Lobby

Reviews of Hotel Fort Des Moines, Curio Collection by Hilton

4.5 out of 5

Reviews

9.6

Exceptional

Rating 10 - Excellent. 584 out of 696 reviews" "
Rating 8 - Good. 68 out of 696 reviews" "
Rating 6 - Okay. 21 out of 696 reviews" "
Rating 4 - Poor. 12 out of 696 reviews" "
Rating 2 - Terrible. 11 out of 696 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Dustin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about this property, from the history, style, bar and food. Rooms were clean and fresh.
Stayed 1 night in Apr 2024
Response from Management on 4 May,2024
Thank you for your feedback! We're so pleased to hear you enjoyed your stay with us!

10/10 Excellent

Gabriella

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Alyssa Salazar -Front Office Supervisor on 25 Apr,2024
Thank you so much for your positive feedback Gabriella!We hope to see you again soon!

10/10 Excellent

Lasey

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from Management on 24 Apr,2024
Thank you for your feedback! We're so pleased to see you enjoyed your stay with us!

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful restoration of a historic hotel. A truly unique property, not a cheesy cookie-cutter hotel experience. A very classy hotel.
Stayed 1 night in Apr 2024
Response from Alyssa Salazar -Front Office Supervisor on 24 Apr,2024
Thank you for your thoughtful review! We're delighted to hear that you, Ben, appreciated the beautiful restoration of our historic hotel. It's fantastic to know that you found your experience at Hotel Fort Des Moines to be truly unique and classy. We work hard to maintain this beautiful building and your kind words mean everything! We hope to welcome you back soon!

10/10 Excellent

Rohit

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful property and very comfortable rooms
Stayed 2 nights in Apr 2024
Response from Management on 21 Apr,2024
Thank you for your feedback! We're so pleased to see you enjoyed your stay!

10/10 Excellent

Alexis

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed my stay and will book this hotel again, valet was amazing.
Stayed 1 night in Apr 2024
Response from Management on 17 Apr,2024
Thank you for your feedback! We're so pleased to hear you enjoyed your stay with us! We hope to see you again soon!

10/10 Excellent

Dawone

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and comfortable room
Stayed 1 night in Apr 2024
Response from Alyssa Salazar -Front Office Supervisor on 24 Apr,2024
Thank you Dawone for your glowing review! The team here at Hotel Fort Des Moines is dedicated to ensuring a comfortable experience for all our guests, and we're delighted to see that our efforts have made a difference for you. Your positive feedback means a great deal to us. We hope to see you again soon

10/10 Excellent

Joey, Bozeman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was AMAZING in ALL areas: Room was clean and nice. The hotel was beautiful!
Stayed 1 night in Apr 2024
Response from Alyssa Salazar -Front Office Supervisor on 17 Apr,2024
Joey, we cannot express enough how much this review warms our hearts. You deserve an amazing experience and we work hard to provide it. Thank you for taking the time to leave these notes of encouragement, it means so much to our team! We hope to have you back soon!

10/10 Excellent

Tracy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible stay and updated rooms. Speakeasy was a added bonus and include breakfast, it was amazing.
Stayed 1 night in Apr 2024
Response from Alyssa Salazar -Front Office Supervisor on 16 Apr,2024
Thank you, Tracy, for your wonderful review! We're delighted to hear that you had an incredible stay with us and enjoyed our rooms, speakeasy, and breakfast at the HobNob cafe. Your feedback means a lot to our team members, and we're grateful for your kind words. We can't wait to welcome you back for another amazing experience!

10/10 Excellent

Brittany

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique, historic experience. Parking ramp right behind hotel, easy access to the hotel.
Stayed 1 night in Apr 2024
Response from Francesca Geis, Director of Rooms on 15 Apr,2024
Brittany,We are happy to hear you enjoyed your stay with us. We look forward to seeing you again!

10/10 Excellent

tom

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Apr 2024
Response from Francesca Geis, Director of Rooms on 15 Apr,2024
Tom,Thank you for the review! We look forward to seeing you again.

10/10 Excellent

Cecil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice updated older hotel.
Stayed 1 night in Apr 2024
Response from Alyssa Salazar -Front Office Supervisor on 15 Apr,2024
Cecil, we greatly appreciate you sharing your experience with us! It's wonderful to hear that you enjoyed your stay at our hotel. Your feedback is invaluable, and we'll be sure to pass along your kind words to our team. We look forward to the opportunity to welcome you back in the future !

