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"Easy to book and communicate. Immaculate customer service by Bijil, restaurant manager."

"The staff are very friendly. The food at the restaurant was outstanding and services at the spa were excellent. I highly recommend.Fragrant Nature Retreat and Resort."

"We were a honeymoon couple and we were not given the category of room which we had asked for and booked for- floating room. Whilst booking we had called the hotel that we particularly want the floating room when booked with expedia but not given. Even the staff is lousy. Expedia staff kept calling the hotel but the night Reception staff kept hanging their phone without answering and finally kept the phone aside.spoiled our honeymoon plans. "

"Excellent staffs - they made our stay pleasant. Good breakfast, lunch dinning options. "

"I stopped over for 1 night en route to Varkala Beach. The hotel is very clean, the King Suite is very spacious. Rooftop bar and restaurant thoroughly recommended. Would stay again."

"Hotel is very unlike the photos provided and not maintained well. May be okay for bachelora but family. "

"Good ambience "

"Best place to stay in Kollam"

"thank you"