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Reviews of Super 8 by Wyndham Dixon

2 out of 5
Super 8 by Wyndham Dixon
1800 S Galena Ave, Dixon, IL

Reviews

6.6
Rating 10 - Excellent. 77 out of 398 reviews" "
Rating 8 - Good. 115 out of 398 reviews" "
Rating 6 - Okay. 97 out of 398 reviews" "
Rating 4 - Poor. 60 out of 398 reviews" "
Rating 2 - Terrible. 49 out of 398 reviews" "

6.8/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Nancy

Liked: Cleanliness, staff & service
Property was older but adequate and relatively clean. Strange breakfast, there were only 2 of each item; muffins, honey buns, OJ. Coffee regular only, and green or black tea and hot chocolate which was nice.
Stayed 1 night in May 2024

4/10 Poor

sarah

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place works if you are not looking for anything nice. The breakfast was a muffin set out and a couple juice cups in a fridge. It’s a step above camping.
Stayed 1 night in Feb 2024

10/10 Excellent

Scott

Liked: Cleanliness
Stayed 7 nights in Mar 2024

10/10 Excellent

Darin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place at a great price
Stayed 6 nights in Mar 2024

2/10 Terrible

Nolan

Disliked: Cleanliness, staff & service, property conditions & facilities
Spent 20 minutes in the lobby trying to get help to checkin. Never got help!
Stayed 1 night in Mar 2024

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Management team on 15 Mar,2024
Dear Guest,We're delighted that you enjoyed your stay at our motel! Your satisfaction is our top priority, and we appreciate your positive feedback. We eagerly anticipate the opportunity to host you again for another exceptional experience.Best regards,Management team

8/10 Good

Ruth, Saint Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean. Responsive to questions. Had a light breakfast. The bathtub did not work but the shower did. Overall good!
Stayed 3 nights in Dec 2023
Response from Management team on 15 Mar,2024
Dear Guest,We're thrilled to hear that you had a wonderful stay at our motel! Your happiness is our priority, and we sincerely appreciate your kind words. We can't wait to welcome you back for another fantastic experience.Warm regards,Management team

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Management team on 15 Mar,2024
Dear Esteemed Guest,We are absolutely delighted to learn that your recent stay at our motel exceeded your expectations! Your utmost satisfaction is our ultimate goal, and we are truly grateful for your glowing feedback. It would be our utmost pleasure to welcome you back for another extraordinary experience.Warmest regards,Management team

10/10 Excellent

Leina

Response from Management team on 15 Mar,2024
Dear Guest,We're delighted that you enjoyed your stay at our motel! Your satisfaction is our top priority, and we appreciate your positive feedback. We eagerly anticipate the opportunity to host you again for another exceptional experience.Best regards,Management team

8/10 Good

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We couldn’t get pop machines to work late at night the clerk came out to help us!! Thank you cause it was too cold to walk across the street to gas station with a lil one.
Stayed 1 night in Nov 2023
Response from Management team on 15 Mar,2024
Dear Guest,We're thrilled to hear that you had a wonderful stay at our motel! Your happiness is our priority, and we sincerely appreciate your kind words. We can't wait to welcome you back for another fantastic experience.Warm regards,Management team

8/10 Good

sanghyun

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Nice staff
Stayed 1 night in Nov 2023
Response from Management team on 15 Mar,2024
Dear Guest,We're thrilled to hear that you had a wonderful stay at our motel! Your happiness is our priority, and we sincerely appreciate your kind words. We can't wait to welcome you back for another fantastic experience.Warm regards,Management team

2/10 Terrible

Deontae

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t stay because the hotel was literally too nasty and smelly it was disgusting.
Stayed 1 night in Nov 2023
Response from Management team on 15 Mar,2024
Dear Guest,We regret to learn that your recent stay at our motel did not meet your expectations. Your satisfaction is paramount to us, and we apologize for any inconvenience you experienced. Your feedback is invaluable, and we assure you that we are taking immediate steps to address the issues you encountered. We hope to have the opportunity to regain your trust and welcome you back for a much-improved experience.Sincerely,Management team

8/10 Good

STEVEN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Management team on 15 Mar,2024
Dear Guest,We appreciate your feedback regarding your recent stay at our motel. We're glad to hear that you had a positive experience overall, scoring us an 8 out of 10. Your satisfaction is important to us, and we will strive to make improvements to ensure an even better experience for you in the future. We hope to welcome you back for another enjoyable stay.Best regards,Management team

4/10 Poor

Hannah

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Bathtub backed up immediately. Very gross.
Stayed 1 night in Oct 2023
Response from Management team on 15 Mar,2024
Dear Guest,We regret any disappointment during your stay. Your feedback is valued, and we're committed to improvements. We hope for another chance to exceed your expectations.Best regards,Management Team

