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Reviews of Hotel Grand Jasna

4 out of 5
Hotel Grand Jasna
Demanovska Dolina 71, Demanovska Dolina

Reviews

8.4

Very good

Rating 10 - Excellent. 49 out of 112 reviews" "
Rating 8 - Good. 38 out of 112 reviews" "
Rating 6 - Okay. 19 out of 112 reviews" "
Rating 4 - Poor. 5 out of 112 reviews" "
Rating 2 - Terrible. 1 out of 112 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

8/10 Good

Michal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2020

6/10 Okay

Kamil

If you get a standard room, it’s ok for 1 night..
We stayed at the standard room with breakfast + dinner option. The dinner was disappointing. The breakfast was ok but if you get a chance, stay next door, at the hotel Posta. It’s much better. The bed wasn’t very comfortable. We didn’t go to the spa as it seemed very busy and the spa area smelt of chlorine a lot. The hotel was very busy as it was a peak season. Next to the hotel, a huge hotel is being built now so expect some noise from the construction site. The location is great but again, I definitely recommend Hotel Posta which is 2 mins from Grand.
Stayed 1 night in Aug 2019
Response from hotel management on 10 Sept,2019
Dear Mr. Kamil, thank you very much for your visit and feedback. We really appreciate all your comments, which helps us to focus on right place. We are sorry that we didn´t fullfilled your expectations. If you like more calming atmosphere and brand new facilities, that the Hotel Pošta is the best option for you. Kind regards,

6/10 Okay

Zohar

Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019
Response from Eliška K., hotel manager on 11 Mar,2019
Dear Zohar, thank you for your visit and feedback. We really appreciate that. We hope, that we will have a chance to welcome you again. Kind regards, Eliška K., hotel manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Feb 2019
Response from Eliška K., hotel manager on 10 Apr,2019
Dear guest, thank you for your visit and feedfback. We are really happy that you were satisfied with the stay and we hope, that wer will have a chance to welcome you again. Kind regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spa facilities are superb and provide a wonderful way to relax after a hard days skiing. The hotel is well thought out, plenty of storage space in the bedrooms, great heated lockers in the boot room, excellent kids entertainment and a fab location with easy ski in/out access. Life outside the hotel is almost non existent so not suitable for people looking for a lively apres scene or night life.
Stayed 7 nights in Feb 2019
Response from Eliška on 27 Feb,2019
Dear guest, thank you very much for your visit and review. We are reall hyppy, that we have fulfilled your expectations and you were satisifed with all hotel´s services, facilities, rooms and comfortable ski in&out location. We hope, that we will have a chance to welcome you again. Kind regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Very good location
The staff was professional, friendly, and helpful. The room was very clean. The location was great for ski-in, ski-out. Our room was on floor 4 (there are only 4 floors). There was only 1 elevator that serviced the 4th floor. The other floors had access to 2 elevators. We had to wait quite a long time in the mornings to get the elevator to the ground floor... then take another elevator to the lower level where the ski storage room was located. It appeared that unlike all the other floors, 4th floor had not been renovated. It needs it!! The carpet was obviously quite old and just plain dreary. New, or additional pillows are needed as well... they were extremely flat. The breakfast and dinner were sufficient, but I've definitely had better at other ski hotels. This hotel has the potential be really fantastic. Had it not been for the staff and the cleanliness, we would have been very disappointed.
Stayed 2 nights in Feb 2019
Response from Eliška on 27 Feb,2019
Dear guest, thank you very much for your visit and feedback. We appreciate all details and remarks you wrote us. We understand, that one lift to the 4th floor could be uncomfortable in the peak times. Unfortunatelly, there is no space to rebulit the second one lift to a floor higher. Rooms at the 4th floor were slightly re-decorated by the new carpets, wall, furniture and bed decorations n 2016, and bathrooms were completely renovated in 2017. Of course, we plan to renovate it completely, but it is necessary to plan it carefuly. We are glad, that despite that you´ve enjoyed your ski holiday with us and we will tell them your compliments. We would like to recommend to you our renovated Deluxe rooms, maybe for the next stay. We will be glad if we will have a chance to welcome you again.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
(+) Location near the ski slope. Nice wellness. The food was divers, very tasty, with many options. (-) Parking place not taken care up.
Stayed 5 nights in Feb 2019
Response from Eliška, hotel manager on 8 Feb,2019
Dear guest, thank you very much for your visit and review. We are sorry for a lot of snow on paring place, but we can assure you that we are trying to do our best, but sometimes the nature wins this ,,fight". We are really glad, that you were satisfied with the food, nice wellness area and excellent ski in&out location. We hope, that we will have a chance to welcome you again. Kind regards

