Outdoor pool, open 8 AM to 8 PM, free pool cabanas, pool loungers

Reviews of Aloft Delray Beach

3 out of 5
Aloft Delray Beach
202 Southeast 5th Avenue, Delray Beach, FL

Reviews

8.8

Excellent

Rating 10 - Excellent. 283 out of 455 reviews" "
Rating 8 - Good. 102 out of 455 reviews" "
Rating 6 - Okay. 32 out of 455 reviews" "
Rating 4 - Poor. 20 out of 455 reviews" "
Rating 2 - Terrible. 18 out of 455 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities
Na
Stayed 3 nights in May 2024
Response from GM_Aloft Delray Beach on 10 May,2024
Hi Kimberly, thank you so much for taking the time to leave such a positive review! We are thrilled to hear that you had a great experience with our business. Your feedback means a lot to us and we truly appreciate your kind words. We strive to provide top-notch service to all of our customers, and we are delighted to hear that we were able to meet your expectations. If there is anything else we can do to enhance your experience in the future, please don't hesitate to let us know. We look forward to serving you again soon. Thanks again for choosing our business!

10/10 Excellent

Danielle

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this place! So nice and clean!
Stayed 5 nights in Mar 2024
Response from GM_Aloft Delray Beach on 10 May,2024
Hi Danielle! Thank you so much for taking the time to share your positive experience with us. We are thrilled to hear that you loved our place and found it nice and clean. Providing a welcoming and clean environment for our customers is a top priority for us, so it's great to know that we hit the mark with your visit. Your feedback is truly appreciated and will definitely be shared with our team. We hope to see you again soon and continue to provide you with excellent service. If there is anything else we can do to enhance your experience next time, please don't hesitate to let us know. Thank you again for choosing us and for your kind words!

10/10 Excellent

Jaziel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is excellent, very attentive and responsive. Property is easy to access and is very clean and well maintained. Beds are incredibly comfortable. Highly recommended!
Stayed 1 night in Apr 2024
Response from GM_Aloft Delray Beach on 2 May,2024
Hi Jaziel! Thank you so much for taking the time to share your positive experience with us. We're thrilled to hear that you found our staff to be excellent, attentive, and responsive. It's great to know that you found our property easy to access, clean, and well-maintained. We're also glad to hear that you enjoyed our comfortable beds. Your recommendation means a lot to us, and we appreciate your support. We hope to have the pleasure of welcoming you back again soon!

10/10 Excellent

Giovanni

Liked: Cleanliness
Amazing staff!
Stayed 1 night in Apr 2024
Response from GM_Aloft Delray Beach on 2 May,2024
Thank you so much for the kind words, Giovanni! We are thrilled to hear that you had a positive experience with our staff. Providing exceptional customer service is a top priority for us, and we are glad to hear that our team was able to meet your expectations. If there is anything else we can do to enhance your experience in the future, please don't hesitate to let us know. We appreciate your feedback and look forward to serving you again soon!

8/10 Good

ziyanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from GM_Aloft Delray Beach on 29 Apr,2024
Thanks for the rating. If there are any details you’d like to share about what we are doing well, we’d love to learn more!

10/10 Excellent

Anakary, Weston

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 1 night in Apr 2024
Response from GM_Aloft Delray Beach on 29 Apr,2024
Hi Anakary! Thank you so much for taking the time to leave us such a glowing review! We are thrilled to hear that you enjoyed our location. It's always great to hear positive feedback from our customers. We hope to continue providing you with top-notch service and a great experience. If there is anything else we can do to make your next visit even better, please don't hesitate to let us know. We appreciate your support and look forward to serving you again soon!

8/10 Good

Eileen

Liked: Amenities
It was a comfortable room, except air conditioning not great. There was a wedding reception on Saturday night and I could hear the bass when I tried to sleep. But nice place iverall.
Stayed 1 night in Apr 2024
Response from GM_Aloft Delray Beach on 29 Apr,2024
Hi Eileen, thank you for taking the time to leave us feedback. We're glad to hear that you found the room comfortable overall. We apologize for any inconvenience caused by the air conditioning and noise from the wedding reception. Your comments are valuable to us as we strive to provide the best experience for all our guests. If there's anything else you'd like to share or if you have any suggestions, please feel free to reach out. We hope to have the opportunity to welcome you back in the future for an even better stay.

