Rooftop terrace

Reviews of Hyatt Centric Downtown Denver

4 out of 5
Hyatt Centric Downtown Denver
1776 Champa St, Denver, CO

Reviews

9.0

Wonderful

Rating 10 - Excellent. 769 out of 1147 reviews" "
Rating 8 - Good. 215 out of 1147 reviews" "
Rating 6 - Okay. 83 out of 1147 reviews" "
Rating 4 - Poor. 44 out of 1147 reviews" "
Rating 2 - Terrible. 36 out of 1147 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Zoreida

Disliked: Cleanliness, staff & service, property conditions & facilities
The toilet never worked n ac was hot never worked
Stayed 2 nights in Apr 2024
Response from Ana O on 30 Apr,2024
Good morning Zoreida, I am so sorry to hear about your bad experience with our hotel. We work very hard every day to ensure the satisfaction of our guests and sincerely apologize we missed our mark this time.

8/10 Good

Doris, Walls

Travelled with partner
Liked: Property conditions & facilities
Very nice stay!
Stayed 3 nights in Mar 2024
Response from Ana O on 28 Apr,2024
Good afternoon Doris, thank you so much for your feed back. We are happy to hear you enjoyed your stay with us. Please let us know if there is anything we can improve that could've made this a 5/5 stay :)

8/10 Good

larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just wish if they found a set of keys they would try to make a call to the room occupent when found
Stayed 1 night in Apr 2024
Response from Ana O on 26 Apr,2024
Good afternoon Larry, I checked our records and it shows the keys have been shipped out :) please let us know if there is anything else we can assist you with.

10/10 Excellent

Fadi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very convenient and nice
Stayed 1 night in Apr 2024
Response from Ana O on 26 Apr,2024
We really appreciate your feed back and are glad to hear everything was good with your stay :)

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Ana O on 26 Apr,2024
Thank you so much for your feed back, we are happy to hear that your stay was enjoyable.

10/10 Excellent

Jennifer

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the quaint nature of this boutique hotel! Bar was cozy, room was so chic! Close to great food and walking distance to clothe Conference Center! Highly recommend. Had one hiccup with the coffee maker but staff came straight up, changed out the coffee maker and voila!
Stayed 4 nights in Mar 2024
Response from Ana O on 26 Apr,2024
Hi Jennifer! We appreciate your feed back, we are glad your stay was enjoyable and hope to see you again in the future for more Denver fun! :)

10/10 Excellent

Christopher

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay and the staff at the Apple Blossom restaurant were especially superb. Loved it and will stay again.
Stayed 3 nights in Apr 2024
Response from Ana O on 26 Apr,2024
Thank you so much for your feed back, we are so glad to hear you enjoyed your stay :)

2/10 Terrible

adrian

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Upgraded sketchy motel to hotel overpiriced garbage scary unsafe never again rip off
Stayed 2 nights in Apr 2024
Response from Roseanna C on 24 Apr,2024
Thank you for offering feedback about your recent experience at our hotel. We're sorry our accommodations and service didn't meet your expectations. Your comments are important to us, and we'll use them as we continually work to improve our guests' experience.

10/10 Excellent

JESSICA

Liked: Cleanliness, staff & service, property conditions & facilities
Gorgeous and spacious rooms
Stayed 1 night in Apr 2024
Response from Ana O on 26 Apr,2024
Thank you so much for your feed back, we are so glad to hear you enjoyed your stay :)

10/10 Excellent

William

Stayed 1 night in Apr 2024
Response from Ana O on 2 May,2024
Good morning William! Thank you so much for your feedback. I am so glad to hear you enjoyed our stay with us and look forward to seeing you in the future :)

10/10 Excellent

Peggy

Stayed 1 night in Apr 2024
Response from Ana O on 30 Apr,2024
Good morning Peggy! Thank you very much for your feed back. We are glad you enjoyed your stay with us :)

10/10 Excellent

Shyanne

Liked: Cleanliness, staff & service, property conditions & facilities
Big props to the valet guys they did amazing
Stayed 1 night in Apr 2024
Response from Brenna on 9 Apr,2024
Thank you so much! See you soon!