10/10 Excellent

Wendy, Grinnell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing, nice atmosphere.
Stayed 1 night in Apr 2024
Response from Alyssa Salazar -Front Office Supervisor on 14 Apr,2024
Thank you for your kind words, Wendy! You deserve to take have a relaxing stay, especially with how hectic life can be. It is music to our ears that we were able to provide that experience, I can't wait to share your words with my team. We hope to welcome you back soon!

10/10 Excellent

STEPHANIE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Management on 12 Apr,2024
Thank you for your feedback! We're so pleased to see you enjoyed your stay with us!

10/10 Excellent

Rachel

Stayed 1 night in Apr 2024
Response from Alyssa Salazar -Front Office Supervisor on 28 Apr,2024
Rachel thank you for your feedback! We really appreciate the positive rating and can't wait to host you again!

10/10 Excellent

Dustin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was beautiful and everyone was so nice.
Stayed 2 nights in Apr 2024
Response from Alyssa Salazar -Front Office Supervisor on 7 Apr,2024
Dustin, thank you so much for the positive feedback! We are so honored to earn your seal of approval. Our team members work hard and feedback like yours motivates us to continue doing so. We can't wait to welcome you back soon!

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Management on 8 Apr,2024
Thank you for your feedback! We're so pleased to hear you enjoyed your stay with us!

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay at Hotel Fort Des Moines was excellent. Very clean, historical and staff was friendly & helpful. I totally recommend!
Stayed 1 night in Apr 2024
Response from Management on 8 Apr,2024
Thank you for your feedback! We're so pleased to hear you enjoyed your stay with us!

10/10 Excellent

Katie, Cochrane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you have the chance to stay at this hotel, I would! It is amazing! So beautiful inside and the gym is amazing!
Stayed 3 nights in Mar 2024
Response from Francesca Director of Rooms on 4 Apr,2024
Katie, Thank you for taking the time to write a review. We hope to see you again soon.

10/10 Excellent

Clinton

Liked: Staff & service, amenities, property conditions & facilities
This is always a favorite stay of mine when flying to Iowa to visit family. The staff is lovely and it's one of the best hotels in the Midwest for a blend of high quality, dining, walkability, and price.
Stayed 1 night in Apr 2024
Response from Alyssa Salazar -Front Office Supervisor on 3 Apr,2024
Thank you for your continued patronage and for sharing your wonderful feedback with us. We're honored to hear that our hotel has become a favorite stay for your visits to Iowa to see your family! As a recently reopened hotel, one of our greatest joys is welcoming back returning guests. We hope to see you again soon!

10/10 Excellent

Michael J

Liked: Cleanliness, staff & service, property conditions & facilities
One of the best hotels we have ever stayed at. Staff was wonderful and the room was great.
Stayed 1 night in Mar 2024
Response from Management on 1 Apr,2024
Thank you for your feedback! We're so pleased to see you enjoyed your stay with us!

10/10 Excellent

Jessica

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This property never disappoints! The hotel and staff are amazing, the only thing that could use some improvement is the speakeasy unfortunately. We were really excited to have our large group there for the evening.
Stayed 1 night in Mar 2024
Response from Management on 31 Mar,2024
Thank you for your feedback! We're so pleased you enjoyed your stay with us!

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities
The staffs were nice and the place was clean.
Stayed 2 nights in Mar 2024
Response from Management on 29 Mar,2024
Thank you for your feedback! We're so pleased you enjoyed your stay!

8/10 Good

Raju

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I loved seeing the history of the building and the architecture was stunning but in the past 12 hours I have heard three police sirens so I feel a bit worried.
Stayed 1 night in Mar 2024
Response from Alyssa Salazar -Front Office Supervisor on 29 Mar,2024
Thank you for sharing your feedback. We apologize for any concern caused by the recent sirens you've heard. Rest assured, all incidents occurred outside the hotel premises. We prioritize guest safety with dedicated measures in place. Additionally, being situated near a hospital, it's possible the sirens were from ambulances. Your comfort and security remain our top priorities. We hope to have the opportunity to host you again soon!