8/10 Good

Duane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2023
Response from Management team on 15 Mar,2024
Rewrite Dear Guest,We extend our heartfelt thanks for choosing to stay with us. Your presence was truly appreciated, and we eagerly await the opportunity to welcome you back for another delightful experience.Warm regards,Management Team

10/10 Excellent

Renee

Parking lot needs to be paved, lots of potholes and very bumpy. Would be nice to have the option to pick a first floor or second floor room.
Stayed 1 night in Oct 2023
Response from Management team on 15 Mar,2024
Dear Guest,We're thrilled to hear you had a wonderful stay at our motel! Your happiness is our priority, and we're grateful for your kind words. We can't wait to welcome you back for another fantastic experience.Warm regards,Management team

6/10 Okay

Peggy

Stayed 1 night in Oct 2023
Response from Management team on 15 Mar,2024
Dear Guest,Thank you for sharing your feedback regarding your recent stay at our motel. While we're pleased to hear that you had a satisfactory experience, we understand there is room for improvement. Your feedback is invaluable to us, and we will use it to enhance our services. We hope to have the opportunity to welcome you back and provide you with a more enjoyable stay in the future.Best regards,Management team

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean rooms, a little outdated, but they were very clean and nice. I like that there was an two entry doors to the room.
Stayed 2 nights in Oct 2023
Response from Management team on 15 Mar,2024
Dear Valued Guest,We are delighted to hear that you had a satisfying stay at our motel! Your happiness is our utmost priority, and we sincerely appreciate your positive feedback. We look forward to the pleasure of welcoming you back for another enjoyable experience.Warm regards,Management team

8/10 Good

John

Stayed 2 nights in Oct 2023
Response from Management team on 15 Mar,2024
Dear Guest,Thank you for selecting our hotel for your stay. We truly value your presence and eagerly anticipate the opportunity to host you again for another delightful experience.Warm regards,Management Team

10/10 Excellent

Bryan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice, big, clean room. Comfortable large beds. I liked the room 👍
Stayed 1 night in Sep 2023
Response from Management team on 15 Mar,2024
Dear Guest,We are absolutely delighted to learn that your recent stay at our motel exceeded your expectations! Your utmost satisfaction is our ultimate goal, and we are truly grateful for your glowing feedback. It would be our utmost pleasure to welcome you back for another extraordinary experience.Warmest regards,Management team

10/10 Excellent

Shirley, Springfield

Stayed 3 nights in Sep 2023
Response from Management team on 15 Mar,2024
Dear Guest,We are absolutely delighted to learn that your recent stay at our motel exceeded your expectations! Your utmost satisfaction is our ultimate goal, and we are truly grateful for your glowing feedback. It would be our utmost pleasure to welcome you back for another extraordinary experience.Warmest regards,Management team

8/10 Good

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Management team on 15 Mar,2024
Dear Guest,We're thrilled to hear that you had a wonderful stay at our motel! Your happiness is our priority, and we sincerely appreciate your kind words. We can't wait to welcome you back for another fantastic experience.Warm regards,Management team

6/10 Okay

Donald

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Management team on 15 Mar,2024
Dear Guest,Thank you for choosing to stay with us. We're delighted to hear you had a pleasant experience! Your happiness is our priority, and we can't wait to welcome you back for another enjoyable stay.Best regards,Management Team

4/10 Poor

Elizabetn

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Management team on 15 Mar,2024
Dear Guest,We're thrilled to hear that you had a wonderful stay at our motel! Your happiness is our priority, and we sincerely appreciate your kind words. We can't wait to welcome you back for another fantastic experience.Warm regards,Management team

10/10 Excellent

Coreen

Liked: Cleanliness, staff & service, property conditions & facilities
Been staying at this property for Labor Day for years & never any complaints.
Stayed 2 nights in Sep 2023
Response from Management team on 15 Mar,2024
Dear Valued Guest,We are delighted to hear that you had a satisfying stay at our motel! Your happiness is our utmost priority, and we sincerely appreciate your positive feedback. We look forward to the pleasure of welcoming you back for another enjoyable experience.Warm regards,Management team

8/10 Good

Ana

Travelled with partner
Liked: Staff & service, property conditions & facilities
Solid chooce for the price point
Stayed 3 nights in Sep 2023

4/10 Poor

Nancy

Disliked: Staff & service
Musty smell . Previous smoker in room
Stayed 1 night in Aug 2023
Response from Management team on 15 Mar,2024
Dear Guest,We sincerely apologize for the inconvenience you experienced during your stay. Rest assured, we take your feedback seriously and had address the issues promptly. We appreciate your understanding and hope to have the opportunity to welcome you back for a much-improved experience in the future.Sincerely,Management Team

