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"1. [Unprofessional Reception Staff] Upon arriving at the hotel, we were told by reception that they could only find 1 of 2 bookings we made when we clearly showed proof of booking for 2 rooms at 2 nights each. After a prolonged period of time, arguments and rude attitude from reception, they confirmed it was their error and they had the available rooms for us. It’s very unfortunate such a nice hotel had such a rude reception as the front face of customer service. It was not pleasant to have them...

"Camping is the most sustainable way of travelling. 100% support!"

"Accueuil, propreté ,personnel sans faute. Ascenseur. Pas de restos décents dans les environs. Chambre confortable et bien équipée. Eau chaude à volonté"

"The staff is amazing and very welcoming. The Motel itself is nice to stay for couple of nights (clean, delicious breakfast, good wi-fi). Close to the bus station and dining places. We would highly recommend Galaxy Motel for the stay in Hpa-An."

"good location and nice pool despite the floor tiles needing some maintenance "