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"Staff were awesome. Nice small hotel at great location "

"It was a fun stay and I enjoyed my two nights here. You can choose your choice of yukatas. The onsen is well sized and clean with all the amenities you need. Breakfast was also enjoyable with many food options. Only downside was that the room's bathroom was not well maintained - there was a stale smell and mould around the edges of the bath tub, drainage was also very poor leading to pooling of water while showering. r."

"I absolutely loved staying here! The onsen was perfect after a day of driving. The style of the hotel is really cool, and the staff were extremely friendly and helpful. Motorbike parking was available and the room was comfy and warm. It's a short walk into town, but nothing too difficult. "

"We had a really great experience, Tana-yu and breakfast/dinner buffets are outstanding! Hoshi-kan room was super clean, spacious and enjoyed the purified water! Highly recommend!"

"Clean and spacious room. Quiet. Staff very friendly and accommodating. "

"Liked - Clean room with 4 pillows. Fast wifi. Strong hot shower pressure. Cool aircon. Rooftop outdoor onsen. Good location on top of JR station and malls. Luggage rack. To improve - Window cannot be opened for cool fresh autumn air. No hook in bathroom to hang clothes or towel. TV no YouTube or Netflix. Reusable slippers not as hygienic as disposable slippers. "

"Hotel was a min away from the train and bus station and access to a variety of restaurants option. We had breakfast included and they had many choices and of high quality - you should want for naught (unless perhaps have gluten problems). In the evening they serve free freshly prepared ramen upto 11pm and then afterwards instant cup noodles. The fresh cook ramen was surprisingly good. I didn’t try the cup noodles. The room was ok - comfortable and clean. This place has a public and 8 private onsen. The hotel is very busy (cater towards tour groups) so you have to line up for the private onsen. We tried number 1 and 7. 7 is better but both were nice for a soak. Overall not a luxurious hotel but a very nice/good hotel in good condition. The folks coming to this hotel as part of a tour group are lucky! "

"Room was fantastic. We had ocean views and an indoor onsen. Friendly staff. Breakfast was good. Would absolutely stay again"

"Nice clean hotel that is very deceiving from the outside. Excellent customer service and the private onsen was awesome. Room was huge, clean, and comfortable. Beppu Tower located directly across the street with dining options also within walking distance. Convenient parking one minute away in the outdoor parking for the mall next door. "