8/10 Good

Roger

Travelled with partner
Liked: Cleanliness, staff & service
It was the most affordable in town although very run-down. Carpet, sheets, etc were damp humid feeling. We had the air on but I think it was just the fan blowing air.
Stayed 1 night in Aug 2023
Response from Management team on 15 Mar,2024
Dear Valued Guest,We are delighted to hear that you had a satisfying stay at our motel! Your happiness is our utmost priority, and we sincerely appreciate your positive feedback. We look forward to the pleasure of welcoming you back for another enjoyable experience.Warm regards,Management team

8/10 Good

Radha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Courteous service
Stayed 1 night in Aug 2023

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Maricela

Stayed 1 night in Aug 2023
Response from Management team on 15 Mar,2024
Dear Guest,We are absolutely delighted to learn that your recent stay at our motel exceeded your expectations! Your utmost satisfaction is our ultimate goal, and we are truly grateful for your glowing feedback. It would be our utmost pleasure to welcome you back for another extraordinary experience.Warmest regards,Management team

10/10 Excellent

Sarah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I wish they had a better breakfast option. But I understand and for the price I paid I was satisfied. The room was clean, did not smell or feel damp. I would stay again for quick overnight. Very reasonable price for safe clean place to lay your head at night.
Stayed 1 night in Aug 2023
Response from Management team on 15 Mar,2024
Dear Valued Guest,We are delighted to hear that you had a satisfying stay at our motel! Your happiness is our utmost priority, and we sincerely appreciate your positive feedback. We look forward to the pleasure of welcoming you back for another enjoyable experience.Warm regards,Management team

2/10 Terrible

Cathy

Stayed 1 night in Jul 2023
Response from Management team on 15 Mar,2024
Dear Guest,We sincerely apologize for the inconvenience you experienced during your stay. Rest assured, we take your feedback seriously and had address the issues promptly. We appreciate your understanding and hope to have the opportunity to welcome you back for a much-improved experience in the future.Sincerely,Management Team

8/10 Good

Sharon

Stayed 1 night in Jul 2023

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

8/10 Good

Jakeb

Stayed 2 nights in Jul 2023

8/10 Good

masayasu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good!
Stayed 1 night in Jul 2023

2/10 Terrible

Linda

Business traveller
Disliked: Staff & service, property conditions & facilities
What happened to this hotel it is not worth cost
The room we.booked online was not available because the clerk said it was being aired out from someone smoking in it weeks ago. The only other room we.could tske was.a handicapped assessible.room, which was fine , except it made it difficult to prepare face and hair for the day, since that area is in the lbed area. The light was upsetting to others.who were trying to.sleep . The shower was slow draining and the.light beside the bed flickered each time in use.. looking for.somewhere to plug in phone ,.i found multiple.plug peices.plugged..into.one.socket . Room service never showed for 3 days, and i only saw 1 housekeeper the entire days. With multiple guests onlybhad 2 towels. Coffee pot is single cup only. Had to ask for coffee. Continental breakfast was a joke... weapped honey buns or small prepackaged muffins from Walmart and they had a caraffe of coffee. 1 allowed per person. Also the room next to mine on geound floor wirh each having its own exit door to parking lot , had the door open leading to outside for 3 days. Anyone could have entered hotel. When broight to clerks attentionb, she simply shut the door. Bedspreads blankets are ugly and not soft. I dont usually complain but it was so disappointing. They must have changed locks several times in past but never efen covered the traces in woodwork of the old . Clerks did not speak unless spoken to .
Stayed 2 nights in Jul 2023

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

4/10 Poor

Norma

Stayed 1 night in Jul 2023

10/10 Excellent

Chad

Stayed 2 nights in Jun 2023

6/10 Okay

Gary

Stayed 2 nights in Jun 2023

10/10 Excellent

Chris

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2023

6/10 Okay

Martin

Stayed 1 night in Jun 2023

10/10 Excellent

Stacy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Motel very clean. Desk clerk very helpful and polite.
Stayed 2 nights in Jun 2023

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff extremely courteous and professional!
Stayed 1 night in Jun 2023

8/10 Good

Stanley, MACOMB

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in May 2023

10/10 Excellent

Robert

Stayed 10 nights in May 2023

6/10 Okay

MARCO

Travelled with family
The room smells like cigarette smoke even when the room was not smoking.
Stayed 2 nights in May 2023

8/10 Good

Susan

Stayed 1 night in May 2023