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are clean, comfortable, stylish, new.
Stayed 1 night in Apr 2024
Response from Ana O on 26 Apr,2024
Thank you so much for your feed back, we are so glad to hear you enjoyed your stay :)

10/10 Excellent

Cassandra

Travelled with partner
Great location, easy check-in easy check out Apple Blossom is a great restaurant!
Stayed 1 night in Apr 2024
Response from Ana O on 26 Apr,2024
Thank you so much for your feed back, we are so glad to hear you enjoyed your stay :)

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Apr 2024
Response from Ana O on 26 Apr,2024
Thank you so much for your feed back, we are so glad to hear you enjoyed your stay :)

10/10 Excellent

Bethanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, location was good in terms of getting around and exploring Denver.
Stayed 2 nights in Mar 2024
Response from Ana O on 26 Apr,2024
Thank you so much for your feed back, we are so glad to hear you enjoyed your stay :)

10/10 Excellent

Curtis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 2 nights in Mar 2024
Response from Ana O on 26 Apr,2024
Thank you so much for your feed back, we are so glad to hear you enjoyed your stay :)

10/10 Excellent

Christopher Alfred Trombly

Stayed 4 nights in Mar 2024
Response from Ana O on 26 Apr,2024
Thank you so much for your feed back, we are so glad to hear you enjoyed your stay :)

10/10 Excellent

Clemente

Stayed 3 nights in Mar 2024
Response from Ana O on 26 Apr,2024
Thank you so much for your feed back, we are so glad to hear you enjoyed your stay :)

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location, easy walking from the Art museum to Larimer square and shopping, even a fairly easy walk to the RINO neighborhood. The room was a little noisy but clean and comfortable. The staff was nice and accommodating. We arrived after their bar / restaurant had closed but they helped to point us in the right direction for late night meal options.
Stayed 3 nights in Mar 2024
Response from Ana O on 26 Apr,2024
Hi Susan! Thank you so much for your feed back. Please let us know if there is anything we can improve to make this a 5/5 stay in the future :)

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Ana O on 26 Apr,2024
Hey Chris! Thank you for your feed back. Please let us know if there is anything we can improve for a 5/5 stay in the future :)

8/10 Good

Nikolina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Great location and beautiful hotel! Front desk needs to improve their costumer service skills... Breakfast was excellent! Housekeeping didn't clean our room even after first night
Stayed 2 nights in Mar 2024
Response from Ana O on 26 Apr,2024
Thank you so much for your feed back Nokolina, we are sorry to hear about the problems you had with your stay. We will work on improving these things and hope you will come back in the future.

4/10 Poor

Amber

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Mar 2024
Response from Ana O on 26 Apr,2024
Hi Amber! We are bummed to see your 2 point review on your stay with us. We work on improving our guest experiences every day and we hope you come back in the future and give us a second chance!

6/10 Okay

Mahogany

Stayed 2 nights in Mar 2024
Response from Brennan on 9 Apr,2024
Thank you for your review.

8/10 Good

GAUTAM

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Roseanna C on 19 Mar,2024
Thank you for choosing Hyatt Centric Downtown Denver! Our team is delighted you received excellent service and enjoyed our clean, comfortable rooms. We take pride in providing a phenomenal stay for our guests. It was our pleasure to host you, and we hope to see you again for another memorable visit!

10/10 Excellent

Alba

Travelled with family
Our stay was the best. I had no trouble checking in or out. Cleaned as always
Stayed 4 nights in Mar 2024
Response from Roseanna C. on 18 Mar,2024
Thank you so much for choosing to stay with us at Hyatt Centric Downtown Denver. We are thrilled to learn you had a comfortable stay with us. Hopefully, you will visit us again next time you are in the area. It was a pleasure hosting you.

10/10 Excellent

Tyler

Stayed 1 night in Mar 2024
Response from Ana O on 26 Apr,2024
Thank you so much for your feed back, we are so glad to hear you enjoyed your stay :)

10/10 Excellent

Kelsea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Renovated, clean rooms with nice amenities. Good location and easy to walk to restaurants and sites.
Stayed 3 nights in Mar 2024
Response from Roseanna C on 19 Mar,2024
Thank you for choosing Hyatt Centric Downtown Denver. Our team is delighted you received excellent service and enjoyed our clean, comfortable rooms. We take pride in providing a phenomenal stay for our guests. It was our pleasure to host you, and we hope to see you again for another memorable visit!