10/10 Excellent

Dorothy

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone at the hotel was super nice, helpful and professional. The property is conveniently located and within walking distance to Atlantic Avenue where one can find plenty of dining options and other activities. The breakfast at the hotel is amazing!
Stayed 4 nights in Apr 2024
Response from GM_Aloft Delray Beach on 29 Apr,2024
Dorothy, thank you so much for taking the time to share your positive experience at our hotel. We are thrilled to hear that you found our staff to be accommodating and our property to be conveniently located. It's great to know that you enjoyed the breakfast as well! We strive to provide exceptional service and a comfortable stay for all of our guests, and we are delighted that we were able to meet your expectations. We hope to welcome you back again soon for another wonderful stay.

8/10 Good

Lori

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very nice…. Noisy however at night
Stayed 5 nights in Apr 2024
Response from GM_Aloft Delray Beach on 18 Apr,2024
Hi Lori, thank you for taking the time to leave us a review. We're glad to hear that you found your experience with us to be very nice. We apologize for any noise disturbances you experienced at night. Your feedback is important to us as we strive to create a comfortable environment for all of our guests. Please feel free to reach out to our front desk team during your next visit, and we will do our best to accommodate your preferences. We look forward to welcoming you back again soon.

10/10 Excellent

Sara

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from GM_Aloft Delray Beach on 3 Apr,2024
Hi Sara, thanks so much for the rating! We'd love to learn more about what we did to earn it.

2/10 Terrible

Tanya

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Jan 2024
Response from GM_Aloft Delray Beach on 3 Apr,2024
Hi Tanya, we’re sorry to see you didn’t have a positive experience. If you’d like to share any details, please send us a message.

6/10 Okay

frank

Liked: Cleanliness, staff & service
Property is dated, terrible pool, dark hallways, kitchen staff needs an upgrade food is basic needs a real chef, better bar staff required, pool side bar Must go, live plants and trees.
Stayed 7 nights in Mar 2024
Response from GM_Aloft Delray Beach on 18 Mar,2024
Hi Frank, thank you for taking the time to share your feedback with us. We're sorry to hear that your experience at our property did not meet your expectations. We appreciate your comments regarding the pool, hallways, kitchen staff, and bar service. Your feedback is valuable to us as we are always looking for ways to improve our services. We will address your concerns with the appropriate teams to ensure a better experience for our guests in the future. We hope you will give us another chance to provide you with a more enjoyable stay. Thank you again for your feedback.

10/10 Excellent

Bruce

Liked: Property conditions & facilities
Stayed 3 nights in Mar 2024
Response from GM_Aloft Delray Beach on 22 Mar,2024
Hi Bruce, thanks so much for rating us. We’d love to know what made your experience great!

10/10 Excellent

scott

Stayed 1 night in Mar 2024
Response from GM_Aloft Delray Beach on 27 Mar,2024
Thank you for the great rating. We’d love to learn more about what we did to earn it! Feel free to reach out with any details.

8/10 Good

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the staff. They were great. The only complaint was the shower and bath had a stopper that was drain stopper that was stuck, so that the water filled up quickly when I was taking a shower. The maintenance man came up and removed the stopper so that I could take a shower.
Stayed 3 nights in Mar 2024
Response from GM_Aloft Delray Beach on 8 Mar,2024
Hi Donald, thank you for taking the time to share your experience with us. We are pleased to hear that you found our staff to be great! However, we apologize for the inconvenience you experienced with the shower and bath stopper. We are glad to hear that our maintenance team was able to promptly address the issue for you. Your feedback is valuable to us as it helps us improve and ensure a positive experience for all our guests. We appreciate your understanding and hope to have the opportunity to welcome you back in the future for an even better stay. Thank you again for choosing our establishment.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 12 nights in Feb 2024
Response from GM_Aloft Delray Beach on 26 Feb,2024
Hi David! Thank you so much for taking the time to rate us, we would love to hear about your stay!

