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Welcomhotel by ITC Hotels, Dwarka, New Delhi

Photo gallery for Welcomhotel by ITC Hotels, Dwarka, New Delhi

Primary image
Outdoor pool, pool umbrellas, pool loungers
Premium bedding, down duvets, Select Comfort beds, minibar
Premium bedding, down duvets, Select Comfort beds, minibar
Premium bedding, down duvets, Select Comfort beds, minibar

Overview of Welcomhotel by ITC Hotels, Dwarka, New Delhi

Welcomhotel by ITC Hotels, Dwarka, New Delhi

5.0 star property

3.7/5 Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
Map
Plot no 3, Sector 10, District Center, Dwarka, New Delhi, Delhi N.C.R, 110075

Explore the area

  • Popular LocationDwarka District Court6 min walk
  • Popular LocationVenkateshwar Hospital4 min drive
  • Popular LocationDada Dev Mandir4 min drive
  • AirportDelhi (DEL-Indira Gandhi Intl.)35 min drive

Choose dates to view prices

About this area

New Delhi

Located in Dwarka neighbourhood, Welcomhotel by ITC Hotels, Dwarka, New Delhi is connected to a shopping centre. Iskcon Temple and Rashtrapati Bhavan are notable landmarks, and travellers looking to shop may want to visit Worldmark and Central Mall. Travelling with kids? Consider Adventure Island, or check out an event or a game at R.K. Khanna Tennis Complex. Spend some time exploring the area's activities, including golfing.
Visit our New Delhi travel guideOpens in a new window
Map

What's nearby

  • Dwarka District Court - 6 min walk
  • Manipal Hospital Delhi - 4 min drive
  • Venkateshwar Hospital - 4 min drive
  • Dada Dev Mandir - 4 min drive
  • Reliance Mall - 5 min drive

Getting around

  • New Delhi Palam Station - 6 min drive
  • Dwarka Sector 10 Station - 7 min walk
  • Indira Gandhi International Airport (DEL) - 35 min drive

About this property

Welcomhotel by ITC Hotels, Dwarka, New Delhi

Luxury hotel connected to a shopping centre in New Delhi with 3 restaurants
This hotel features 3 restaurants, a full-service spa and an outdoor pool. Free WiFi in public areas and free valet parking are also provided. Additionally, a health club, a bar/lounge and a 24-hour business centre are on-site.
Welcomhotel by ITC Hotels, Dwarka, New Delhi offers 322 accommodations with minibars and laptop-compatible safes. This individually furnished accommodation has separate sitting areas. Select Comfort beds feature down comforters and premium bedding. A pillow menu is available. 37-inch LCD televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include free newspapers and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club.
WelcomWellness SPA has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology.

The spa is open daily.

Languages spoken

English, Hindi

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60ยฐC or hotter
Guest accommodations are sealed after cleaning
Follows the industry cleaning and disinfection practices of Operational Recommendations for Hotels (FHRAI - India)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Free in-room WiFi has a 3-device limit
  • Available in some public areas: Free WiFi and wired Internet
  • WiFi in public areas is free with a 3-device limit

Parking and public transport

  • Free secured, covered self-parking on site
  • Free secured, covered valet parking on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Local area shuttle (surcharge) up to 12.00 km
  • Limo/town car service
  • Shopping centre shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7 AMโ€“10:30 AM: INR 1000 for adults and INR 500 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Pavilion 75
  • Shanghai Club
  • Kebabs & Kurries

Things to do

  • Children's pool
  • Fitness centre
  • Full-service spa
  • Lifeguards on site
  • Outdoor pool
  • Shopping centre
  • Shopping

Family friendly

  • Children's pool
  • Corner/local shop
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Lockers available

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (23000 square feet)
  • A meeting room

Outdoors

  • Lifeguards on site
  • Pool sunloungers
  • Pool umbrellas

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Heating
  • Pillow menu
  • Premium bedding
  • Select comfort bed

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 37-inch LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free newspapers
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service

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Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express checkout

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests must present the reservation confirmation received after booking.
Please note that PAN cards are not accepted as identification at this property.
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Renovations and closures

The following facilities or services will be unavailable from August 25 2021 to July 31 2022 (dates subject to change):
  • One of the dining venues

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 8 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for INR 1500 per night.

