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"Excellent hotel situated in a convenient location with all facilities. Pool, gym, spa and wonderful food."

"Atiloua on reception always had the most beautiful smile to greet everyone. Everyone was keen to help. The food and juices offered in the restaurant was very good. Interesting and delicious options on menu. No alcohol was sold on site and we went out for cocktails nearby."

"Great location, friendly staff, big room in excellent condition. Very clean pool in rooftop. Good value!"

"This hotel was one of the nicest I’ve stayed in beautiful surroundings by the river service was amazing. Cleanliness was outstanding. Service in general was perfect."

"“I recently stayed here, and it was an absolutely amazing experience. When I first looked it up, I saw some older reviews that were negative, but those were from years ago when the building wasn’t finished. Now, it’s a beautifully built place—spotlessly clean, no bugs (which can be an issue in Ella), with a comfortable bed, spacious room, and a pristine bathroom. Everything was just perfect. But the real highlight was the view. From the balcony, I saw the most breathtaking sunrises and panoramas you can find in Ella. The service was outstanding. Priyanath and his team, including the chef and another staff member, were incredibly attentive and always went above and beyond to meet my requests—whether it was arranging a budget-friendly car service or responding quickly on WhatsApp. Even the owner was always available and helpful. I highly recommend this place to anyone visiting in the future. It’s a hidden gem, and I’ll definitely be coming back "

"Great place "

"The property and staff were all amazing. The breakfast and dinner was good. Getting a ride via pick me can take some time as not all drivers want to come up the hill. Make sure you a lot enough time for travel. We were going to be late for our train because a PickMe driver canceled. But the hotel made some calls and arranged for a quick Tuk Tuk ride and we made it right in time. "

"Had a truly wonderful stay at this beautiful hilly, mountain-side hotel. The setting was serene and refreshing, but what stood out most was the exceptional hospitality from every member of the staff warm, attentive, and always ready to help. The breakfast was another highlight, with a wide variety of delicious options that made every morning special. A perfect blend of comfort, scenery, and genuine care. Highly recommended. Please work on your parking though."

"Overall the hotel itself is excellent, the staff, the facilities and the food.....an excellent hotel. The only negative does not relate to the hotel itself maybe more about the city of Kandy, its very nosey and busy, we were hounded by local traders and drivers all day which compared to other parts of the country we would not have the same experienceits "