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"There was no balcony in the triple room and hence towels and wet swimwear had to be draped over structures in the room which gave it a ‘laundry room’ feel and was highly inconvenient. The storage was very lacking with open shelves and wardrobes which, again, made the room seem very messy at times. The staff were not the most attentive and completely ignored me as I struggled with my luggage when we arrived even though they were looking straight at us. The restaurant staff were very nice, breakfast choices and quality was excellent! Lunch was very good too. The loungers around the pool were comfortable but very difficult to get on and off and there were not many of them. We didn’t even try the banana lounges at the front as they looked like a nightmare to get on and off. The pool was nice and the location was fantastic. We changed hotels after a few nights though because of these issues and also the music which could be heard from neighbouring bars until 2 in the morning. Overall it was a nice smaller hotel better suited to younger partying types than families in my opinion."

"Amazing food atmosphere and staff were great "

"The property is overpriced for the quality of the facility and the restaurants. The lap pool has missing tiles and grime all along the top tiles. The decks for ground floor rooms are deteriorated.The gym is mediocre. The Sunday brunch is wildly expensive as is the Escape restaurants. It is not on par with other resorts we stayed at in Koh Samui for comparable pricing."

"Wonderful staff!!! Large and spacious rooms. Great restaurants. The property is very secluded. Perfect for quiet R&R!"

"A wide variety of breakfast options, complemented by friendly and attentive staff, all in an excellent location."

"Clean room, friendly staff delicious breakfast and very family friendly."

"Great breakfast with freshly baked tarts every morning, fresh fruit & great croissants. Pool overlooking ocean, restaurant on site great, happy hour between 4& 6pm"

"didn't want to leave! :)"

"Stay was wonderful. Staff were incredible, property condition great, location was perfect for us. Not in the middle of the action, but close enough to get there easily. "