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"Location is great! It's literally next to the station, super convenient. Staff were helpful but could improve in their English as many times we tried to ask them questions, we have to use google translate. Amenities were good. Room size - typical Japanese hotel room😅"

"The room was okay but I really enjoyed their big onsen!"

"This was surely the best hotel in town when it opened. Showing signs of wear and tear (but so am I!), but still comfortable like an old sofa. The double room was spacious (by any standard, not just Japan), with room for a desk and chairs. Breakfast buffet was very good. Location overlooking the river, could walk to fish market for excellent sushi. "

"Very nice hotel, about 3min walk to main station, friendly staff easy check in, large clean rooms modem hotel the buffet break was amazing absolutely recommend would staff again "

"Highly recommend the Hotel Sunroute Niigata. It is convenient to the train station with many bars, parking options and restaurants nearby. Google translate the street parking lots if you don't use the hotel garage. Some have deals with the hotel where you pay a lower rate for overnight parking. I had great service from the hotel staff who helped me with figuring that out and saving a lot of money. We really enjoyed our visit to Niigata and Hotel Sunroute was the right place for us! "

"It was so nice"

"Easy access to the station. Was able to use the laundry facilities at the hotel with no issue. "

"My stay at the hotel was truly enjoyable - the staff were warm and attentive, making me feel welcome from the moment I arrived. The room was clean, comfortable, and well-equipped, providing a perfect space to relax. The breakfast was especially delightful, with a variety of yummy options that made each morning a treat."

"Nice stay all around, with ample parking across the road."