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Mar 2024
Response from Roseanna C on 18 Mar,2024
Thank you for taking a moment to leave a review. It was a pleasure having you here, and we're thrilled our fantastic location suited your needs well. We hope to welcome you back the next time you visit Downtown Denver!

10/10 Excellent

Celina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Roseanna C. on 18 Mar,2024
Thank you for taking a moment to leave a review. It was a pleasure having you here, and we're thrilled our fantastic location suited your needs well. We hope to welcome you back the next time you visit Downtown Denver!

10/10 Excellent

Jaylene

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot!
Stayed 4 nights in Feb 2024
Response from Roseanna C. on 18 Mar,2024
Thank you for taking a moment to leave a review. It was a pleasure having you here, and we're thrilled our fantastic location suited your needs well. We hope to welcome you back the next time you visit Downtown Denver!

10/10 Excellent

Dillon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Roseanna C. on 18 Mar,2024
Thank you for taking a moment to leave a review. It was a pleasure having you here, and we're thrilled our fantastic location suited your needs well. We hope to welcome you back the next time you visit Downtown Denver!

6/10 Okay

Lisa

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness
Disliked: Staff & service
Staff is not very welcoming, maybe three out of ten were pleasant. From check in to facilities, to bar area. We were made to feel as more of a burden than a paying guest.
Stayed 4 nights in Feb 2024
Response from Roseanna C on 20 Mar,2024
All feedback is appreciated as it helps us improve. We are deeply sorry that we failed to provide the exemplary hospitality we are known for. Our staff will look into the issues with your service to see where we can do better in the future. Thank you again for sharing your feedback and we hope you give us a second chance to make your stay memorable.

10/10 Excellent

Derin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, modern, staff was very nice too. The lobby bar was slightly overpriced in my opinion, we paid $40 for 1 espresso martini and a small plate of fries. But everything was amazing!
Stayed 3 nights in Feb 2024
Response from Shaniel on 25 Feb,2024
Thank you for your awesome feedback. We are happy you were satisfied with your stay with us

10/10 Excellent

Tristen

Stayed 1 night in Feb 2024
Response from Roseanna C. on 18 Mar,2024
Thank you for taking a moment to leave a review. It was a pleasure having you here, and we're thrilled our fantastic location suited your needs well. We hope to welcome you back the next time you visit Downtown Denver!

10/10 Excellent

Julian

Stayed 3 nights in Feb 2024
Response from Ana O on 26 Apr,2024
Thank you so much for your feed back, we are so glad to hear you enjoyed your stay :)

10/10 Excellent

Bryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved that my room got upgraded for free because it was my birthday
Stayed 3 nights in Feb 2024
Response from Roseanna C on 20 Mar,2024
Thank you for choosing Hyatt Centric Downtown Denver! Our team is delighted you received excellent service and enjoyed our clean, comfortable rooms. We take pride in providing a phenomenal stay for our guests. It was our pleasure to host you, and we hope to see you again for another memorable visit!

8/10 Good

Jose, Sunnyvale

Stayed 3 nights in Jan 2024
Response from Roseanna C on 19 Mar,2024
Thank you for choosing Hyatt Centric Downtown Denver. Our team is delighted you received excellent service and enjoyed our clean, comfortable rooms. We take pride in providing a phenomenal stay for our guests. It was our pleasure to host you, and we hope to see you again for another memorable visit!

