bed
  • Low-height worktop and sink
  • Low-height desk
  • Low-height door lock
  • Low-height view port in door
  • Pool access ramp on site
  • Raised toilet seat
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 32-inch LED TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service

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Policies

Check-in

Check-in from noon - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express checkout

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child 11 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for INR 2000.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: INR 1000 for adults and INR 1000 for children (approximately)
  • Airport shuttle fee: INR 2500 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: INR 2000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds and high chair
This property accepts credit cards, debit cards and cash
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:30 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hotel Metropolitan New Delhi
Metropolitan Hotel New Delhi
Metropolitan New Delhi
Metropolitan New Delhi Hotel
New Delhi Metropolitan
New Delhi Metropolitan Hotel
The Metropolitan Delhi Delhi
The Metropolitan Hotel Spa New Delhi
The Metropolitan Hotel and Spa New Delhi Hotel
The Metropolitan Hotel and Spa New Delhi New Delhi
The Metropolitan Hotel and Spa New Delhi Hotel New Delhi

Overall score and ratings

4.0

Very good

Rating 5 - Excellent. 420 out of 987 reviews
5 - Excellent 43%
Rating 4 - Good. 347 out of 987 reviews
4 - Good 35%
Rating 3 - Okay. 117 out of 987 reviews
3 - Okay 12%
Rating 2 - Poor. 51 out of 987 reviews
2 - Poor 5%
Rating 1 - Terrible. 52 out of 987 reviews
1 - Terrible 5%

4.2/5

Cleanliness

4.2/5

Staff & service

4.0/5

Amenities

4.0/5

Property conditions & facilities

3.8/5

Eco-friendliness
Write a review

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were a bit old - carpets were old. Bathrooms were smelling a bit (without usage) Other than that experience was good
Stayed 3 nights in Jun 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceeded my expectations!
Stayed 2 nights in Jun 2022

4/5 Good

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious and comfortable. Very helpful staff. Overall I had great experience.
Stayed 2 nights in Jun 2022

5/5 Excellent

Travelled with family
Liked: Staff & service, amenities
nice place to stay.
Stayed 1 night in Jun 2022

2/5 Poor

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The first room that was give was very bad the room was awful nothing was working properly, bathroom was dirty, the room was looking as if it was not cleaned after the previous guest checked out. Once complained another room was issued, which was also having some issues I was tier of complaining so adjust. I would never take this option next time.
Stayed 5 nights in May 2022

1/5 Terrible

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Worst hotel
Stayed 2 nights in May 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located at heart of the city, close to market place and food joints. Amazing location. Staff was mostly helpful especially the guards in guiding us on directions and markets around. Highly recommend.
Stayed 2 nights in May 2022

3/5 Okay

Business traveller
Liked: Staff & service
Toilets stink when you use them. There are sockets that complies with universal plugin to charge laptops or phones. No USB charging points. No coffee makers in the room. Nuts and biscuits kept on table right next complimentary water bottles confusing and billed if they are used.
Stayed 1 night in May 2022

3/5 Okay

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Not soo cool!! Not worth it !! Wouldnโ€™t go again
Stayed 3 nights in Apr 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved my stay at the met.
Stayed 2 nights in Apr 2022