"We rented an apartment. The apartment does not come with made up beds. The resort charges an extra CHF 10 per bed to make it. The towels are also not included and an additional CHF 10. When we arrived I was honestly very annoyed by all the additional fees. We also assumed that all the amenities are included, but they are not. Extra charges for horse back riding, go cart, high ropes.. the only thing that was included was the pool, but again the towels for the pool cost extra. They also expect you to take the trash out, strip the beds and clean the dishes before you leave.
The restaurant Panorama is very overpriced and the food quality does not align with the price. I would recommend NOT eating at that restaurant.
Now to the things we did enjoy. The kids loved Tom’s indoor play area. Super fun for my 1 and 5 year old. The pool area was amazing for the kids and we spent several whole days just in the pool area.
The apartment was great with kids. We stopped at Aldi in town and got groceries. It was way easier with the kids to cook breakfast and the occasional lunch in the room.
Keep in mind the kitchen in the apartment is very sparsely stocked. We had salt and pepper, some utensils, plates and cups. While there is a coffee maker, the nespresso pods are not included.
I would stay here again, but definitely plan on eating dinner in Brunnen (Haddock was our favorite restaurant). And plan on bringing groceries."
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