Hato Mayor Holiday Rentals

"This was an excellent resort. The property had everything for everybody. The pools were beautiful with a great shallow kiddie pool with lots of attractions. Lots of restaurants with varied cuisine. Only drawback it was hard to get reservations. The staff were all very customer focused and helpful. We had a medical issue and there was a full time doctor. I would highly recommend it."

"Excellent property very clean beautiful and spacious rooms impeccably maintained. Excellent staff very prosional and exceptional attention yust need more variety in food snaks for kids and more restaurants"

"Room seemed clean, information wasn’t clear. Food was great pools were nice. "

"Yes "

"Where to start?! The staff was incredibly rude. We watched the front desk staff stand there elbowing each other over who would acknowledge us. They were rude and completely ignored our simple requests for the basics. We struggled to get a glass of water or cutlery throughout the entire trip. Our fridge didn’t work. The air conditioning went out. The tv didn’t work. The toilet flooded. When we visited the A La Cart restaurants, the waiter forgot our children’s food so we sat for 45 minutes while they tried to scrounge up their mac and cheese. By the time it came, our meals were stone cold. No apologies came and they were visibly annoyed to serve us. Our second restaurant experience resulted in all four of our meals coming completely wrong. We all got meals we didn’t order. This place is in horrible condition. Dead bugs and what looked like blood smears on the walls that were left there for the entirety of our trip.Cracks in the ceiling, dirty, and unkept. Our sheets were never changed and when we asked the front desk for towels, it took hours! Don’t waste your money here! I wouldn’t stay here again for free!"

"The breakfast and dinner buffets were incredible offering a great selection of food that were all very delicious. Especially the desserts for me personally "

"Rooms & property were clean & beautifully decorated, staff were friendly & professional, food was very good, need work on Greek menu.Pool was beautiful, drinks were great!"

"Service is extremely great the staff is AMAZING. Clean room and tranquility. Great breakfast choices and well prepared. I highly recommend this hotel."

"This property is amazing with a simple layout for ease of movement around. The spa services I received were top notch. I recommend visiting the spa to everyone when there. The on-property entertainment team are the best in class as they ensured a fun time all day everyday. And last but not least stop by the preferred club pool bar and see Maximus for a delicious cocktail. Tell him I sent you."