3 restaurants, breakfast, lunch, dinner served; Italian cuisine

Reviews of Banyan Tree Doha at La Cigale Mushaireb

5 out of 5
Banyan Tree Doha at La Cigale Mushaireb
Al Khaleej Street , Mushaireb, Doha

Reviews

6.0
Rating 10 - Excellent. 1 out of 7 reviews" "
Rating 8 - Good. 2 out of 7 reviews" "
Rating 6 - Okay. 2 out of 7 reviews" "
Rating 4 - Poor. 0 out of 7 reviews" "
Rating 2 - Terrible. 2 out of 7 reviews" "

8.4/10

Cleanliness

7.0/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Abdulaziz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Mar 2023

6/10 Okay

Mohammed

Travelled with family, Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from Jose Portocarrero, General Manager on 16 Jul,2022
Dear Mohammed, Thank you for taking the time to leave your review. We strive to provide the best experiences to our guests, so we are sorry that it did not meet your expectations. We look forward to welcoming you back to show you our true level of service. Sincerely, Jose Portocarrero

2/10 Terrible

Verified traveller

Liked: Cleanliness, property conditions & facilities
SK
The hotel is supposed to be for serenity as a spa branch hotel.The toilets doors are very heavy, their weight is very big, and they need good muscles to open! My hand hurts when i open it. How often do you need to go to the bathroom, you'll definitely have this much of pain! The reception is extremely bad in communication. I arrived 5 they let us enter at 6! They didn't find our booking!!
Stayed 2 nights in Jun 2022
Response from Jose Portocarrero, General Manager on 14 Jun,2022
Dear Guest, Thank you for sharing your feedback with us and we are sorry to hear about your experience. We strive to provide the best experiences to our guests, so we are sorry that it did not meet your expectations. Please allow me to pass your feedback to our team for necessary corrections and implementations. We look forward to welcoming you back to show you our true level of service.

8/10 Good

Ali

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
جميل
لقد حجزت شقه من غرفتين و كانت الاقامة ممتعه و اثاث الشقه حديث و كانت اطلالة غرفة المعيشه رائعه على الحديقه و لكن اطلالة الغرفه سيئه و كان هناك اعمال صيانه او بناء خدمة الرسبشن بطيئة وكان هناك موظفه واحد فقط و السعر مبالغ به بمقابل بانشطة الفندق و الموقع
Stayed 1 night in Dec 2021

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Save your money stay somewhere else
If you willing to relax go somewhere else!!!! Its relatively new hotel with worn furniture!!!! Paper thin walls. If you paying to relax and have good time stay away for real, i have complained about the paper thin walls i been placed in a suite but same issue, light sleepers wont be able to sleep at all nor relax, overpriced for the experience from my opinion, never again would be there again
Stayed 1 night in Jul 2021

6/10 Okay

Verified traveller

Stayed 2 nights in May 2021

8/10 Good

Maha

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022
Response from Matei Savescu, Hotel Manager on 30 Mar,2022
Dear Maha, Thank you very much for taking the time to rate us. Looking forward to welcoming you back soon. Sincerely, Matei Savescu Hotel Manager