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"The breakfast menu was great. All service personnel we interacted with were outstanding. American hotel workers should be trained by their Japanese counterparts."

"A wonderful stay in a well maintained great location. "

"Very clean room with great staffs. Walking distance to major cafe, restaurants and Izakaya in Niigata station and Bandai area. Loved this place."

"We had a perfect room with view of the famous bridge Bandai Bridge"

"Comfortable beds snd bedding with a plush comforter and our room had an ofuro japanese tub for soaking! It was a big hotel but easy to check in/out; I especially liked the express checkout. Close to train station and an easy walk to the river. "

"Clean! Great Staff! Will book again! "

"Excellent accomodation, clean, tidy, good amenities and quite comfortable. Bathroom just a bit snug but otherwise very good. Excellent range to choose from for breakfast and had a choice of almost real coffee (automatice machine not barista) but best breakfast coffee yet in Japan."

"Semi-double is spacious, enough for my yoga mat and I could stretch my arms out. Water pressure good, hot (4th floor); walls a bit thin (woken up by next door’s snoring). Breakfast was overwhelming. Eat up for your 2,009¥ breakfast and you won’t need any more food for the day! Bath was nice, but could be 1-2C hotter. Will return next time I come to work @universitybbb"

"Great location and proffessional and helpful staff. Good wifi and room cleanliness. Great offer of toilettries. Terrific array of restaurants and services in the area. Really Recommend this hotel."