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"Convenient free shuttle, very comfortable beds, friendly staff at checking. All we needed for an airport hotel. Hotel restaurant was fairly limited, and didn't have all options."

"We started and ended our Chilean wine adventure with the amazing team at Castillo Rojo, in their amazing boutique hotel. Alexander, Erica, Lau and Auto went above and beyond getting us settled and accommodating us during our stay in this historic, well-appointed and comfortable boutique hotel. From its striking red exterior, amazing, one of a kind rooms and world class cafe (breakfast included and a hosted wine soirée in the lounge every afternoon from 6 - 7) to our own unique rooms (each one different, well appointed, comfortable and best water pressure of the trip) to gated, secure parking, it was a wonderful welcome to Santiago. It is also walking distance to Pablo Neruda’s house and museum, the San Cristobal funicular, a host of restaurants, a small shopping center, parks and the Plaza de Armas (and El Portal, the Completo shop across the street). We managed all of this in just two days visiting…we can’t wait to go back and spend even more time. It was an easy two hour drive from here to the Colchagua Valley. And though the amazing historic hotel has no elevator (we stayed on the third and fourth floors, respectively between our two visits), Auto and Alexander were up to the task of delivering our bags to our rooms (I am 62 and my husband is 65…both in decent shape…but still very appreciative for the assistance with my bag which was 28 kilos and our wine suitcase, which by the end of our trip, weighted 22 kilos). Can’t recommend the Hotel Castillo Rojo strongly enough!"

"Everything was perfect and so happy that my mum had the room from the moment she arrived it was a very long flight , and they help her with the check in earlier, letting her rest , made the trip easy for her and less stressful to next connection . Thank you "

"Great location. Efficient service. Note: there's no coffee machine in the room and the included breakfast starts at 7:00 ( 7:30 on Sundays). As most trips outside Santiago start before 7:00, you'll probably miss it. This is, obviously, not the hotel fault, but it's something to keep in mind if you can't function in the morning unless properly caffeinated."

"Nice quiet convenient for cafes & bars, nice neighbourhood-the Torre is easily accessible on foot as well as the cable car up to San cristobel "

"Easy check in and good restaurants."

"Helpful staff"

"Very clean rooms and very helpful, courteous staff. Breakfast was lovely."

"My husband and I loved this classically elegant hotel. Extremely clean and beautiful rooms with very high quality linens. Great location in the Lastarria neighborhood. Good restaurants nearby. The highlight was the staff. Martin the concierge arranged two private day trips for us and we loved the guides who showed us Valparaiso and the Casablanca wine region and the Cajon de maipo mountains and the Maipo Valley wine area. Every single member of the Singular staff deserves a shout out. They provide old fashioned Service that is very personal and welcoming. They greet you with a smile and no request is too trivial. I wish I could name all the kind people who made our stay so lovely. The rooftop restaurant and bar offer a great vantage point to see the city. Everyone on the staff speaks excellent English and very graciously allowed us to practice our Spanish as well. We can't wait to return!"