10/10 Excellent

Jean

Travelled with group
Liked: Amenities
Excellent
Stayed 1 night in Jan 2024
Response from GM_Aloft Delray Beach on 31 Jan,2024
We’re thrilled to hear you had a positive experience, we hope you return soon!

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Funky modern hotel, nice rooms
Stayed 2 nights in Jan 2024
Response from GM_Aloft Delray Beach on 29 Jan,2024
Hi John! Thank you so much for taking the time to leave us a review. We're thrilled to hear that you enjoyed your stay at our "funky modern hotel" and enjoyed the rooms. It's always our goal to provide a great experience for our guests. We hope to welcome you back again soon!

10/10 Excellent

Angela-Lynn, Riverdale

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from GM_Aloft Delray Beach on 24 Jan,2024
Hi Angela-Lynn, thanks so much for rating us. Is there anything you’d like to share that we can pass along to the team?

10/10 Excellent

Jackie

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The shower pressure kinda sucked
Stayed 3 nights in Jan 2024
Response from GM_Aloft Delray Beach on 16 Jan,2024
Hi Jackie, Thank you for taking the time to leave us a review. We appreciate your feedback and apologize for any inconvenience you experienced with the shower pressure. We value your input and will definitely take it into consideration as we continually strive to improve our services. If you have any other concerns or questions, please feel free to reach out to us. Thank you again for your review, and we hope to have the opportunity to serve you better in the future.

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from GM_Aloft Delray Beach on 16 Jan,2024
We’re thrilled to hear you had a positive experience. We’d love to learn more about what we did to earn it!

10/10 Excellent

Jose

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff (Love, Steven and Jose) were very helpful throughout our stay. The Hotel is clean and close to great restaurants and beaches.
Stayed 2 nights in Dec 2023
Response from GM_Aloft Delray Beach on 9 Jan,2024
Hi Jose, Thank you so much for taking the time to share your experience with us. We are thrilled to hear that our staff were helpful throughout your stay. We take pride in providing a clean environment for our guests and it's great to know that you found our hotel to be clean. We are also glad to hear that our location was convenient for you, with great restaurants and beaches nearby. We appreciate your feedback and hope to welcome you back again in the future.

8/10 Good

Cathy

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Came back to room after being gone 7 hours (3:30) Room not cleaned called desk said housekeeping there until 5 asked if they could come at 4:30 so we could get cleaned up 10 minutes later they came sent lady away told to come back at 4:30 left a bottle of water in room no mention of it not being free. Got charged at check out House keeping did not restock our coffee and tea either
Stayed 2 nights in Dec 2023
Response from GM_Aloft Delray Beach on 28 Dec,2023
Dear Cathy,Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced regarding the timing of the housekeeping service and the miscommunication about the bottle of water. We understand how frustrating this must have been for you.Please know that we have addressed these issues with our housekeeping team to ensure that they do not happen again in the future. We greatly appreciate your feedback as it helps us improve our services.We apologize for any inconvenience caused and hope to have the opportunity to welcome you back in the future and provide you with a seamless and enjoyable stay.

10/10 Excellent

susan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient. Nice pool and bar outside pool area. Nice lobby and bar. Good breakfast.
Stayed 5 nights in Dec 2023
Response from GM_Aloft Delray Beach on 28 Dec,2023
Hi Susan, Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that you found our hotel convenient and enjoyed our pool and bar area. We take great pride in creating a welcoming atmosphere for our guests, so it's wonderful to know that you appreciated our lobby and bar as well. We're glad you enjoyed our breakfast too. Your kind words mean a lot to us, and we hope to have the pleasure of welcoming you back in the future. Safe travels!

8/10 Good

Mary Ann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from GM_Aloft Delray Beach on 28 Dec,2023
Thank you for the great rating. If there are any details you’d like to share about what we are doing well, we’d love to learn more!

10/10 Excellent

Lydia Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from GM_Aloft Delray Beach on 22 Nov,2023
Hello Lydia! Thank you so much for your rating, we would love to hear what we did to earn it!