10/10 Excellent

Ludmila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018
Response from Eliška K., hotel manager on 14 Sept,2018
Dear Ludmila, thank you very much for your visit and review. We are glad that you were satisfied with our services and we hope that we will have a chance to welcome you again. Kind regards,

6/10 Okay

dov, Israel

Disliked: Cleanliness, room comfort
new hotel but maitenance in room is poor. not enogh pace for 4* hotel located well, but far away from any shopp or public sevices. we will not choose this hotel again
Stayed 3 nights in Aug 2018
Response from Eliska K., hotel manager on 12 Sept,2018
Dear dov, thank you very much for your visit and review. We appreciate all your comments positive, and also comments which helps us to improve something. Kind regards,

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good but not excellent
Rooms not particularly large but nice enough, shame no kettle in room. Breakfast so-so quality wise, Jasna nice but becoming over-built.
Stayed 2 nights in Jul 2018
Response from Eliška K., hotel manager on 25 Jul,2018
Dear Adam, thank you very much for your visit and review. We are glad, that you vere satisfied with room, we can recommend to you also larger apartments next time. If you are interested in renting a kettle during your stay, we offer this service on request, and it is free of charge. We hope, that you were satisfied also with another services and that we will have a chance to welcome you again. Kind regards, Eliška K., hotel manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel less than 20m from the slopes and gondola. Great staff, full buffet breakfast and variety of spa and sauna, with both indoor and outdoor options for relaxing after the day. Fun resort with good range of terrain.
Response from E.Kotrbova, hotel manager on 10 Apr,2018
Dear Guest, thank you very much for your visit and review. We are glad, that you were satisfied with our services and we hope, that we will have a chance to welcome you again. Kind regards

8/10 Good

tony, westbromwich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel , right on the slopes
Great stay , excellent hotel and staff, overall first class facilities
Stayed 4 nights in Jan 2018
Response from Eliska on 7 Feb,2018
Dear Tony, thank you very much for your visit and review. We are happy that you were satisfied with our services and we hope, that we will have a chance to welcome you again. Eliška

6/10 Okay

Eric

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Excellent Value; next to the ski lift
Excellent location for skiing. One minute from the slopes. Food at the hotel is excellent. Our room was extremely noisy; maybe the elevator or ventilation system.
Stayed 3 nights in Jan 2018
Response from Eliska on 3 Feb,2018
Dear Eric, thank you for your visit and review. We are sorry for the noise, we will definitely check what causes that. We are happy that yopu were satisfied with our services. Kind regards!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place, not for vegetarians
Very good hotel, wonderful location for hiking and nature activities. Only problem is that the hotel is not a vegetarian friendly - we did not find anything to eat for vegetarians. Also there were no pastries for breakfast.
Response from General Manager on 30 Aug,2016
Dear traveler, thank you very much for your review. We are glad that you liked beautiful sorroundings of the hotel. We don´t understand a ,,non-vegetarian" status, because in our á la carte offer and also bufet menu selection are vegetarian meals. We would have been more than happy if you have asked right on the place. It is allways please to offer a service by your idea. Nevertheless, thank you for the feedback, we really appreciate that. Hope we will have a chance to host you again and offer you meals according to your wishes. Yours sincerely, Eliška Kotrbová, hotel manager

4/10 Poor

Michael, Australia

Disliked: Staff & service, property conditions & facilities, room comfort
Probably not again
Staff not friendly or welcoming especially among check in. Very slow at reception and tends to be not organised order as people push in front of you with nothing done by staff. Rooms very small and claustrophobic. Pool small and cold considering the size of hotel. Also jacuzzi too busy and didn't seem very clean. No porters or help with your luggage. Buffet breakfast the same food everyday. The best thing going for this hotel is the location and 4 star may be stretching it a bit i think. Stayed in Dubai prior to this hotel and service facilities 5 star. You can really notice the difference.
Response from EK on 1 Sept,2016
Dear Michael, thank you your your reviwe. We are truly sorry, that we didn´t met your expectations about our services and area. We can asure you, that we are doing our best to improve services every day. Kind regards, E.Kotrbová, hotel manager

