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Reviews of Al Messila, a Luxury Collection Resort & Spa, Doha

5 out of 5
Al Messila, a Luxury Collection Resort & Spa, Doha
Um Al Saneem Street, Street Number 970, Zone 36, Doha, Ad Dawhah

Reviews

9.0

Wonderful

Rating 10 - Excellent. 36 out of 50 reviews" "
Rating 8 - Good. 7 out of 50 reviews" "
Rating 6 - Okay. 2 out of 50 reviews" "
Rating 4 - Poor. 2 out of 50 reviews" "
Rating 2 - Terrible. 3 out of 50 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in one of the villas and loved its private walled garden and pool. Room service is excellent for breakfast. Gym and spa are amazing. Pools are heated and extremely clean. Be surprised by the large gardens. We recommend the north tour and desert safari plus wonderful museums
Stayed 9 nights in Feb 2024

10/10 Excellent

Dan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous resort
Stayed 4 nights in Feb 2024

10/10 Excellent

Tehmina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 13 nights in Feb 2024

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with great food options.
Stayed 2 nights in Jan 2024

10/10 Excellent

Hassan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

10/10 Excellent

Hassan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hassan
It was exceptional stay. Despite hotel was fully booked once an upgrade is available i got it with the Help of Suhini. Exceptional host and a receptionist. Very grateful to her
Stayed 2 nights in Dec 2023

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked a solo trip to Qatar in November and I came across this lovely hotel. I have to say it’s one of the most beautiful hotels I have ever been too, the staff here deliver exceptional customer service. My flight arrived at 06:00am and I got to the hotel at 08:00am. The room I booked was a deluxe king size bed with balcony, my room wasn’t going to be ready till 15:00pm. However, they go above and beyond here at this hotel. They are fully committed to delivering the best customer service and they certainly did that. They upgraded me to a villa for three days no extra charge and when I tell you this villa was so beautiful and amazing Mashallah. I honestly did not feel like even leaving my villa or even the hotel for that matter. This is my first time in Qatar and it has been such a wonderful experience and they’ve made it that much more. I definitely recommend staying at this hotel, it’s 10/10!! All the staff are amazing and friendly and always have a smile on their face. Nothing is too much for them, the hospitality from them is so nice. A few staff members I would like to mention who’ve made my stay lovely is , Mr Baseem, Mehtab, Fatima. And it forgetting my lovely housekeepers Karina and Basu. What a lovely trip this has been to Qatar for the first time.
Stayed 5 nights in Nov 2023

10/10 Excellent

Tasnim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 7 nights in Oct 2023

10/10 Excellent

Syed Arsalan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing! We will definitely be coming back to this resort again. The staff are the most wonderful and accommodating people we have ever met.
Stayed 2 nights in May 2023

8/10 Good

FILIZ, Waltham Cross

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities

2/10 Terrible

Ghanem

Travelled with family
Disliked: Staff & service
I stayed in this hotel for 3 nights, everything was OK other than services, staff service was always late and things reach the room after calling 2-3 times, in my opinion based on my experience a hotel with bad service is not worth a stay.

10/10 Excellent

Abdulla, Doha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Villa was so nice. My family enjoyed it so much. “Touria” from reception was so nice, kind, supportive, helpful to us and always asking if we needs anything. Special thanks to her. I recommend it the hotel. Rare kind of hotel in this region. I only recommend the hotel management to lower the prices! Thanks Almassila!
Stayed 2 nights in Apr 2023

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff. Beautiful pool and luxurious rooms. A wonderful stay.
Stayed 7 nights in Mar 2023

10/10 Excellent

Abdullah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
My flight got in very early in the morning and the staff welcomed me and allowed me to check in early.
Stayed 3 nights in Mar 2023

10/10 Excellent

LULWA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service and great staff. Thank you.
Stayed 3 nights in Dec 2022
Response from Al Messila, a Luxury Collection Resort & Spa, Doha on 5 Feb,2023
Dear Lulwa, Warm greetings from Al Messila, a Luxury Collection Resort & Spa, Doha. Thank you for taking the time to share your experience with us.It is delightful to see your flawless appreciation of your stay with us. As hoteliers, we are always particularly touched by receiving a 10 out of 10 review and it means a lot to us to know that we were able to provide a perfect service to you. We look very much forward to welcoming you to our hotel very soon for another perfect experience, Best Regards, Al Messila, a Luxury Collection Resort & Spa, Doha Team