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: INR 1000 for adults and INR 500 for children (approximately)
  • Airport shuttle fee: INR 1040 per vehicle (one-way)
  • Airport shuttle fee per child: INR 0
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: INR 1500 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Outside food and liquor are not permitted on the premises.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Up to 2 children 8 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Alcohol is not permitted at this property
Free in-room WiFi has a 3-device limit; WiFi in public areas is also free and has a 3-device limit
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

WelcomHotel
Welcom Hotel Dwarka Member ITC Hotel Group New Delhi
WelcomHotel Dwarka Hotel
WelcomHotel Dwarka Hotel New Delhi
WelcomHotel Dwarka New Delhi
Welcom Dwarka Member ITC Hotel Group New Delhi
Welcom Dwarka Member ITC Hotel Group
Welcom Hotel Dwarka Member ITC Hotel Group
WelcomHotel Dwarka Member ITC Hotel Group
WelcomHotel Dwarka
WelcomHotel Dwarka Member ITC Hotel Group
Welcomhotel by ITC Hotels, Dwarka, New Delhi Hotel
Welcomhotel by ITC Hotels, Dwarka, New Delhi New Delhi
Welcomhotel by ITC Hotels, Dwarka, New Delhi Hotel New Delhi

Overall score and ratings

3.7

Good

Rating 5 - Excellent. 339 out of 987 reviews
5 - Excellent 34%
Rating 4 - Good. 304 out of 987 reviews
4 - Good 31%
Rating 3 - Okay. 156 out of 987 reviews
3 - Okay 16%
Rating 2 - Poor. 104 out of 987 reviews
2 - Poor 11%
Rating 1 - Terrible. 84 out of 987 reviews
1 - Terrible 9%

4.1/5

Cleanliness

3.8/5

Staff & service

3.9/5

Amenities

3.8/5

Property conditions & facilities

3.5/5

Eco-friendliness
Write a review

4/5 Good

Business traveller
Liked: Cleanliness, staff & service
Need to increase their currency extange limit and in rooms get better fridges .
Stayed 2 nights in Jun 2022

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kunal was excellent at checkin. Samiksha was also very helpful.Great service. Bathroom shud have exhaust fans. Interconnected rooms shud have full length mirrors. Microwaves in rooms would be very useful. Staff is very polite and helpful. Overall a great experience!
Stayed 7 nights in Jun 2022

1/5 Terrible

Travelled with family
Disliked: Amenities, property conditions & facilities
The bathrooms are not fit for anyone older than 60. The property as slippery floors and no bath mats. There were plumbing issues in the bathroom as well
Stayed 1 night in Jun 2022

4/5 Good

Business traveller
Liked: Cleanliness, staff & service
Property near metro station
Stayed 6 nights in Jun 2022

1/5 Terrible

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
I call front desk 3 times about ac not working no one came to fix it and we slept without ac.
Stayed 1 night in May 2022

1/5 Terrible

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was pathetic. I was bitten multiple times by the bedbugs. Pool was closed for no reason. Water from the washroom floods the room. Poorly designed washroom with no restraints on the water from coming out of shower. Dirty linens.
Stayed 3 nights in May 2022

4/5 Good

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed with family for 2 nights. Overall the stay was pleasant and enjoyed my stay. The staffs are polite and helpful. I felt that the dining options are little more pricier comparatively. But would recommend for a safe short stay with family.
Stayed 2 nights in Apr 2022

3/5 Okay

Business traveller
Liked: Cleanliness, staff & service
Hotel needs upgrade. It is ageing and it is visible all around. Though rooms are specious. Lifts are too narrow and someone might feel claustrophobic inside them.
Stayed 1 night in Apr 2022

1/5 Terrible

Travelled with family, Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
AC was not working for first 4-5 hours until technician came couple of times. Food was stale for 1750 per person in Pavilion 75. I want my money back for sure
Stayed 2 nights in Apr 2022

1/5 Terrible

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
when i check into the room that a fridge was not working AC wasnโ€™t working phone was not working and the staff was really lazy
Stayed 1 night in Apr 2022