10/10 Excellent

Bruce

Stayed 2 nights in Nov 2023
Response from GM_Aloft Delray Beach on 28 Dec,2023
Hi Bruce, thanks so much for rating us. Is there anything you’d like to share that we can pass along to the team?

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great team and great location. My favorite place to stay in Delray.
Stayed 4 nights in Oct 2023
Response from GM_Aloft Delray Beach on 13 Nov,2023
Hello Kimberly! Thank you so much for the very sweet review and rating. We hope you return soon!

10/10 Excellent

Natalie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from GM_Aloft Delray Beach on 29 Oct,2023
Hi Natalie! Thank you for your rating! We would love to hear more about your experience. Feel free to reach out!

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2023
Response from GM_Aloft Delray Beach on 29 Oct,2023
Hi Mike! Thank you for the rating, is there anything you'd like to share with us about your experience?

10/10 Excellent

Isail

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love that they are Dog friendly, I just wish that they offered free guest parking.
Stayed 2 nights in Oct 2023
Response from GM_Aloft Delray Beach on 29 Oct,2023
Hi Isail! We are glad we were able to provide a safe environment for you and your pet! We are sorry if you experienced any inconvenience parking, we will make sure to take this into consideration. Have a nice day, we hope you return soon!

4/10 Poor

Rebecca

Travelled with partner
Liked: Property conditions & facilities
My room was dirty with trash on the floor when I walked in. My door got jammed on Saturday night. They opened it but it didn't solve the problem of being able to open the door. It kept getting jammed so very inconvenient. And i am sure this is unsolvable but the elevators are way to slow.
Stayed 2 nights in Oct 2023
Response from GM_Aloft Delray Beach on 16 Oct,2023
Rebecca, We are sorry to hear that you did not enjoy your stay with us. We are having our maintainace team look into the situation with your guest door. We hope you give us another opportunity to show you the exceptional service that we are known for.

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very clean, the area is quiet. The staff was very nice at checkin. Our room is large enough and the bed comfortable period. It's just a few minutes walk to dining and shopping.
Stayed 1 night in Oct 2023
Response from GM_Aloft Delray Beach on 15 Oct,2023
Hi Jennifer! Thank you so much for your kind words about our property. We're thrilled to hear that you enjoyed your stay and found our staff to be friendly. We're also glad you appreciated the cleanliness and convenient location. We hope to welcome you back soon!

10/10 Excellent

Josh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughter and I had a great time during our stay. The staff was very accommodating and the facilities were clean and well-kept. Would definitely stay at Aloft in the future.
Stayed 2 nights in Oct 2023
Response from GM_Aloft Delray Beach on 15 Oct,2023
Hello Josh! Thank you for your honest review and rating, we appreciate the kind words as well. We are thrilled you had a nice stay, please return soon. Have a nice day!

8/10 Good

Gerard

Travelled with partner
Liked: Cleanliness
Place was ok. Close to everything in Delray. Staff was nice and place was clean
Stayed 4 nights in Oct 2023
Response from GM_Aloft Delray Beach on 9 Oct,2023
Gerard, Thank you so much for taking the time to rate us. Thank you for the kind words about our staff. We hope you come back soon!

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend Getaway
Stayed 1 night in Sep 2023
Response from GM_Aloft Delray Beach on 9 Oct,2023
Robert, thank you so much for the perfect 10. We are so glad you had a nice time! We would love to hear more about your experience! We hope you stay with us again!

2/10 Terrible

NALIDA

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room is so uncomfortable, fan is making noise. In the middle of the night we had to call front desk to come turn off the fan it was too much. Room is not that comfortable, the closet is while open no microwave in room.
Stayed 1 night in Oct 2023
Response from GM_Aloft Delray Beach on 2 Oct,2023
Hello Nalida, thanks for taking the time to rate us and write us a review. We are sorry to hear that you found the room uncomfortable, though we hope each guest understands that we do our very best to provide a relaxing stay by constantly updating our rooms and their amenities. Though, we are happy to hear our staff was ready to help at a moment's notice when the fan was disrupting your sleep. As well as this, microwaves are available to guests at request, so please do feel free to reach out to us for any appliances you may need during your stay. We hope you return soon with an open mind, so we may provide you with a much more relaxing and enjoyable experience. Have safe travels!