10/10 Excellent

Essa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is simply awesome. It is particularly convenient for families. I will definitely recommend it to others.
Stayed 2 nights in Jun 2022
Response from Guest Relations Team on 1 Jul,2022
Dear Essa, Thank you very much for sharing your feedback with us already. We are delighted to read your flawless appreciation of your stay and your kind words will be shared with the team today. We trust that your stay has been both enjoyable and memorable and look forward to welcoming you soon to a true oasis in Doha. Guest Relations Team | Al Messila, a Luxury Collection Resort & Spa, Doha

10/10 Excellent

Ahamed Alrajhi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service, they really care about guest feedback and put into action. Beautiful resort. A really lovely stay at the resort. Will return again in the cooler months. Thank you
Stayed 8 nights in May 2022
Response from Guest Relations Team on 1 Jul,2022
Dear Ahamed, Thank you very much for sharing your feedback with us already. We are delighted to read your flawless appreciation of your stay and your kind words will be shared with the team today. We trust that your stay has been both enjoyable and memorable and look forward to welcoming you soon to a true oasis in Doha. Guest Relations Team | Al Messila, a Luxury Collection Resort & Spa, Doha

10/10 Excellent

MOHAMMED

Stayed 1 night in May 2022
Response from Guest Relations Team on 1 Jun,2022
Dear Mohammed, Thank you very much for sharing your feedback with us already. We are delighted to read your flawless appreciation of your stay and your kind words will be shared with the team today. We trust that your stay has been both enjoyable and memorable and look forward to welcoming you soon to a true oasis in Doha.

10/10 Excellent

???

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2022

10/10 Excellent

Brandy, Lawton

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2021
Response from Guest Relations Team on 4 Jan,2022
Dear Brandy, Thank you very much for sharing your feedback with us already. We are delighted to read your flawless appreciation of your stay and your kind words will be shared with the team today. We trust that your stay has been both enjoyable and memorable and look forward to welcoming you soon to a true oasis in Doha. Best Regards

8/10 Good

KHALID

Stayed 1 night in Nov 2021
Response from Guest Relations Team on 8 Dec,2021
Dear Khalid, Thank you very much for sharing your feedback with us already. Your kind comments will be shared with the team and we very much look forward to welcoming you back again soon! Warm regards, Guest Relations Team | Al Messila, a Luxury Collection Resort & Spa, Doha

10/10 Excellent

Rina, Voorhees

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall had a nice time at this beautiful hotel. Staff were welcoming and helpful. Great pool area with plenty of space to relax. Enjoyed the clean balcony space overlooking the pool.
Stayed 2 nights in Oct 2021
Response from Guest Relations Team on 30 Oct,2021
Dear Rina, Thank you very much for sharing your feedback with us already. We are delighted to read your flawless appreciation of your stay and your kind words will be shared with the team today. We trust that your stay has been both enjoyable and memorable and look forward to welcoming you soon to a true oasis in Doha. Guest Relations Team | Al Messila, a Luxury Collection Resort & Spa, Doha

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service
-fire alarm went off in the middle of the night on three different nights and went o and off for over 15 minutes each time. - Room had many spots on carpet and bed end - they insisted I pay for laundry in cash because they forgot to take my credit card deposit at check in!!
Stayed 8 nights in Aug 2021
Response from Guest Relations Team on 20 Aug,2021
Dear valued guest, Warm greetings from Al Messila, a Luxury Collection Resort & Spa, Doha. Thank you for taking the time to share your feedback with us. Our utmost priority is to ensure each of our guests have a luxurious and enjoyable stay so we would like to apologize that you experienced an inconvenience. Your comments have been shared with the relevant teams to investigate further the reason for this situation. Please do not hesitate to contact us to share more details about your stay with us, we do answer all messages and would be glad to provide you with a true Luxury Collection experience. We hope that you could still overall have a satisfying stay and look forward to welcoming you soon for an even better stay, Best regards, Guest Relations Team Al Messila, a Luxury Collection Resort & Spa, Doha