4/10 Poor

Michael, Australia

Disliked: Staff & service, property conditions & facilities, room comfort
Probably not again.
Staff not friendly or welcoming especially among check in. Very slow at reception and tends to be not organised order as people push in front of you with nothing done by staff. Rooms very small and claustrophobic. Pool small and cold considering the size of hotel. Also jacuzzi too busy and didn't seem very clean. No porters or help with your luggage. Buffet breakfast the same food everyday. The best thing going for this hotel is the location and 4 star may be stretching it a bit i think. Stayed in Dubai prior to this hotel and service facilities 5 star. You can really notice the difference.
Response from EK on 1 Sept,2016
Dear Michael, thank you your your reviwe. We are truly sorry, that we didn´t met your expectations about our services and area. We can asure you, that we are doing our best to improve services every day. Kind regards, E.Kotrbová, hotel manager

4/10 Poor

Peter

Disliked: Room comfort
Overall the hotel was ok,would rate it 3* We had a deluxe room which was surprisingly small and the shower door in the bathroom was removed. The hotel was really crowdy and the kids corner is right in the lobby near the reception so we couldn't hear a word while having a drink after dinner.Restaurant was very crowdy and loud too,but food was nice. The location is right next to the ski lift,which is comfortable. Outside spa was closed and the inside pool is very small-only for kids. Reasonable price for this hotel is max 75$ per night

10/10 Excellent

Malcolm, Buckinghamshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Wow!! What a wonderful place. Great value, great people and brilliant skiing.
Response from General Manager on 1 Sept,2016
Dear Malcolm, thank you very much for your review. We really appreciate reccomending our services to the others by this way. Hope to see you again soon! Kind Regards, E.Kotrbová, hotel manager

10/10 Excellent

Evaldas, Vilnius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just loved the stay
We loved the stay, big variety and high quality food for breakfast, ski room available, just a few meters from the lift, we appreciated the SPA, everything was just perfect. Though rental of skis at the hotel is way too expensive, I would suggest to look for alternatives.

8/10 Good

Andy, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel right by the ski slopes
Everything was perfect with our stay. Clean modern rooms with shower only but that suited me. Helpful staff who arranged ski passes and a ski hire shop on the premises. The a la carte food was very good. Only concern was that it seems quite expensive compared to other hotels in the area
View from window
Response from EK on 1 Sept,2016
Dear Andy, thank you some much for your nice words. It is allways pleasure to hear from guests that they felt good with us. Hope to see you again in winter! Kind regards, E.Kotrbová, hotel manager

6/10 Okay

Brett, UK

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Closest to the sking but average for the price
Right next to the entrance to the ski slope, and the rooms are well appointed. However the rooms facing the slopes are very noisy at night with activity outside. The Wellness centre was average and most things were not working properly. Overall for what would be one of the most expensive in the area it lacked atmosphere and feels like an airport. Overall average.
From the ski cable car
Parking is limited
Response from EK on 1 Sept,2016
Dear Brett, thank you very much for your comments. We really appreciate your opinion and we can asure you, that we are doing our best to improve our services every day. Kind regards, E.Kotrbová, hotel manager

6/10 Okay

Anne, Boston

Liked: Cleanliness, property conditions & facilities, room comfort
Maybe Avoid During School Holidays
Positives: The hotel gives you fantastic access to the slopes and is close enough to walk to other hotel restaurants and bars for variety. The rooms were modern but also incredibly cozy with comfortable beds. The spa area was great! Negatives: Unfortunately, the bar, restaurant, lounge, lobby and children's area are all just one big space. And it was horribly overrun with children all day, every day. There were toys left all over and there was no escape for adults who didn't have children, or anyone who wants a quiet drink. There were actually children events (jugglers, drummers!) during the early evening in the bar! If we had known this would not have been our choice of hotel.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

