Wyndham Garden Romulus Detroit Metro Airport

Online pictures need updated. Rooms are dated and not that clean. Black stains on sheets and towels. Very dusty carpet in areas. Heat didn’t work and we woke up with runny noses and sore throats. Had a jetted tub that was dirty and I had to clean before using. Room had coffee supplies but no coffee pot. Broken toilet paper holder. Hotel looked like it could be under construction but there were no signs nor did the front desk inform us of that. There were broken bed rails laying in the hall. During the day what is a locked door that is only opened by a key was left propped open on the back of the building which would allow anyone access. Had house keeping knock on my door with the do not disturb sign up waking me up. So not much I liked about the stay at all. Not to mention the hour it took me to get checked in cause out of 2 workers apparently only one of the workers knew what she was doing so the other just stood there waiting for the other to come back. Another guest in front of me with 4 guest was checked into a room with one bed and the excuse was they changed the room type and she didn’t know which rooms had been changed. No organization! And I have called them 3 times now due to over charging and keep being asked to call back. I finally said have whoever call me when they are available and almost a week later no call back!

I found bed bugs in my bed and they switched me which had a baby bed bug