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay. Staff are very helpful.
Stayed 1 night in Aug 2021
Response from Guest Relations Team on 20 Aug,2021
Dear Guest, Warm greetings from Al Messila, a Luxury Collection Resort & Spa, Doha. Thank you for taking the time to share your comments with us here. We are delighted to see your perfect appreciation of your stay with us. We very much look forward to welcoming you back to our hotel for another fulfilling staycation in Doha. Best Regards, Guest Relations Team Al Messila, a Luxury Collection Resort & Spa, Doha

8/10 Good

Hatem

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel
Stayed 2 nights in Jul 2021

10/10 Excellent

Abdulla

Stayed 2 nights in Jul 2021

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was beautiful and the staff were friendly and welcoming. We felt safe inside the place and the service was also very good. I would like to repeat the experience.
Stayed 3 nights in Jul 2021
Response from Guest Relations Team on 28 Jul,2021
Dear Guest, Warm greetings from Al Messila, a Luxury Collection Resort & Spa, Doha. Thank you for taking the time to share your comments with us here. We are delighted to see your perfect appreciation of your stay with us. We very much look forward to welcoming you back to our hotel for another fulfilling staycation in Doha. Best Regards, Guest Relations Team Al Messila, a Luxury Collection Resort & Spa, Doha

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay and nice staff
Stayed 4 nights in Jun 2021
Response from Guest Relations Team on 30 Jun,2021
Dear Guest, Thank you very much for sharing your feedback with us already. Your kind comments will be shared with the team and we very much look forward to welcoming you back again soon! Warm regards, Guest Relations Team | Al Messila, a Luxury Collection Resort & Spa, Doha

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2021
Response from Guest Relations Team on 12 Jun,2021
Dear Guest, Thank you very much for sharing your feedback with us already. We are delighted to read your flawless appreciation of your stay and your kind words will be shared with the team today. We trust that your stay has been both enjoyable and memorable and look forward to welcoming you soon to a true oasis in Doha.

8/10 Good

Oladele

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice getaway
The villa was beautiful. We loved the pool we loved our room and we loved the service. Have to say the food was good great portions and really tasty. Only issue was we had lots of flies in our room to start with. which we complained about then they came the next morning with pest control and the issue was sorted. Yes the flies were annoying but they dealt with the problem . All in all a good stay and we would go again when they are having a special offer . Lol .
Stayed 3 nights in May 2021
Response from Guest Relations Team on 12 Jun,2021
Dear Oladele, Thank you very much for sharing your feedback with us and letting us know about your inconvenience during your stay with us. Your precious review has been shared with the team in order to prevent this situation from reoccurring in the future. We greatly appreciate your kind appreciation of the other aspects of your stay and this will be shared with the whole team too. We look forward to welcoming you back again soon!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2021
Response from Guest Relations Team on 3 Jun,2021
Dear Guest, Thank you very much for sharing your feedback with us already. We are delighted to read your flawless appreciation of your stay. We trust that your stay has been both enjoyable and memorable and look forward to welcoming you soon to a true oasis in Doha.

10/10 Excellent

Nasser

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 1 night in Mar 2021
Response from Guest Relations Team on 3 Jun,2021
Dear Nasser, Thank you very much for sharing your feedback with us already. We are delighted to read your flawless appreciation of your stay and your kind words will be shared with the team today. We trust that your stay has been both enjoyable and memorable and look forward to welcoming you soon to a true oasis in Doha.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2021
Response from Guest Relations Team on 7 Apr,2021
Dear Guest, Thank you very much for sharing your feedback with us already. We are delighted to read your flawless appreciation of your stay and your kind words will be shared with the team today. We trust that your stay has been both enjoyable and memorable and look forward to welcoming you soon to a true oasis in Doha. Best Regards, Guest Relations Team Al Messila, a Luxury Collection Resort & Spa, Doha

