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"It’s a very easy hotel to get to and the staff can you help you with check in and check out"

"Great buffet breakfast and dinner included in the price. However, Expedia's booking confirmation did not advise us the dinner was included. So, we missed dinner on the first night because of the lack of notification. Lift your game, Expedia!"

"It was raining heavily the day we checked in, so it made us cancel a lot of our plans causing us to arrive a lot earlier than our check in time. We had just planned on asking to store our luggage while we wait for the check in time. The front desk was so kind, and the cleaning staff were so efficient that our room was ready early, and they let us check in early. It was so nice to get out of our wet clothes and take a warm bath. We thank the staff for their hospitality. Also, the hotel is gorgeous and meticulously maintained. If I am ever in the area again, I will be sure to book another stay. "

"We stayed at this hotel to go to Omagari Fireworks next day. There is a one man train running between Kitakami to Yokote where is about 20 min train ride to Omagari.The train station was next to the hotel that was perfect for the early train ride. All Staff were very kind,?friendly and helpful. Restaurants are within walkable distance and one place the staff recommended was "

"Always using the Route hotel in Kitakami when stopping. Efficient, friendly and few minutes from the station"

"- good location - spacious room (for a single room) - good breakfast - sufficient free parking space"

"Very good value "

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"Excellent. Front desk was so friendly. Great vibe at the hotel. Very modern looking and friendly atmosphere in the lobby and pizza place downstairs. Central location to shopping. "