10/10 Excellent

Randy

Stayed 1 night in Mar 2024
Response from Alyssa Salazar -Front Office Supervisor on 19 Apr,2024
Randy, we are so honoured to have earned your seal of approval! Thank you so much for the positive rating, it means a lot to our team that we were able to provide an enjoyable experience. We hope to see you again soon!

10/10 Excellent

Justine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully renovated, friendly staff and amazing service
Stayed 3 nights in Mar 2024
Response from Management on 28 Mar,2024
Thank you for your feedback! We're so pleased to hear you enjoyed your stay with us!

10/10 Excellent

Sue

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful! The staff in the restaurant were amazing! Friendly! High quality people make the difference. The food was delicious and top notch….the service is what validated it! The rooms were so classy! Wish we hadn’t had to leave earlier than planned. We will recommend and hopefully be back for another visit.
Stayed 1 night in Mar 2024
Response from Management on 28 Mar,2024
Thank you for your feedback! We're so pleased to see you enjoyed your stay!

10/10 Excellent

Joel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful restored historic hotel
Stayed 1 night in Mar 2024
Response from Alyssa Salazar -Front Office Supervisor on 25 Mar,2024
We're delighted that you had a fantastic experience during your stay, Joel. Your glowing review means a lot to us and serves as a testament to the dedication and hard work we've put into restoring Hotel Fort Des Moines to its former splendor. We sincerely appreciate your recognition of our efforts. We look forward to welcoming you back again soon!

10/10 Excellent

anya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds were very comfortable and everything was clean. I also really enjoyed the different technology available in the room for a convenient stay. 10/10 would highly recommend staying here.
Stayed 1 night in Mar 2024
Response from Alyssa Salazar -Front Office Supervisor on 24 Mar,2024
Anya, we at Hotel Fort Des Moines thank you so much for your valuable feedback! Your appreciation for our accommodations serves as great motivation for our team, who I cannot wait to share your kind words with. We hope to have the opportunity to host you again soon!

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice historic hotel. Excellent facility. Location is somewhat isolated for walkable activities and restaurants. $33 valet parking in Des Moines, Iowa seems excessive.
Stayed 2 nights in Mar 2024
Response from Management on 24 Mar,2024
Thank you for your feedback! We hope to welcome you again soon!

10/10 Excellent

elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved staying here, if i come back to des moines i will be staying here
Stayed 1 night in Mar 2024
Response from Management on 23 Mar,2024
Thank you for your feedback! We're so pleased to hear you enjoyed your stay with us!

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed our stay at the Hotel Fort Des Moines. The rooms were very clean, and the staff was friendly.
Stayed 3 nights in Mar 2024
Response from Management on 17 Mar,2024
Thank you for your feedback! We're so pleased to hear you enjoyed your stay with us!

10/10 Excellent

Kristine

Travelled with family and small children
Liked: Cleanliness
Beautiful accommodations, friendly staff. Thoroughly enjoyed our visit.
Stayed 1 night in Mar 2024
Response from Management on 17 Mar,2024
Thank you for your feedback! We're so pleased to hear you enjoyed your stay!

10/10 Excellent

anne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Management on 15 Mar,2024
Thank you for your feedback! We're so pleased to see you enjoyed your stay!

10/10 Excellent

Donna, Hospers

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend
Stayed 2 nights in Mar 2024
Response from Alyssa Salazar -Front Office Supervisor on 11 Mar,2024
Donna, thank you for your response. Our team is so grateful for the kind words and the opportunity to host you. Your words fuel our motivation as team, thank you once again for sharing them. We hope to see you again soon!

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, upscale hotel with a fun speakeasy!!
Stayed 1 night in Mar 2024
Response from Alyssa Salazar -Front Office Supervisor on 10 Mar,2024
Susan, we are so happy that we had the opportunity to serve you! Thank you for the kind words as it really does motivate our team. We hope to see you again!

10/10 Excellent

Rodolfo, Hockley

Stayed 3 nights in Mar 2024
Response from Management on 28 Mar,2024
Thank you for your feedback! We're so pleased to see you enjoyed your stay!

10/10 Excellent

scott, Negley

Stayed 2 nights in Mar 2024
Response from Management on 28 Mar,2024
Thank you for your feedback! We're so pleased to see you enjoyed your stay!

