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"Incredible staff. Beautiful facility. Magnificent food. Tranquil. One of the most fabulous resorts. Loved it. A huge cut above. And be sure to go horseback riding with Rudolpho. A life experience. And my husband had never ridden"

"Excellent overall stay. Great and plentiful breakfast. Very comfortable room. Quiet. Pleasant and helpful staff. Convenient location. "

"Nossa hospedagem aqui foi incrível ! Percebe-se o carinho e o cuidado com o local e com os hóspedes. É um lugar ótimo para desfrutar no verão, mas nós viemos no outono, choveu e foi perfeito também!"

"excellent location and kind staffs"

"The dome rooms were beautiful and rustic and fit in perfectly with the natural surroundings. The interiors were clean and well appointed, with heating and cooling. The bed was super comfortable and the bathroom and shower were good. You couldn’t beat the lakeside location for views and strolls along the volcanic rocky beach. We spent four nights there and could have spent way longer, exploring the beautiful surroundings. "

"I’ve stayed here several times and I was most impressed this last time. Winter is still a great time to stay here. The spa is great with indoor pool and sauna. Very tasteful upgrades done to the entire hotel and the breakfast buffet was superb. Being able to walk to the nearby shops and restaurant is why I come back. The staff seems way better than years ago. Professional and kind"

"Wonderful place to stay. Terrific staff, good breakfast. The hotel has a nice pool and gym. "

"Friendly and accommodating staff. Located two blocks away from the main street, hotel offers luggage hold. Rooms were exceptionally clean, delicious buffet breakfast included. Highly recommended."

"It was very pleasant and confortable "

"I need pay extra fee, after pay my stay. The elevator is broken , my room is in 4th floor, I need use the stairs. The phone in my room no working, when I need something I need going down stair all the time"

"The most calm, tranquil view, but great amenities for relaxing staff the manager and support staff were caring and great. Will come back! "

"Very clean and nice for the affordable price. Some good restaurants and an outdoor community green space/park within walking distance. "

"Everything was amazing. "

"Service was incredible, comfortable and super friendly "