10/10 Excellent

Glen, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great 4* hotel
This is a very good standard of 4* hotel. The staff speak English well & the service is excellent. There was evening entertainment & kids are very well catered for. The cable car is just outside. The only suggestion I would make to the hotel would be to have a 'quiet bar' or area where adults can also relax without children running around. All in all very good though & we will definitely return.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Could have been better
Booked into a room which was NOT given, and we were not even informed of being placed into a downgraded room. Hotel food could certainly be improved. On the other hand the facilities are excellent. I wish I stayed at Tri-Studnicky!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family Ski in Jasna
Hotel Jasna is a great place to stay with family & friends for a cost effective skiing trip. The quality of food, drinks & wellness centre was great, and a good cheaper alternative to staying in our European ski resorts. The location is great, for skiers & non~skiers alike, with enough bars & restaurants to keep everyone happy without breaking the bank. I would suggest they add a few English speaking channels to their tv, a few more fresh vegetables to the menu, and open the Wellness centre earlier in the day for non~skiers, but apart from this, it was all great.

6/10 Okay

Elizabeth, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Well positioned hotel, great rooms, wifi only on higher floors which was a problem in our initial room, but hotel staff did move us the next day to a suitable room. Suggest bed and breakfast option but order a la carte dinner for a better selection. Staff ver y helpful.. Outdoor spa good after a days skiing.

8/10 Good

Verified traveller

Stayed 3 nights in Apr 2022

10/10 Excellent

Ladislav

Stayed 2 nights in Oct 2021

10/10 Excellent

Libor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Skvělé
Grang hotel Jasná byl perfektní po všech stránkách. Skvělý personál, služby, atmosféra. Ve velkém vychází vstříc rodinám s dětmi. My si díky tomuto hotelu, naši dovolenou v Tatrách užili.
Stayed 3 nights in Sep 2021

8/10 Good

Filip

Stayed 2 nights in Jul 2021
Response from Simona Paculíková, Hotel Manager on 30 Jul,2021
Milý Filip, ďakujeme Vám za Vaše hodnotenie. Budeme sa tešiť, ak náš hotel navštívite aj v budúcnosti :-) S priateľským pozdravom

8/10 Good

Michal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2020
Response from Simona Paculíková, Event Manager on 19 Nov,2020
Veľmi pekne ďakujeme za Vaše hodnotenie, Michal. Veríme, že naše služby využijete aj v budúcnosti :-) S priateľským pozdravom,

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020

10/10 Excellent

Roman

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wspaniały pobyt w hotelu przy stoku
Super pobyt w hotelu. Odpoczynek po nartach, w saunach zewnętrznych i jacuzzi z widokiem na gwieździste niebo - bezcenne. Obsługa na najwyższym poziomie. Śniadania i obiadokolacje w formie bufetu, bardzo dobre, powoli bez pospiechu, niczego nie brakuje. Ski room z suszarkami w szafkach ekstra rozwiązany. Polecam, spełniłem swoje marzenia i zapewne tam wrócę.
Stayed 4 nights in Feb 2020
Response from Eliška on 2 Mar,2020
Dear Mr. Roman, thank you for your stay at our hotel as well as for your very kind feedback. We would like to welcome you back in our hotel next time. Best regards, Eliška K., hotel manager

10/10 Excellent

Igor

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2020
Response from Eliška on 27 Feb,2020
Dear Mr. Igor, thank you for your stay at our hotel as well as for the highest rating of us. We would like to welcome you back in our hotel next time. Best regards, Eliška K., hotel manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2019

10/10 Excellent

Roman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Výborný personál lobby baru, skvelá recepcia, hlavne jej manažérka, veľmi ochotná pri pomoci zákazníkom.
Stayed 1 night in Oct 2019
Response from Eliška K., hotel manager on 1 Nov,2019
Dobrý deň pán Roman, ďakujeme veľmi pekne za návštevu aj hodnotenie. Veľmi nás teší, že ste boli spokojný so službami hotela, aj s personálom, ktorému s radosťou odovzdáme Vašu pochvalu. Veríme, že Vás budeme môcť privítať aj nabudúce. S pozdravom, Eliška K., hotel manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

MICHAELA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pohodička
Bili sme spokojní. Čisté, pekne prostredie, milí ľudia. Dobre jedlo.
Stayed 2 nights in Sep 2019