10/10 Excellent

Suzanne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous property!! The staff was awesome. The room was spacious and beautifully decorated. We ate lunch at the Hobnob Restaurant in the hotel and loved our server and our food. If I ever return to Des Moines, I’ll definitely stay here!!
Stayed 1 night in Mar 2024
Response from Alyssa Salazar -Front Office Supervisor on 8 Mar,2024
You are amazing, thank you so much for the wonderful review! We hope to see you again soon

10/10 Excellent

Colleen

Stayed 1 night in Feb 2024
Response from Management on 28 Mar,2024
Thank you for your feedback! We're so pleased to see you enjoyed your stay!

8/10 Good

Austin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked the vintage look of the hotel. The staff were very friendly and the room was clean and very nice. My only complaint is that breakfast is an extra charge and a bit overpriced.
Stayed 1 night in Mar 2024
Response from Alyssa Salazar -Front Office Supervisor on 4 Mar,2024
Thank you for your kind words about our hotel, friendly staff, and the cleanliness of your room. We're delighted to hear you enjoyed your stay in those aspects. Regarding your feedback about breakfast, we appreciate your perspective. We partner with local businesses, and the pricing of our breakfast reflects our commitment to supporting them. However, we do offer breakfast-inclusive packages for guests seeking added value. We hope to welcome you back soon and provide you with another memorable experience.

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Mar 2024
Response from Management on 3 Mar,2024
Thank you for your feedback! We're so pleased to hear you enjoyed your stay!

10/10 Excellent

Allen

Stayed 1 night in Feb 2024
Response from Alyssa Salazar -Front Office Supervisor on 20 Mar,2024
Allen, thank you for your response! We cannot tell you how much it means to us to receive positive feedback. Thank you for staying with us, we hope to see you soon!

10/10 Excellent

Rodger

Stayed 2 nights in Feb 2024
Response from Management on 20 Mar,2024
Thank you for your feedback! We're so pleased to see you enjoyed your stay with us!

10/10 Excellent

Christine, Saint Paul

Liked: Property conditions & facilities
Disliked: Staff & service
When we pulled up to unload… There were no signs or individuals to help us. My husband had to run into the front desk - he told them that we were checking in… asked about parking. The person said that the valet would be able to help us but never mentioned. How/where to unload Crazy!
Stayed 1 night in Feb 2024
Response from Alyssa Salazar -Front Office Supervisor on 24 Feb,2024
Thank you for your recent stay and for sharing your feedback.Thank you for your feedback, we apologize for any inconvenience during your check-in. We've noted your comments about the lack of signage and assistance. Your feedback is invaluable, and we hope to welcome you back for a smoother experience in the future.

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Feb 2024
Response from Francesca Geis, Front Office Manager on 22 Feb,2024
Larry, Thank you so much for your feedback! We look forward to seeing you again.

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely historic hotel with very good restaurant/bar and large comfortable room. Helpful, friendly staff. Very cool speakeasy with craft cocktails that you use a "secret" door to access. Negatives but not very troublesome: I had a view of the parking deck, so that wasn't great, and I noticed they charged $30 for parking but the parking lot was empty, so there's that, but I wasn't driving anyway and may have been because of the weather. I was there during a storm so couldn't get a cab/uber from airport but lucked out as the hotel was picking up someone else and graciously offered to get me. That was a big deal!!
Stayed 3 nights in Jan 2024
Response from Alyssa Salazar -Front Office Supervisor on 17 Feb,2024
Thank you for your positive review! We're thrilled you enjoyed our historic hotel, restaurant, and speakeasy. Regarding parking pricing, it's influenced by third-party rates aligned with Des Moines city and competitor parking. We appreciate your understanding. We hope to welcome you back soon!

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place, friendly and helpful staff
Stayed 1 night in Feb 2024
Response from Francesca Geis, Front Office Manager on 15 Feb,2024
James,We are happy to hear our staff was so helpful during your experience. We look forward to seeing you again.

10/10 Excellent

Justine

Liked: Cleanliness, staff & service, property conditions & facilities
Proudfoot and Bird, the staff….spacious. Love the HFDM!
Stayed 3 nights in Feb 2024
Response from Francesca Geis, Front Office Manager on 12 Feb,2024
Justine,Thank you so much for the kind review! We hope to see you again soon.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Management on 13 Feb,2024
Thank you for your feedback! We're so pleased to see you enjoyed your stay with us!