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"The staff are super helpful organized taxi for us to and from the hotel. Show us to an Onsen close to the hotel and very pleasant. They even provide hair tie. I really like this location. Thank you for providing excellent service. "

"Staff are extremely kind and professional. Rooms are older style but spotless. Was a phenomenal value, great location and stress free."

"clean room; good breakfast; good location near train station"

"Facilities and staff are top notch. The price is also very competitive. "

"The best hotel in Hirosaki. Breakfast is good and YONAKI SOBA(Ramen) was awesome. Onsen was amazing. I will try to book the hotel next time "

"Paid for breakfast on our 2nd day due to rain. Good variety and great breadpudding (needs a warm sauce, though). Room was clean and bed had an area to enter from both right and left sides. Front desk staff was friendly and efficient."

"Great friendly staff. Free bean coffee, free parking behind hotel. Room spacious on 8th floor, clean, quiet, warm but you can open window. Good free breakfast hot."

"This was a first time I’ve ever stayed at hotel with such amazing customer service, hospitality cleanliness, a free half- portion of ramen at the evening snack, a variety of breakfast options, and complimentary ice cream after bathing. I highly recommend it to everyone.I’ll definitely come back to stay again."

"One of the most modern and luxurious ryokan we've ever stayed. The kaiseki dinner and the breakfast are skillfully elevated. The grounds are well kept and exudes zen. The onsen bath with a view of the still rock pond is especially striking in the evening. The room is spacious enough for 4. There's samisen concert at night after dinner, there's bookstore, etc."