10/10 Excellent

Viliam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019
Response from Eliška K., hotel manager on 21 Aug,2019
Dear Mr. Viliam, thank you very much for your visit and feedback. We are glad that you were satisifed with our services and we hope, that we will have a chance to welcome you again. Kind regards,

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel befindet sich landschaftlich sehr schön gelegen. Es werden viele Möglichkeiten zum Relaxen geboten. Im Sommer geht es im Umfeld recht ruhig zu, da die angrenzende Seilbahn ausser Betrieb ist. Das Hotel verfügt über eine hervorragende und qualitativ gute Küche mit besonders freundlichen Personal. Man ist besonders gut auf Familien mit Kindern eingestellt. Das Angebot wird daher auch sehr viel von Familien mit Kindern angenommen. Wir empfanden es dennoch entsprechend ruhig. Dieser Aufenthalt war für uns bereits der zweite und auch diesmal hat es uns auch nach 14 Tagen genauso gut wie am ersten Tag gefallen. Auf Wünsche bei der Buchung betr. der Zimmer wurde eingegangen. Wir waren wieder einmal seht zufrieden.
Stayed 14 nights in Jul 2019
Response from Eliška K., hotel manager on 9 Aug,2019
Dear guest, thank you very much for your visit and feedback. We are really happy, that the stay in our hotel met your expectations again, and that you liked the location in the heart of Low Tatras, kids friendly and calm atmosphere, and that you spent here a nice holiday. We hope that, wer will have a chance to welcome you again. Kind regards, Eliška K., hotel manager

8/10 Good

Ida Stenum

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019
Response from Eliška K., hotel manager on 9 Aug,2019
Dear Mrs. Ida Stenum, thank you very much for your visit and rating. We hope, that you´ve spent here a nice time with us, and that we will have a chance to welcome you agian. Kind regards, Eliška K., hotel manager

10/10 Excellent

Béla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 nap a Tátrában
A szállás elsőosztályú és rendkívül olcsó volt. Annak ellenére, hogy egy prémium síterepen van, a síszezonon kívül is számos programot lehet szervezni és a Tátra nyáron is gyönyörű, ráadásul nincs hőség!
Stayed 3 nights in Jul 2019
Response from Eliska K., hotel manager on 16 Jul,2019
Dear Béla, thank you very much for you visit and feedback. We are really happy that you were satisfied with hotel´s services, animation programme and activities in our resorts. We hope, that we will have a chance to welcome you again. Kind regards,

8/10 Good

Slavka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019
Response from Eliška K., hotel manager on 16 Jul,2019
Dear Mrs. Slavka, thank you very much for your visit and rating. We hope, that we will have a chance to welcome you again. Kind regards,

10/10 Excellent

Katarína

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019
Response from Eliska K., hotel manager on 18 May,2019
Dear Katarina, thank you for your visit and feedback. We are glad that you were satisifed with our services. We hope, that we will have a chance to welcome you again. Kind regards,

4/10 Poor

Jana

Disliked: Cleanliness, room comfort
Plesniva lednicka, pohled z okna parkoviste stavba
U vleku hrozny lidi, mene “hor”, nez lidi.. alpske ceny, tuzemske sluzby..
Stayed 3 nights in Mar 2019
Response from Eliška K., hotel manager on 4 Apr,2019
Dobrý deň pani Jana, ďakujeme vám veľmi pekne za návštevu aj spätnú väzbu. Mrzí nás, že ste počas pobytu evidovali nedostatky a ďakujeme, že ste nám o nich dali vedieť. Radi by sme sa vám za to ospravedlnili a uistili vás, že urobíme všetko preto, aby sme v budúcnosti zabezpečili lepšie služby ktoré vieme ovplyvniť. Dúfame, že ste si aspoň trochu oddýchli a užili si lyžovačku. S pozdravom,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2019
Response from Eliška K, hotel manager on 19 Mar,2019
Dear Guest, thank you very much for your visit and feedback. We are really happy that you were satisfied with our services and we hope, that we will have a chance to welcome you again. Kind regards,

10/10 Excellent

Tomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2019
Response from Eliška K., hotel manager on 12 Mar,2019
Dear Tomas, thank you very much for your visit and rating. We are really happy, that you were satisfied with our services and we hope, that we will have a chance to welcome you again. Kind regards,