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"No customer service, awful"

"Room was clean. Staff was pleasant. "

"The beds were very comfortable. Air conditioning worked fine. Hot water was good and hot. Breakfast was mediocre. TV was hard to figure out, just trying to find regular channels. So had to watch streamed channels. After watching a few minutes, it shut off. Then the TV just quit working altogether. Couldn't get it to turn on for remainder of stay. Grr. The password for the free Wi-Fi did not work. Grr. The key cards worked sometimes, sometimes not. Had to try 3-5 times to get it to open the door."

"Within the first five minutes of entering the room I killed a spider on the wall and an unidentified bug on my bed."

"I wish the breakfast room would offer cold options for early departure, such as, yogurt, bagel, sweet roll. We needed to be on the road by 6, and you don't have anything out until 7."

"Worst smelling hotel room I’ve ever stayed in. Horrible mildew/musty/moldy type smell was over powering as soon as I opened the door to the room. At $229 for one night I expected much better"

"Clean, comfortable, good value for the price."

"The sheets had a stain. The tub had holes in it. "

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