10/10 Excellent

Dunja

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020
Response from Guest Relations Team on 10 Dec,2020
Dear Dunja, Thank you very much for sharing your feedback with us already. Your kind comments will be shared with the team and we very much look forward to welcoming you back again soon! Warm regards,

2/10 Terrible

MS, Doha

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was the worst.. The pool was soo dirty.. The outside area is soo dirty like they didn’t clean for ages.
Stayed 2 nights in Oct 2020
Response from Guest Relations Team on 18 Oct,2020
Dear Guest, Warm greetings from Al Messila, a Luxury Collection Resort & Spa, Doha. Thank you for taking the time to share your feedback with us here. The comments that you are sharing will be investigated in order to understand how we can prevent this from happening in the future. We empathize and apologize if your experience was not up to your expectations. Please do not hesitate to contact us to share more details about your stay with us, we do answer all messages and would be glad to provide you with a true Luxury Collection experience. We look forward to welcoming you soon for, this time, a memorable stay. Best Regards, Guest Relations Team Al Messila, a Luxury Collection Resort & Spa, Doha

8/10 Good

Hamad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020
Response from Guest Relations Team on 11 Sept,2020
Dear Hamad, Thank you very much for sharing your feedback with us. Your kind comments will be shared with the team and we very much look forward to welcoming you back again soon! Warm regards,

4/10 Poor

Yousef

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The swimming pool was very dirty couldnt swim andvthe servuce was bad
Stayed 2 nights in Aug 2020
Response from Guest Relations Team on 2 Sept,2020
Dear Yousef, Thank you very much for taking the time to share your feedback with us. We are disappointed to see that your stay with us was not up to your expectations. Our first priority is to ensure each of our guests have a comfortable and enjoyable experience so I will share each and every one of your comments with the relevant teams for immediate action. We look very much forward to welcoming you back for a true Luxury Collection experience.

6/10 Okay

samer

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Bad room service
Overall was disappointing,,, Diffenitly the resort looked nice. We booked a suite with a balcony and it was nice and comfy but at an evening time the room service was very bad I called three times asking for something and never came then when we decided to order a diner to our room I called four times and honestly nobody answered and I had to order KFC from outside the resort and to struggle with security to allow this delivery due to the restrictions attributed to COVID 19
Stayed 1 night in Aug 2020
Response from Guest Relations Team | Al Messila Resort & Spa on 27 Aug,2020
Dear Samer, Thank you very much for taking the time to share your feedback with us. We are disappointed to see that your appreciation of your stay with us isn't truly perfect. Our first priority is to ensure each of our guests have a comfortable and enjoyable experience so I will share each and every one of your comments with the relevant teams for immediate action to prevent this from happening in the future. We look very much forward to welcoming you back for a true Luxury Collection experience. Warm regards.

10/10 Excellent

Nawaf

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Al Messila, a Luxury Collection Resort & Spa, Doha on 24 Feb,2020
Dear Nawaf, Thank you for choosing to stay with us at Al Messila, a Luxury Collection Resort & Spa, Doha. We are thrilled to hear that your overall experience with us was a great one, and that our staff left such a great impression on you. We will be sure your thoughtful review is shared with our team. We look forward to welcoming you back again in the near future. Warm regards, Patrizia Hofer General Manager

10/10 Excellent

adel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
should try this super friendly 5 star hotel
My vacation was perfect, and everything was between than what I expected. All the staff were super friendly and helpful. I would go back again for sure. There are two Resturants open and one in the way, they do have squash and tennis courts. The kids club is fine they can take care of your kids for 80 QAR if you are staying in the hotel, the 80 QAR is to access the four room actives or your kids can enjoy the free facilities which consists of pool, play ground and drawing area. They have friendly staff which can look after your kids if they are 4 years or older. The hotel is famous for its spy which is female only, so I couldn’t use it, so sorry no info there. I would go back again and try one of there private pool villas, just keep in mind that this hotel is quite luxurious and more expensive than its peers in Qatar.
Stayed 1 night in Jan 2020
Response from Al Messila, a Luxury Collection Resort & Spa, Doha on 18 Jan,2020
Dear adel, Thank you for choosing to stay with us at Al Messila, a Luxury Collection Resort & Spa, Doha. We are thrilled to hear that your overall experience with us was a great one, and that our staff left such a great impression on you. We will be sure your thoughtful review is shared with our team. We look forward to welcoming you back again in the near future. Warm regards, Patrizia Hofer General Manager