10/10 Excellent

Landy, Greenacres

Liked: Cleanliness, staff & service, property conditions & facilities
We will totally book here again! Bed is soooo comfortable
Stayed 2 nights in Sep 2023
Response from GM_Aloft Delray Beach on 2 Oct,2023
Thank you, Landy! We're thrilled to hear you had a comfortable stay. We appreciate your feedback and look forward to welcoming you back in the future.

10/10 Excellent

R. Bernard

Stayed 2 nights in Sep 2023
Response from GM_Aloft Delray Beach on 15 Oct,2023
Hello R. Bernard, thank you for your rating! We would love to hear more about your experience, please feel free to reach out with any details. Have a nice day!

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff. Felt like I was family.
Stayed 2 nights in Sep 2023
Response from GM_Aloft Delray Beach on 21 Sept,2023
Richard, Thank you so much for the 5 star review, we are so glad you had a nice time! Thank you for the kind words about our staff. We hope you stay with us again!

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from GM_Aloft Delray Beach on 21 Sept,2023
Laura, Thank you so much for the 5 star review, we are so glad you had a nice time! We hope you stay with us again!

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from GM_Aloft Delray Beach on 9 Sept,2023
Hello Nicole! Thank you for the honest rating, we would love to hear more about your experience!

6/10 Okay

Cynthia

Travelled with partner
Liked: Amenities
Disliked: Property conditions & facilities
We liked the property. However shower did not work or bathtub drain. Staff was very nice.
Stayed 1 night in Sep 2023
Response from GM_Aloft Delray Beach on 9 Sept,2023
Hi Cynthia! Thank you for reviewing and rating us! We appreciate your concern regarding some of the amenities that were not working at the time of your stay. We encourage our guests to let our staff know when something is wrong so we can accommodate you and ensure a stress free, comfortable stay. Thank you again and have an amazing day!

10/10 Excellent

John R., Shrewsbury

Travelled with partner
Liked: Amenities
The hotel was just perfect!!!!! Beautiful, clean, great staff & walking distance to so much!!!! Loved it????
Stayed 2 nights in Aug 2023
Response from GM_Aloft Delray Beach on 29 Aug,2023
Hello John! We are absolutely thrilled to hear your excitement surrounding your stay. Thank you so much for the kind words, please return again soon!

10/10 Excellent

James, West New York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in Aug 2023
Response from GM_Aloft Delray Beach on 26 Aug,2023
Thank you so much for the 5 star review, we are so glad you had a nice time! We hope you stay with us again!

4/10 Poor

Frank

Stayed 2 nights in Aug 2023
Response from GM_Aloft Delray Beach on 23 Aug,2023
We are so sorry you did not enjoy your stay. Is there anything you’d like to share that we can pass along to the team?

10/10 Excellent

kacey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from GM_Aloft Delray Beach on 16 Aug,2023
Hi Kacey! Thank you so much for the rating. We'd love to hear more about what made your experience so nice!

10/10 Excellent

Michelle Stacey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lots of walk to options. The Is property was unique with hip vibe. Lots of people with pets but the property was well kept and clean. No indication of animals other than seeing people with them.
Stayed 4 nights in Aug 2023
Response from GM_Aloft Delray Beach on 15 Aug,2023
Hi Michelle! Thank you for these kind words. We appreciate that you have noticed our efforts to maintain a beautiful, clean space for our guests! We are so glad you had a nice stay, and hope to see you again soon.

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from GM_Aloft Delray Beach on 7 Aug,2023
Luis, Thank you so much for the perfect 10 review, we are so glad you had a nice time! We hope you stay with us again!

8/10 Good

mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from GM_Aloft Delray Beach on 22 Jul,2023
Hi Mary! Thank you so much for the rating. Have an amazing day!