"Absolute Katastrophe das Hotel. Vor der Reise nicht erreichbar, keine Antworten auf unsere Anfragen. Beim Checkin falsche Zimmer bekommen. Für 7 Personen, nur 6 Betten. Kein Entgegenkommen der Rezeption, es gab eine Klappcouch, die man hätte beziehen können. lapidare Auskunft: wir sind ausgebucht, sie können ihr Geld zurück haben. Gastfreundschaft sieht anders aus,.."
"Absolute Katastrophe das Hotel. Vor der Reise nicht erreichbar, keine Antworten auf unsere Anfragen. Beim Checkin falsche Zimmer bekommen. Für 7 Personen, nur 6 Betten. Kein Entgegenkommen der Rezeption, es gab eine Klappcouch, die man hätte beziehen können. lapidare Auskunft: wir sind ausgebucht, sie können ihr Geld zurück haben. Gastfreundschaft sieht anders aus,.."
"Predala Lux - 2 bedroom apartment was spacious, clean and modern. Beds and linen were very comfortable after a days skiing.
Kitchen had all necessary items and a dishwasher.
Pool, sauna and steam room was a great addition and perfect for a relax.
Ate at the restaurant which was ok but nothing special. Would recommend going into town for dinner. Did not eat breakfast there as it starts at 07:30 and we had to be at the gondola queue before 08:00 to get to our ski lessons on time.
The only down...
"Predala Lux - 2 bedroom apartment was spacious, clean and modern. Beds and linen were very comfortable after a days skiing.
Kitchen had all necessary items and a dishwasher.
Pool, sauna and steam room was a great addition and perfect for a relax.
Ate at the restaurant which was ok but nothing special. Would recommend going into town for dinner. Did not eat breakfast there as it starts at 07:30 and we had to be at the gondola queue before 08:00 to get to our ski lessons on time.
The only down...
"Great parking. Small ski rental shop on premises. Employees easy to deal with when around.
Wifi was terrible.
Pool spa area and locker room smelled and seemed unclean. Gym has very old equipment"
"Great parking. Small ski rental shop on premises. Employees easy to deal with when around.
Wifi was terrible.
Pool spa area and locker room smelled and seemed unclean. Gym has very old equipment"
"Great location a few steps away from the town centre which is packed with shops, restaurants, bars etc. The hotel itself is a 3* - the rooms (and bathrooms in particular) are a little outdated but the beds are comfortable enough. Quite a few things were missing in our kitchen but reception acted on it and replaced missing items.
I think there should be a choice of whether or not they change your towels everyday as I find it a real waste and not eco friendly. No bath mat provided so we were...
"Great location a few steps away from the town centre which is packed with shops, restaurants, bars etc. The hotel itself is a 3* - the rooms (and bathrooms in particular) are a little outdated but the beds are comfortable enough. Quite a few things were missing in our kitchen but reception acted on it and replaced missing items.
I think there should be a choice of whether or not they change your towels everyday as I find it a real waste and not eco friendly. No bath mat provided so we were...
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
"All was excellent! The staff was friendly and helpful. The hotel has a lot of things to offer as amusement and some good restaurants outside. We enjoyed this hotel very much. The only problem is the little rooms and the tiny bathroom. Not comfortable. "
"The location at the edge of Bansko is nice and quiet with nature all around. The only down side is that the walls have no soundproofing so you can hear your neighbours conversations quite clearly."
"Good hotel to stay in Bansko. The room is big, spacious, bright. Swimming pool it's good, everywhere is clean 👍
Breakfast is very good !
We will be back 🙂
"
"The lovely gentleman at the front escorted us to our room, and we had a welcome gift of cake! The view was breathtaking and the panorama restaurant on top of the hotel is both delicious and has another beautiful view of Sofia. Highly recommend this wonderful hotel. "
"Lovely room with a lovely gentleman at the front desk. The area is very peaceful, with Boyana Church only a few minutes walk away. Great dining options nearby as well. Highly recommend. "
"A place where you can rest assured, because Ms. Milena Nikolova is a great professional :) The breakfast is excellent, as are the pools.....but the Spa center leaves a lot to be desired."