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stat Luxurious A must try I will come back sure
Stayed 1 night in Dec 2019
Response from Al Messila, a Luxury Collection Resort & Spa, Doha on 8 Dec,2019
Dear , Thank you for choosing to stay with us at Al Messila, a Luxury Collection Resort & Spa, Doha. We are thrilled to hear that your overall experience with us was a great one, and that our staff left such a great impression on you. We will be sure your thoughtful review is shared with our team. We look forward to welcoming you back again in the near future. Warm regards, Patrizia Hofer General Manager

10/10 Excellent

Inka

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles war perfekt! Upgrade bekommen.Gesamtes Personal unglaublich freundlich und hilfsbereit. Wunderschöner Garten. Sehr sicher! Alle Sehenswürdigkeiten schnell erreichbar. Frühstück wunderbar. Tolle Villa mit Pool. Ein super Urlaub in einem sehr schönen Hotel.
Stayed 7 nights in Mar 2024

10/10 Excellent

Zishan, Sandvika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2024

6/10 Okay

Stofa, PARIS

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect staff and equipement but no special attention during the stay for a 5 stars . Music is too loud at the pool and the breakfast restaurant. Even we asked, fridge wasn’t fixed for more cooling
Stayed 10 nights in Feb 2024

10/10 Excellent

osamah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2022
Response from Guest Relations Team on 11 May,2022
Dear Osamah, Thank you very much for sharing your feedback with us already. We are delighted to read your flawless appreciation of your stay and your kind words will be shared with the team today. We trust that your stay has been both enjoyable and memorable and look forward to welcoming you soon to a true oasis in Doha. Guest Relations Team | Al Messila, a Luxury Collection Resort & Spa, Doha

2/10 Terrible

Ahmad

Stayed 2 nights in Jul 2021
Response from Guest Relations Team on 28 Jul,2021
Dear Ahmad, Warm greetings from Al Messila, a Luxury Collection Resort & Spa, Doha. Thank you for taking the time to share your feedback with us here. Our utmost priority is to ensure each of our guests have a luxurious and enjoyable stay in our property and whilst an apology will unfortunately not alter the outcome of your experience on that occasion, we do extend it genuinely. The situation that you are sharing will be investigated in order to understand how we can prevent this from happening in the future. Please do not hesitate to contact us to share more details about your stay with us, we do answer all messages and would be glad to provide you with a true Luxury Collection experience. We are very much looking forward to welcoming you back soon for a new experience, Best Regards, Guest Relations Team Al Messila, a Luxury Collection Resort & Spa, Doha

10/10 Excellent

Briam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 15 nights in Jun 2021
Response from Guest Relations Team on 30 Jun,2021
Dear Briam, Thank you very much for sharing your feedback with us already. Your kind comments will be shared with the team and we very much look forward to welcoming you back again soon! Warm regards, Guest Relations Team | Al Messila, a Luxury Collection Resort & Spa, Doha

10/10 Excellent

Fahad

Stayed 2 nights in Jun 2021
Response from Guest Relations Team on 7 Jun,2021
Dear Fahad, Thank you very much for sharing your feedback with us already. We are delighted to read your flawless appreciation of your stay and your kind words will be shared with the team today. We trust that your stay has been both enjoyable and memorable and look forward to welcoming you soon to a true oasis in Doha. Guest Relations Team | Al Messila, a Luxury Collection Resort & Spa, Doha

10/10 Excellent

Noor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
جدًا رائعه
Stayed 2 nights in Oct 2019
Response from Al Messila, a Luxury Collection Resort & Spa, Doha on 21 Oct,2019
Dear Noor, Thank you for choosing to stay with us at Al Messila, a Luxury Collection Resort & Spa, Doha. We are thrilled to hear that your overall experience with us was a great one, and that our staff left such a great impression on you. We will be sure your thoughtful review is shared with our team. We look forward to welcoming you back again in the near future. Warm regards, Patrizia Hofer General Manager