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Reviews of The Castle Inn Dhaka

3 out of 5
The Castle Inn Dhaka
House 17, Road 06, Sector 09, Uttara, Dhaka, Dhaka Division

Reviews

8.6

Excellent

Rating 10 - Excellent. 3 out of 4 reviews" "
Rating 8 - Good. 0 out of 4 reviews" "
Rating 6 - Okay. 0 out of 4 reviews" "
Rating 4 - Poor. 1 out of 4 reviews" "
Rating 2 - Terrible. 0 out of 4 reviews" "

7.6/10

Cleanliness

9.0/10

Staff & service

6.0/10

Amenities

6.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023
Response from Md. Rajue on 27 Feb,2023
Thanks a lot for your kindly response

4/10 Poor

Md

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The staff were helpful and friendly. The breakfast was fantastic. However, the cleanliness (specifically the bathroom was terrific in all aspects and toilet roll was placed in a way that it gets wet while taking shower) and safety (sliding door locks were not working) were terrible. The bedsheets and pillows were full of strains, the disgusting thing I have seen ever in my little experience staying in hotel. Would suggest the hotel to be honest while posting photos in expedia or other platforms. Because, the photos I have seen on Expedia and the reality was quite opposite.
Response from Rajue on 23 Feb,2023
Thank you so much for getting in touch with us and giving us suggestion to make our service improve. We received all of your compliments cordially and we will have solved all of the problem you faced before your next check-in. Actually we were houseful that time and had some sort number of manpower. We apologies for the reason we couldn't make you happy with our service.Thank you so much for helping us Sir, we always look forward to get compliments from guests so that we can know about weak points of our service and staff activity.CordiallyThe Castle Inn Team

10/10 Excellent

Marie

Liked: Cleanliness, staff & service
Perfect room at the rooftop pool. Very nice staff, came to room w breakfast and dinner. Some should learn better English. Large room with many chairs and a sofa! I really recommend this hotell close to airport
Stayed 1 night in Nov 2022
Response from MD Rajue on 16 Nov,2022
Dear Marie Strombeck,We are very happy to see your Compliment about our service and property. Stay with us and We will try our best to improve and add more services as well, Thank you for your recommendation. We will be glad to see you & your family here.SincerelyAll staff & ManagementThe Castle inn Hotel & Restaurant

10/10 Excellent

S

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel and service
I was reluctant to book this hotel at first but I am so glad that I did. The hotel was close to the airport and they provided us FREE airport shuttle both ways. Breakfast was excellent and delicious. Staff were caring and professional. Loved everything and highly recommend this hotel. Price was too good to be true.
Stayed 1 night in Mar 2022
Response from Md. Rajue Ahamed on 22 Mar,2022
Thanks you sir we miss your co-operation