10/10 Excellent

Alexander, Poway

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Straightforward hotel at a great price. Everything was fine and it was easy to walk to 16th Street Mall and the Colorado Convention Center.
Stayed 3 nights in Feb 2024

6/10 Okay

Jason

Liked: Cleanliness, amenities, property conditions & facilities
I think overall it was a decent stay for the price but I did have a few unfortunate issues. I got stuck in the elevator for one. It wasn’t long but it was a bit scary. The elevator jumped and stopped and the alarm went off. I did alert the front desk when I got out and they called someone. The room was cozy but I noticed a lot of scuffs which I didn’t like. Also I took 4 showers and everytime I took a shower at night, there was no hot water! So I had to plan on taking a morning shower if I wanted hot water. The fridge was tiny so keep that in mind. It was like a drawer. I stayed on the 3rd floor and my room window was facing a HVAC unit which I could hear sometimes. The lobby and bar area was beautiful and clean. The staff was very friendly and sweet.
Stayed 3 nights in Feb 2024
Response from Roseanna C on 19 Mar,2024
Thank you for offering feedback about your recent experience at our hotel. We're sorry our accommodations and service didn't meet your expectations. Your comments are important to us, and we'll use them as we continually work to improve our guests' experience.

10/10 Excellent

Sheryl

Liked: Cleanliness, staff & service, property conditions & facilities
A lot of homeless people in Downtown Denver.
Stayed 4 nights in Feb 2024

10/10 Excellent

Benito

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Roseanna C. on 18 Mar,2024
Thank you for taking a moment to leave a review. It was a pleasure having you here, and we're thrilled our fantastic location suited your needs well. We hope to welcome you back the next time you visit Downtown Denver!

8/10 Good

Tamikia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay at the property upon arriving the 2 young ladies were super nice during our check in. There was one issue were an accident happened regarding a female issue and we called housekeeping and explained the matter and was honest. Upon check out they charged $75 for blood of the sheets. We could have lied and not said nothing. But I guess being honest gets you no where.
Stayed 3 nights in Feb 2024

10/10 Excellent

Eliany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Roseanna C. on 18 Mar,2024
Thank you for taking a moment to leave a review. It was a pleasure having you here, and we're thrilled our fantastic location suited your needs well. We hope to welcome you back the next time you visit Downtown Denver!

10/10 Excellent

SIMON

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is to clean and has everything that you needs.
Stayed 2 nights in Feb 2024
Response from Roseanna C on 18 Mar,2024
Thank you for taking a moment to leave a review. It was a pleasure having you here, and we're thrilled our fantastic location suited your needs well. We hope to welcome you back the next time you visit Downtown Denver!

10/10 Excellent

Tejal, Washington

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property! Would stay again.
Stayed 3 nights in Feb 2024
Response from Roseanna C on 18 Mar,2024
Thank you for taking a moment to leave a review. It was a pleasure having you here, and we're thrilled our fantastic location suited your needs well. We hope to welcome you back the next time you visit Downtown Denver!

6/10 Okay

Brett

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property but the AC sounds like a jet engine and the sensor lights on the bed kept turning on during the night.
Stayed 1 night in Feb 2024
Response from Roseanna C on 20 Mar,2024
Thank you for sharing your valuable insights. We're saddened to learn that we did not meet your expectations. Rest assured, we'll focus on providing exceptional hospitality to each of our guests, and we hope you'll consider giving us another chance to amaze you whenever you return to town.

6/10 Okay

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable bed but very noisy hotel room.
Stayed 1 night in Feb 2024
Response from Roseanna C on 19 Mar,2024
Thank you for offering feedback about your recent experience at our hotel. We're sorry our accommodations and service didn't meet your expectations. Your comments are important to us, and we'll use them as we continually work to improve our guests' experience.

10/10 Excellent

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple, clean and well maintained.
Stayed 1 night in Feb 2024
Response from Roseanna C on 19 Mar,2024
Thank you for choosing Hyatt Centric Downtown Denver! Our team is delighted you received excellent service and enjoyed our clean, comfortable rooms. We take pride in providing a phenomenal stay for our guests. It was our pleasure to host you, and we hope to see you again for another memorable visit!

10/10 Excellent

Dianne, Southwest Harbor

Travelled with family
Shenille was very friendly and helpful at our check in. The location is perfect!
Stayed 1 night in Feb 2024
Response from Roseanna C on 19 Mar,2024
Thank you for choosing Hyatt Centric Downtown Denver. Our team is delighted you received excellent service and enjoyed our clean, comfortable rooms. We take pride in providing a phenomenal stay for our guests, and we will surely pass along your wonderful feedback to Shaniel It was our pleasure to host you, and we hope to see you again for another memorable visit!