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"It is a lovely property ans breakfaat spread is quite large. Staff are friendly byt could be better trained on small nuances. The last who checked us in vaguely indicated the direction of the room and we spent 10 minuted walki g up and down searching for it. When we asked for a la carte food options other than the I.suan restaurant they have, ot took me 20 minutes to get the front desk to admit that a la carte foid could be ordered at tje lounge bar as well. When i we t to the lounge bar it took another 15.minutrs if argument for them to agree that yes they would accept the irdr even when the food menu was clearly lying inthe counter top! With a bit of better training this place would be great"

"We had a very enjoyable stay at Fox Kandy. The hotel is beautifully designed, and its hilltop location provides perfect views over Kandy and the surrounding hills. One of the standout moments was the morning mist covering the lower parts of the city and hills, leaving the peaks visible above it. It was a beautiful sight. The staff were exceptional, and the food and dining experience were also very good. The infinity pool is a must after a day in town. The road up the hill is a little winding, but once you arrive, it is clearly worth it. After a full day exploring Kandy, I’d suggest taking a tuk tuk back up to the hotel. Overall, a memorable stay in a very scenic setting."

"Great buffet breakfast. Picturesque location. Helpful and attentive staff. "

"This property is falsely advertised as a 4.5-star hotel; in reality, it falls far short of that standard. It is an old, converted house with dated furnishings, holes in window frames, and a leaking roof. While the staff are friendly—and Smith, in particular, was very persistent in his efforts to help us—the management fails on basic amenities. There was no daily housekeeping or spa as promised, and we were even locked out one day due to the lack of a 24-hour front desk. The food is only bearable, the location provides lovely view, but is an absolute inconvenience, being far removed from the main road."

"evverything"

"Clean and crisp is no small feat in a hotel room in Sri Lanka. This hotel was near spotless. My only problem was the room window opened to a concrete wall, a sad thing when Kandy has so many wonderful views. The staff was wonderful and the Tables restaurant upstairs did have great atmosphere with wonderful views. "

"Clean room,staff very helpful,great breakfast,views to die for x"

"I made a reservation for Hotel Topaz in NV , USA. When í checked in, reservation was for Hotel Topaz in Sri Lanka. BIG MISTAKE!!!! Please cancel this reservation and Do NOT charge my credit card. Raymonde Shearer "