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"OK"

"Helpful and courteous staff"

"Very welcoming, friendly and helpful staff. The food was great, and clean rooms."

"This is one of the best hotels I've stayed at in Africa. It is an absolute jewell, the staff are friendly and helpful, and it is great being right above the Rupa mall. The gym and swimming pool are also excellent and I spent a lot of time out on the patio outside the bar relaxing and working"

"Probably the best hotel in Kisumu. Convenient location. Was there for a work trip. Staff was courteous and professional. They had minor issues with printer and electricity shutdowns but nothing that was any kind of major inconvenience for my stay. Also enjoyed the restaurant menu. "

"Wish it had elevators, though"

"Vittoria Suites has been my go-to hotel during my annual trips to Kenya for the past eight years. I've even recommended it to friends and family as a "hidden gem" in Kisumu. When traveling with my family, however, I’ve usually opted for other hotels that I thought would be more kid-friendly, like Imperial Hotel (now Sarova Imperial) or Sovereign Hotel. This December 2024, I decided to stay at Vittoria Suites with my family since it was just for one night. To my surprise, this hotel keeps exceeding my expectations! It’s one of the very few hotels in Kisumu that still offers interconnected family rooms. Imperial/Sarova removed theirs during recent renovations, leaving Vittoria Suites as the only hotel near Kisumu CBD with this feature—perfect for families with young kids who can’t stay in a separate room. We had an excellent stay and enjoyed dinner through room service without any issues. Why do I love this small hotel so much? It’s located in the posh Milimani neighborhood, close to the CBD. It’s quiet, clean, and every room has working air conditioning (a must in Kisumu’s heat). The breakfast is always excellent, with a wide variety of options. Plus, there’s a chef on standby to prepare anything not included in the buffet. The only downside? The bathrooms have vented doors positioned right next to the beds—a poorly thought-out design. Overall, it’s still a fantastic choice, especially for families."

"The Hotel is ok to good, the staff certainly raise the level. Rooms could certainly do with a refresh, the bathroom is straight out of the 80’s but kept clean. Bedroom windows wouldn't lock, and had gaps that let a lot of noise through. Food was good and varied enough. Overall a pleasant enough stay"

"The staff were well organized and extremely helpful. I stayed several days in Comfy Inn and found everything satisfactory."